ABC Appliance Rescue

This guy took my call on labor day and steered me in the right direction while he was on vacation in another country! Definitely recommend this company. Good people

He is the best. Back online yesss.

Awful service. Charged me $600 to fix refrigerator. Changed part and refrigerator is still not working. The $75 fee was not waived because he said he had to come back to get the part to be fixed. Robert came back four times and still can't fix it. Told me he was coming today in the morning, first call around 9:30, and now is 1:00 and he is still not here. Called him and he said he was on his way to my house around 11:00. They are charging me $300 extra to continue looking at what might be the problem. Tried to call him after and he does not answer the calls. Do not use this company. Awful service, don't know how to fix things, and cannot trust them. Worst ever!

Google searched appliance repairs in West Palm Beach when I noticed my ice cream getting soft ABC Appliance Rescue sent Vlad out within 2 hours and had the computer board needed to fix my fridge on the spot!! The pricing was fair and the warranty outstanding with one year on the part and 90 days on their labor. I would highly recommend this company!!!

came diagnosed the problemwas supposed to be back in 2 days5 days later i called him and he said he would be there that dayNever showed and has my $$which i was told was a service fee...

came

came diagnosed the problem was supposed to be back in 2 days 5 days later i called him and he said he would be there that day Never showed and has my $$ which i was told was a service fee (75.00) i originally called RRR appliance and Robert appeared! i had previously worked w RRR. I have since called them to see whats up!

This place is the worst!! Noone ever mentioned a service call fee. Robert came to my house, opened the face of my washing machine , unplugged the motor from the circuit board plugged it back in and charged me $75 dollars. This business is NOT HONEST. I understand a service call fee, but that is FLAT OUT ROBBERY !

We were just blown away by so professional, prompt and reliable services Robert provided us with. we don't have another refrigerator and Rober made something virtually impossible by bringing needed part after his hours of work and bringing our refrigerator back to life. Thank you so much Robert.

Absolutly the best !! Showed up on time ,very kind and competent . Diagnosed the problem FAST and fixed it on the spot . Had everything with him to do the job Most important he was VERY FAIR . The cost was better then anyone else quoted me ...More

I was having an issue with my Bosch stove and called ABC Appliance Rescue. I was very pleased with the fast service, knowledgeable and professional technician and a fair price. While the service tech was here putting the stove back together, the warming draw didn't look like it was closing. Tech said that's the way it should be. OK. Next day I used the oven and OMG the noise was unbelievable. Today I had another company come in and look at the issues. The warming draw frame is all bent and damaged from pushing the stove into the wall (slide in stove), they suspect damage to the fan motor and damage to the overall frame of the stove. So, today is Friday and they are supposed to send someone out to take a look at the damage on Monday. Now, when a car frame is bent, it generally never drives well again. I am sure my stove, which I think I am already seeing with the oven, will never work correctly again. I hope they make good for the damage. The stove cost was over $2000 when purchased.

Would NEVER use this company again! It would NOT allow me to post this review without giving it a star - too bad I couldn't give it a Negative Star. Advised on the phone that the "$75 initial fee would be waived if this company did the repair". Then when the repair man came out, he advised that, "No, they do not waive the fee on weekends." That should have been my first clue. Was told the surface element for a Whirlpool glass top range cost his company $260 and would be available on Monday. NEVER came out, chased this company for 2 weeks by phone. Every time I spoke with this company I was promised a "call back", and they "would be at my house at 9:00 am". They NEVER called back, and they NEVER showed up as promised. After constant chasing, I was given every excuse under the sun from (1) the part not being in, (2) the wrong part being ordered and/or picked up, or (3) they are working on other customers which took longer than they expected. Each time, they would state that, "I would be placed 1st on the service list at 9:00 am," or that they were "just finishing up on a job and on their way to [my] house". Each time I waited from 9:00 am to 5:00 pm and NO ONE CALLED or SHOWED UP. When they finally came and replaced the stove burner, I learned (unfortunately, after the fact by doing research) that the part they replaced was NOT a certified Whirlpool manufactured part, but an "aftermarket part" costing from one distributor $111.43 and at another $140.23 - NOT $260 as was quoted. I would recommend that anyone thinking of using this company to RUN not walk as fast as you can. Total lack of professionalism, lacking in the basic tenets of customer service, providing false or misleading price quotes, not using certified replacement parts, which potentially jeopardizes and invalidates the warranty on my home's appliances.

This company sent Robert to fix my refrigerator. He toolkit apart. Had trouble putting it back together and now my ice machine does NOT work. Seems that he really did know what he was going and more guessing. I would never recommend this company. He put in a new circuit board. It did not work. I asked why and his reply was I don't know. Took it out and put back the old one.

Paid for Robert to fix my microwave, he took it apart and left pieces everywhere, he said he needed to order parts and that he would be back. He never came back. Now when I call he hangs up on me. Check with the bbb, they have an f rating and similar stories.

Paid Robert to fix my microwave. He never came back and hangs up when I call, left parts off microwave. Check bbb and you will see

Got an appliance issue RUN AWAY FROM ABC APPLIANCE RESCUE...if you rely on them to rescue you, consider yourself dead. After a MONTH of waiting for an appointment, they finally set an appointment that SUPRISE they do not show up for. When another appointment was attempted, a "window" was given instead of a specfic time. Ummm. No. But wait, when you object to this nonsense, you get screamed at then hung up on because "Ain't nobody got time for dat." Just run....run far away and get someone else because this is no rescue unless you are the Taliban or something cuz this stuff has got to be similar to a hostage situation. HELP YELP!

The worst repair EVER! Robert installed wrong part into my high end wine cooler and practically destroyed it. He then, did not show up for any of about 10 appointments he personally scheduled to fix the problem! I had to call him and remind jim about the appointment(s) and he would tell me he is on the way and 20minutes from my house and did NOT show up!! He is not honest!