I really appreciated the attention I got and the help in making the choices I needed. I never owned a home before and Adam was very helpful when I told him everything I wanted covered. He was very professional and polite. I have had Allstate insurance since the 1990's and with few exceptions, have been very satisfied with their service.
As always I’m extremely stoked to be with All State. These guys truly have my back. I can’t think of many industries where having a “brick and mortar/friendly face” isnt a luxury, but it comes standard with Allstate. I chose Allstate not because their rates were the best (but, they were), but I chose it because the staff at my particular location were both laid back and professional. I know I could pick up the phone right now and get them on the line if I needed to, and honestly, that’s not usually the case anymore. Not only that, they won’t need to ask for fancy account numbers to know who I am; these guys operate on a name and face basis. I never knew growing up anyone could feel this “proud” to have found such a great company to trust in. Just wish I could feel this great about my bank... Thanks Adam and Angela! ...and Eric. ;)
I have been very impressed with the service we have received from Mr. Roux and his entire staff since becoming customers several years ago. Their service is ALWAYS helpful and friendly. Additionally, I get a couple of check in calls throughout the year to see if we have any changes in policy to make, or simply to let us know where they feel they might be able to save us a few bucks. I recommend Adam Roux to all of our friends, and I would recommend him to complete strangers, his service is that outstanding.
We have been relying on Adam and staff for both our home and auto insurance for several years. The support received has been exceptional. The team is not only knowledgeable and professional, they are always available to serve as customer advocates. A pleasure to do business with.
I had a dishwasher water line burst in my kitchen. I own a 100+ year old Victorian which through the years had many layers of flooring added atop one another. So the water went between the floor layers and require a total rehab of the floor and the lower cabinets of my kitchen. Allstate never gave me a moment of stress. Each step of the way they discussed issues as they came up, checks to cover the problems were deposited quickly. When the project was complete the contractor was paid in full and I was a very happy home owner. Adam's office staff were absolutely wonderful through the whole process. No complaints at all.