Albert Vargas: Allstate Insurance

Albert and his friendly staff are always ready to help me with my many questions. With the recent ***** of my husband, they guided me through all the necessary computer work needed. I find them most supportive and knowledgeable.

Very nice insurance company

So far, so good, except for what is written below. I would suggest you check the "Drivewise" TV commercial on "full braking." I have never had to slide my tires in full braking, as the commercial shows. Yet about every other time of so on my trips, it shows "hard braking" which isn't true according to the commercial. Therefore, it costs me of not receiving a cash reward for my first 6 months. Don't you think that the TV commercial, and what it shows on my iPhone, and computer should coincide? Or, do I see a ***** there?

I am very pleased with the immediate responses to my questions as well as the regular updates that may be of interest to me

Thanks for keeping us with us and being timely in responding! Tamara

We are very happy with Allstate and the Vargas Insurance Company. We know if we need help, they would be there.

I HAVE ALWAYS FELT VERY GOOD ABOUT ALLSTATE INSURANCE. I HAVE BEEN WITH THEM FOR A LONG TIME. I PLAN TO STAY WITH THEM IN THE FUTURE

Jessica has been wonderful to work with!

Great. Thanks for always helping me. I haven't had to worry about anything. There's always a solution.

We have been with your agency for such a short time we really can't evaluate it yet. Thanks for asking, tho. Rita and Bill Rooney

The staff is very helpful and efficient.

Very good. Efficient and I felt very well informed throughout the process

The change from the previous agent to you has been seamless, the few claims we`ve had have been settled fairly and in a fast manner. The only glitch I`ve encountered was coming to see Mr. Vargas and was not able to see him to discuss our policies. No reason was given as to why we couldn`t meet with him.

Always easy to work with and prompt support

It's been very positive.

Great customer service and easy to complete adding new vehicle

I have been very pleased with their prompt and reasonable responses.

All questions are answered in full. All staff are always helpful. Everyone appears to be caring to questions or concerns. I always get a real person rather than an automated one. That is good.

Excellent service and response. Thanks Albert

nice people

Not a fan of lots of surveys. Wants feedback however never communicates when rates go up. Just sends the bill without expkanstion. Even great drivers with no sccidents have fees rise. I would think theyveould go down

Very satisfied with Allstate and your representatives.

My experience dealing with Vargas Insurance Agency has been very good.

Allstate is very expensive.

My insurance policy was fine, but I get reminders from you, even when I am not delinquent.

Efficient friendly personal

Everythin was great

Very impressed with the level of professionalism and extremely promp service! Everyone that I have had dealing with were very virtuous and knowledgeable!

Acceptable Easy Access Recommendable Friendly Clear to understand No hidden fees and Affordable

YOU are every careing people.

Prompt, professional and courteous

Very responsive to your needs.

Fabulous staff with excellent communication and integrity. Not always are you lucky enough to find an insurance team with this much commitment and dedication to their clients.

The only issue I have is the app not fully functioning on my phone. It does not fully record most of my trips, thus it deems pointless to even have the app to "Save money." Other than that, all other services seem to be in better working order.

My account is handled quite well. However, several years ago, after my daughter lost her husband. I purchased a house that needed a lot of worked. I came to my insurance company as a long time customer and asked for a policy to cover the house, in my name, that would cover my cash investment while I brought the house up to standard doing most of the work myself. After an inspection I was given a list things that had to done, then I could get a policy. I went across town to State Farm and a man that had never seen me wrote me a policy. The house was up-to-date with-in a year and looks great inside and out. I put the house in her name and told her to gat a policy from State Farm. The real question is why do I still a house and five automobiles insured with Allstate. I may want to buy my son a house in the near future. May need a company that appreciates my business. Ray Freeman

Great. I will be contacting you soon as I have an important ?. Thanks

I have had insurance with Allstate since I was 18, I am now 63. I have always had the best service experience from them, whether it was from a report of an ******** or changing coverage on my vehicles. They are very fast and efficient and I have always found their rates are reasonable compared with other companies.

Very well satisfied. Well taken care of.

A good experience, no problems at all.

I have been very satisfied with the customer service I receive with Vargas insurance agency.

AWESOME!!!

I feel well-served by this agency. This agency has been extremely communicative and I appreciate it.

Yea

Always have answer my questions and made sure I was covered

Always helpful to answer my questions. I feel like I am valued as a customer.

A++++ My Agent Jessica is amazing

10

The Vargas agency is wonderful, the Allstate telemarketers trying to sell me additional products are not.

Always satisfied! Prompt service, great customer care!

Fantastic! Jessica is the best.

Very friendly,informative and supportive. Mr.Vargas and staff availability and willingness to answer questions was much appreciated.

I filed claim against homeowners insurance. First ever in over 20 tears. Was disappointed my yearly premium went up. This is not fair.

I’ve been a customer for twenty five years and have always experienced excellent customer service from this agency.

Jessica IS THE BEST. ALWAYS AVAILABLE AND ALWAYS VERY HELPFUL.

Been with Allstate every since I been driving, first with Karen. now with Vargas. This is a company I know I can trust. and with Vargas in charge, I don't have to worry about my car insurance. He and his team are so very helpful. When they get my payment, its always confirmed on my web messages that its been received. This is just one of the great things they do for me. I'll be an Allstate customer as long as I need auto insurance. THANK YOU VARGAS TEAM !!!! It's comforting knowing you are there, I would not want to have to go anywhere else !

Awesome service

I feel that the agents in the office are very understanding and accommodating. I would highly recommend this office to anyone that needs a change or new insurance agent. I am very happy with the service I receive. Happy Holidays!

Always willing to help and go that extra mile, even if I could have called customer support hotline.

Great service!

Great service! As a long-time customer with Allstate, we have been very, very satisfied with the service provided us.

Jessica did a great job in assisting me to get my drivewise app up and running again. I felt lost without it. Thank you Jessica.

Prices are a little high

Good your agents will work hard with you to get you the best price an insurance package to suit you over all I've had a good experience with y'all in the 3 or 4 years I've been with y'all

Excellent service, information, professionalism, anticipating my needs, and follow up.

Great!!

Appreciate internet updates. Concerned a little about decrease in home insurance monthly amount, being placed in different category. Do not understand exactly what this means, decrease in value of home or something else?

Highly pleased. Understandable and easly to work with. Outstanding customer relations. Keep up the good work!

Your office has always been very helpful when I call.

My request was attended to and completed promptly.

I've been with All state since I got my drivers license 40 years ago

Lukewarm

Wonderful

Efficient, cost effective and above all pleasant. Speaking with a knowledgeable and pleasant human is always a plus for us.

Very good

It went very well and fast!

My experience with allstate Insurance Company over the past 50 or so years has been a pleasant one . I have never had a problem with any claims that I have had. It has been a pleasure doing business with them.

Has been good although prices are high

It was OK. A little confusing. I'd suggest a timeline that you send with all the steps to the process. Kinda like what's on the website.

Very helpful and trustworthy!

Fast, friendly, above and beyond service!