Alliance Financial & Insurance Agency

Thank you! 😊

Was asked what my price range I was looking to stay with-in and Kerstin did an amazing job staying in that range for me! Very happy with the service. THANK YOU KERSTIN!

Great agency, always fast and helpful. Sean is the best!

George Graham was awesome! He saved me over $120 a month of my auto policy and was able to get me a great deal on home insurance. If you are looking for a new quote or just renewing your policy ask for George! He treats all clients as if you are family.

Heidi went above and beyond expectations. Excellent customer service!!

We were referred to Sean by a friend, after Geico raised our rate. My husband called to ask why and they said because we moved. Well we did move 2 miles. My husband called Sean and he not only saved us money vs. the new Geico rate, but he was less than the old Geico rate. He is knowledgable and very easy to work with. I would highly recommend Sean to anyone needing car insurance!

Beth was very helpful, explained everything, and friendly.

Kerstin is amazing! She is so friendly and helpful, and so easy to talk to! She gave me exactly what I needed quickly and helped out so much. By far, she is the best help in insurance I have ever had.

Kersten is so friendly and helpful! By far, she is the best person I have had to work with for insurance. She was able to serve all my needs in a very timely and efficient manner, and was just so friendly and easy to talk to the entire time. She definitely made my day!

Every agent in the office is professional and knowledgeable! Great group of people! Best customer service as well!

I work with Kerstin and she is absolutely amazing!! She is prompt and keeps you updated on everything. I would highly recommend her to anyone.

Sean is a pleasure to work with. He’s very knowledgeable and willing to go above and beyond for his clients. I would highly recommend working with both Sean and Alliance Insurance.

Sean Pullen has taken care of my home and auto insurance needs for a number of years. He's great to work with, knowledgeable and quick to respond. I highly recommend Sean and Alliance Financial & Insurance.

Heidi was very helpful and patient with me when explaining what kind of policy would be most useful for me.

My agent is Kerstin at alliance financial. She’s always polite and professional and makes the whole process very easy for me. I’ve bought my home owners policy, auto insurance, and even insurance for a utv through alliance, all at incredible rates thanks to this lady. The team at alliance financial and insurance is truly out to serve their customers, not just make a buck. Thanks for all you do!!!

Angie Kovich is my agent and she is a ROCK STAR!! Always willing to answer my questions and help me understand everything. I highly recommend her if you are looking for a new agent and to save money!

Kerstin was very helpful. She gave me some great quotes for auto and rental insurance. Definitely recommend working with her!

Great service, Quick response, and very professional.

Angela Kovich is simply the best! The only person I call when I have questions about my Insurance. She always finds me the best quality insurance for me and my family!

Angie Kovich is the best!! I trust her with all my insurance needs! She is thorough, gets my policies done correctly and most of all, is quick to respond to any inquiries!! I highly recommend her!!

I recommend you contacting Angie Kovich for your insurance needs. She sure helped me out and was always super friendly!!!

Great agency. Our agent Tessa especially. She has done marvelous things in tricky situations to keep our insurance current and cost effective. She proactively searches out savings for us and has always been prompt to respond when we need her.

My wife and I own a "mom and pop" and like many people, we were dreading the health insurance deadline. Our friend Sandy recommended we contact Christine Dionne. Glad we did. She worked around our schedule and helped us choose a plan - answered all of our questions and addressed our concerns.

Sean is always very helpful and fast when I need any changes done.

Prompt and excellent service. Responsive to any random insurance need I have thrown at them.

Sean has been great from the start. We have been through two accidents and many years, and he is always super responsive, follows up and makes sure I know exactly what to do in these very stressful situations. I would and have recommended Sean to family to friends.

I've used this agency for my home owners insurance and auto insurance for years. Their customer service is excellent! I highly recommend them!

Best rates in the market. Effective communication. Give them a try. They will beat any prices, hands down.

Sean is amazing always comes through when I have a problem 😊

Everyone at Alliance is very helpful, especially Sean Pullen who I have been dealing with for quite a few years now. I have referred friends to Sean for insurance quotes and the rates he provides are the best. Almost everyone I referred has switched to this agency.

Sean is great. He is quick to respond. I email him questions/changes/quotes regularly, and he's always helping me out. I've been here for 3 years, and don't plan on leaving.

Excellent service from people who care about you.

Sean has been amazing! Always answered all of my questions very professionally and timely. I shopped around for rates and no one could touch the rate i got for home and auto with Sean!

Chris Dionne has a heart of gold. She goes above and beyond in order to meet the needs of her clients, whatever the scenario. Chris is a true professional and I would recommend her again and again.

Chris is such a caring and unassuming individual... you can trust her with all of your health, life and Medicare insurance needs. As a small business owner, I can guarantee she will give honest and knowledgeable advice and knows her industry exceptionally well. Don't hesitate to call Chris at Alliance Financial and Insurance!

Chris Dionne works as the health insurance specialist and has made sure that my grandparents had been taken care of. So thankful for her and her hard work. Also the rest of the Alliance team is great to be around, what a great group!

I've been in literally hundreds of business meetings with Chris Dionne over the past three years, and I can't express more, her professionalism, and here passion to help people navigate through "the marketplace". I know it can be a very daunting experience, but Chris helps to make it a seamless one. She's helped hundreds of people through the years save thousands of dollars in health care benefits. If you ever need help, don't hesitate to give Chris a call. You will not be disappointed! Thanks for ALL you do Chris! Tim (owner) @ Eagles Eye Graphics

Chris Dionne is a wonderful resource for health insurance. She saved my parents a huge sum of money on their individual plan, and went on to help my grandparents and a number of family friends.

Christine DIONNE goes so far and above with her customer service it astounds me!! She literally saves lives and certainly saved my family during our time of need. Her professionalism is second to none and I could not recommend her more strongly to the entire world!!!

Chris Dionne does a great job in health insurance! She was able to answer my question quickly and put me at ease. (I am a business owner, and had lots of questions regarding employee health insurance). Chris is trustworthy and knowledgeable and a joy to work with!

I recently had damage done to my property so I contacted agency for some help. I told them what I needed so I could get estimate on cost and repair for damage. There has been some miscommunication but they are making an effort to help me out. I appreciate effort on thier part.

Sean was very easy to work with and was able to save us money vs. Geico. I would highly recommend Sean and Alliance Financial & Insurance Agency!

This insurance office is fantastic! I have never been to the office and have always emailed my agents.. Always quick to answer my questions and help me out with out a big delay! Thank you Alliance Financial & Insurance Agency! You do great work!

Tessa has been so much help when switching my insurance. any question she has been there to answer them when needed. i would recommend Tessa for all your insurance needs

This has to be the worst insurance company around. Looked around for car insurance 6 months ago and found a great company. 6 months later I get emails and calls from Angela Kovich with insane quotes for almost $9,000 a year for a 2011 car. I have no accidents, no points on my driving record and her letters said that she searched 16 insurance carriers and this was the best quote. I read her bio, she is new to this company. Maybe new to insurance. I don't know how this company, or Angela makes a living. They must think people are naïve, or very stupid. I'm currently paying $1,200 a year for my car insurance. Not sure how they got my information, but 6 months later they harass you with crazy and unbelievably outrageous quotes. Pulled their address up in Lowell, MI. A dump of an office next to a farm silo and trains. Talk about WT! they must think everyone born in the backwoods! Look at their bios, they don't look like the sharpest knives in the drawer.

Jamie is the best! She responds to my emails immediately. Answers all my silly questions, finds the best rates for me. If I ask for a new quote, she send one to me within a few hours with the same or LOWER rate. Great customer service, excellent coverage rates!

Excellent customer services from Amy Thomas.

Tessa Misner was competent, professional and a pleasure. She was also prompt and courteous. thank you Tessa..........Randal

Very knowledgeable, pleasant and expedient service

Delt with this business for years and had good service until i canceled my policy because of there crazy high prices. I asked when i canceled policy if i owned anything for my canceled policy and was informed i was all paid up. Couple weeks later i receive a bill, little annoyed but i pay it, couple weeks later i receive a check from same company for more money than what i just payed them. 4 months after i cancel policy we are buying a new house and i have a collections notice from a insurance policy from many years ago that i had cancelled through Alliance. So i call 2 times before i can get someone to pick up the phone at alliance. Where the person who answered basically told me he couldn't help me, so i ask to speak to a manager. 4 HOURS LATER i finally get a return phone from a manager after calling in 2 more times after intial call. Manager was a very rude person who likes to speak over you on the phone. And apperently if you pay month to month through them that entitles the manager Scott to treat you like dirt!! I paid month to month before i went to college and canceled my policy before i went and apprently the people that work there chose not to record it!! Thank you Alliance for screwing this up!! I wouldnt reccomend this company to my worst enemy. They have terrible customer service and have terribly high prices! I have the same coverage from a different company and pay 160$ less a month than alliances policy. As a Lowell local ill be sure to spread the word how "local business" treats its people.

Kerstin is a very knowledgeable and helpful, 😊 she was able to get my wife and I quotes promptly! Would highly recommend her services. SHE ROCKS!!

Brandon Blough is the best! We switched over today after running into an unexplainable jumps in our monthly insurance amounts with our previous agents, so I called and was quickly given a quote and all the information and tools I needed. Thank you Brandon, and Alliance for making the transition so easy!

Sean is great to work with. Excellent job.

I've been using alliance for a few years and absolutely love them. Their team is extremely professional, friendly, and helpful, they've made all my insurance needs and concerns extremely easy to have taken care of.

This agency was the one who was able to find me an affordable auto policy, breaking through some barriers State Farm (expensive) had for me. I highly recommend them for finding your best value of auto insurance premiums in the Grand Rapids, Lansing area of Michigan. They are great to work with. Thank you Scott at Alliance in Lowell!

I was nervous since our old agent had left the company but wasn\u2019t informed. But once I got ahold of the agency, Sean built my confidence back in the agency. He has made the process very easy when making changes and most recent when we bought a new home and needed insureance. He ran the coverages with multiple carriers and got us the same coverages at a better rate!

I have been dealing with this agency for the last few years in both commercial, and personal lines of insurance. Sean Pullen and his brother Scott Pullen have both serviced my account and both have saved me a significant amount of money. If you are looking of have not reviewed what you have in place, give Sean Pullen a call and have him go through your personal lines. He has saved me as well as the last several people I have sent to him money as well.

Was with Ionia Co Insurance and they sold out to these guys. Complete failure at customer service. Felicia did nothing but argue with me after my mother AND husband passed in 2017. Policies were not rewritten because they didn't want to pay an underwriter and my disabled father is STILL getting mail from them in her name. HAND ADDRESSED no less. No respect for you as a client after they get your business, and I never filled a claim with them!! AAA lost my business because of them. Buyer beware!

I had an accident Oct 31, car deer accident.i called and asked for Shawn, he was on a call and the girl took my information and said someone would call me from insurance? Never heard from them and ended up calling the road service as I had no customer service number for the actual ins company. A week later I get a call ( today actually). They never heard from the agency and got there information from the road service area? Pretty poor service since the new agency to k over for GLRM!

Not only happy with the insurance rates I am getting, but also the level of customer service. I have worked with several people at Alliance and they have all been great. I also appreciate how active Alliance is in the community.

Jamie really took care of us where our previous insurance carrier definitely did not. She got us better coverage for both homeowners and auto and saved us a TON of money! Thank you for helping our financial situation and giving us peace of mind. Happy new customer here :)

I had a great experience when I wanted to check our families current rates on Auto and Home insurance with another company, something I never look forward to but feel it should be done. I was referred to Alissa and she was great, she was very pleasant and made the process very easy, she did all the work, asked me questions my old agent from my old company never asked and got us discounts I did not even know were availible to our family. I was very glad I made the call. I always have time to save money and improve my coverage at the same time. Thanks again, Alissa.\n\nRon

The very best in customer service along with great auto insurance rates to fit my budget. I highly recommend Alliance Financial for all of your insurance needs.\n\nRan Moore

Couldn't ask for a better agent!! Call and ask for Shad Breimayer. We have our house and cars insured with him. Best rates!!

Excellent Insurance rates and great customer service. I HIGHLY recommend Alliance Financial.

The BEST customer service that I have ever had not to mention the best insurance rates for my auto. I highly recommend Alliance Financial. Ran Moore

Friendly and caring people that took care of me on the spot and didn't blow me off about anything. I asked, they answered. I wish I had gone through them for the last 40 years prior.

I appreciate this Company so much. I am given prompt attention and consideration, and then they follow up with the best option for us. We currently have a personal policy and a business policy with them. I tell as many people about them as I can.

My car was totaled by a drunk driver. Thanks to Amy and everyone at Alliance, what could have been a really crappy situation turned into merely an inconvenience for me. If I was any happier, I would have to be twins.

I was with Progressive Direct for my motorcycle insurance but wanted to have an agent when it came to my car insurance. My girlfriend recommended Amy Thompson who I know well and I go to church with. I gave her the information over the phone and she got back to me with a quote very quickly. My quote was slightly less than other agents that I had already contacted about a quote so I decided to go with her. I recently had to stop in to the office to sign some documents regarding my policy and was greeted quickly and Amy came to help me within a minute or two. My experience with Progressive Insurance thus far has been excellent and they have handled my claim very quickly and I am glad that I can be a part of alliance from here forward for my other insurance needs.

Great company!!! Very helpful and efficient! They WILL get you a great deal on insurance and provide top notch customer service!!

Impressed by the great service, awesome friendly people and am very pleased by the prompt above and beyond service given. WAY TO GO ALLIANCE INSURANCE. Thank you. I have and will continue to recommend you.

Very bad customer service. The agents do not return calls. I been with this company for six months. I will be switching to a better company who believe in customers as a priority. I never been treated this badly by any company.

I switched Insurance company's due to rate increases and got a good quote from them but my rates shoot up and I only had a few claims for towing switched back and cut my monthly payment by 1/3.