Both Janine and Andre were both pleasant, very knowledgeable and professional. Janine spent hours (literally) working with me to get me the policies that suit my situation. She also gave me every possible discount that was available to me. I left the office feeling confident I had the best insurance and with total peace of mind.
My experience with your agency was excellent. My reason for leaving had to do with the fact that my 6-month premium increased by nearly $300 after having a very minor fender bender in a private parking lot. Up until that, I had no prior moving violations or accidents that I had reported so I did some research and found that Geico gave me a better policy and a better price in spite of knowing about the same exact incident which I just described. As you can imagine, I had to go with the more economical quote rather than being penalized for a minor infraction, which is essentially what Allstate was doing by increasing my premium. I trust that you understand.
I have been with the Jett Agency for a year now and have been extremely happy with the customer service. I left another big name company after many years and saved substantially moving to Allstate. Everyone is friendly, polite and helpful whenever I need them. It's a pleasant experience to stop in...not one that you dread like when you have to call a company and weed through the many menu options. I had my first real claim a few days ago and Andre Jett's immediate assistance was fantastic..I had all the needed parties calling me with in an hour and within a couple hours all my repair and rental arrangements were lined up for the next day. The claims adjuster, the rental company and the repair shop that were recommended by Allstate have all been terrific. What a seamless process and it made something unpleasant as easy as possible. Highly recommend!
I feel that my experience with the Jett Agency could be compared to being kin with them. They have never put my phone calls on hold. Mr Jett takes his time and explains every part of every policy so the customer knows what they are paying for. He strives to find every possible discount because he wants to ensure that the customer receives the best care.
I switched over my insurance to the Jett agency recently after being a long time USAA customer. As a veteran I thought it would be extremely difficult to top the service and quality that USAA provided. However, the level of customer care that Andre and his agency provide is second to none. From the outset they took the time to review my true insurance needs and tune them to the needs of my family. This in turn has reduced my overall costs significantly while extending other coverage's to ensure that if the day comes, we will be well protected. Knowing that I have an agency standing behind us and a person we can call directly regarding questions or for support gives us incredible peace of mind. I'd highly recommend anyone who wonders if they are getting all their insurance is worth to consider calling Andre and his team.
I have had the most professional and amazing experience with The Jett Insurance Agency. They gave me excellent quotes on Home Owners, Auto and even Pet insurance!! They always returned my phones quickly and were very responsive to my questions and insurance needs. I highly reccomend them!
After shopping for auto insurance it was a godsend to find Andre!!! He was extremely knowledgeable and genuine! I have since spread the word to family and friends about how much he helped us! Andre is also available whenever i need him to answer any questions or concerns that I have! It is a breath of fresh air to deal with an insurance company that truly cares about my family's needs!