Allstate Insurance Agent: Andrea Coulon

Referral from AllState agent in Tucson

I have always been treated well at Allstate. Andrea and her team are great following up and are extremely helpful no matter the issue.

Andrea and her team have been tremendous in assisting us with any issues or questions we have. They feel like the neigh or down the street. And as a guy with a sweet tooth they have plenty of candy dishes. ( my kinda office) I trust them to insure our vehicles and our renters policy.I do feel like I am in good hands.

I tried to cancel my insurance with them because they kept raising my rates even though we never had any at-fault accidents. I found another company that was infinitely cheaper (21st). When I... more

I have been with Andrea's service for many years now. I am always satisfied with the great customer service, prompt and thorough follow up to any questions I may have and knowledgeable insurance advice and options she offers up. I highly recommend Andrea as a a top choice if you are looking for a great insurance Agent!

Andrea gives excellent service.

Love the staff and Andrea

I have 7 policies with Andrea Coulon. Her service has always been great. My questions are always quickly answered. She is knowledgeable and professional... and never pushy. She has helped me handle my claims, and I have always been happy with the results. I never even think of going anywhere else.

Amazing customer service. Andrea is personable and patient. She gave valuable feedback. This is rare nowadays! Thx Andrea!

Andrea and the team are very responsive to any and all questions. They've been very helpful to me as I transitioned from East Coast to CA!

it has been very good and the financial analysis has helped tremendously,

The representatives and professional and courteous.

I've had coverage with Andrea & her office for about 3 years so far. Thus far, I've yet to make any claims (thankfully), but I do feel inclined to share my recent experience. A recent trip to AAA... more

Andrea and her staff are amazing. I've been a customer of this agency for over 25 years. Andrea always takes the time to explain insurance details for both my family and my business. She has gone to bat more than once for our family to help with claims. This is a high value agent who knows her stuff. I refer friends to her all the time. I love working with Andrea and her agency!

Good survive

Came here to add insurance for my dad's new van. Everyone here at the office was super friendly and inviting. Thanks for the great service!

Allstate has always been there for my family and I. They are the true definition of a "Quality" insurance company. I never hesitate to call with a question or to ask for help. Whether it's auto or home owners insurance Allstate has given us excellent customer service for the past 30 years. They truly care about you and your needs.

Mostly positive. We enjoy working with Andrea and her staff.

I'm fine with the service that you are providing. I plan to schedule a time to review my homeowner's insurance with you soon. Please don't call me though.

very satisfied

Doing business with your agency has always been a good experience.

Andrea is awesome! very experience and extremely helpful. Really appreciate all your advises Andrea.

Very friendly!!!

Adriana and her team are wonderful always there for me when I really need them always looking out for my best interest...

Been with this office for years and have been totally satisfied

Always been very good!

I recently called my agent's office to ask about an unexpected 30% price increase in my car insurance. I discussed the surprising bill with her representative and we detrmined the mileage for my vehicle was not correct in the Allstate database (too high). I expected to see my insurance rate return to the normal level after that, but have not had any communication since and the too high rate remains in place. I will be calling again to repeat the same exercise... Hard to give very high marks for customer service following a scenario like this one.

My husband and I have been Allstate customers for 6 years now, but lately were unsatisfied with our previous insurance agency. We’re relieved that we found a trustworthy Allstate agency without having to change to a new insurance company. Christine Lansing, our agent at McNay Coulon Insurance Services, has always been extremely helpful, patient and friendly at addressing our concerns and questions.

Very professional and very helpful!

Have been insured with this Agency for a few years,they are always professional and very helpful with any issues

Love the service provided by Andrea and her team. Always there when I need them.

Excellent

No comments - no issues

Great

Very please! Good services

Everything has been great!!

Great customer service. Very knowledgeable, fast and friendly. Andrea and her staff's are great to work with.

COMPLETELY SATISFIED WITH THE EXCELLENT SERVICE I HAVE ALWAYS RECEIVED FROM ALLSTATE FOR ALMOST 30 YEARS. Thank you to Andrea & her predecessors before her. HARRIET ALTMAN...

There was no follow back on helping me figure out what’s a better rate for me being that I am a single mom and having to make months payment is not always easy.

Good communications

I'm very happy with Andrea and Allstate. If someone asked me to recommend a company I would only say Allstate. Then again - I don't remember the company I was with before I came to Allstate.

Andrea is a very nice agent and helpful.

Have always received excellent service

so far so good. ..always a pleasure to work with Andrea...been a member since the beginning of time..

We already were happy with our previous insurance company but we decided to inquire with Andrea and we were pleasently surprise. We do a have teenage driver in our family so Insurance is very costly but we checked it out and not only was the premium lower the service was 2nd to none. We will recommend Andrea and her team to all our friends, family, and any acquaintances we have to at least give her a call. Great service is most important to us, but we also got the best price as well. The Mooshagian Family

We inquired with Andrea about switching our auto insurance to Allstate. We were very happy with the company we were using but thought we would inquire anyways. Not only was the overall premium lower for our family, the service was 2nd to none. We have a teenage driver in our family so Insurance is very pricey and they were able to beat all other quotes by a very significant amount. We will continue to use for all our insurance needs and definitely recommend to friends, family and any acquaintances to check her and her team out.

I've had such a good experience with Allstate. Someone helped me customize my policy to the kind of coverage I needed. Everytime I have called with a question they have been so helpful. The Allstate app makes it so easy to make my payments and access all of my information.

After a recent water heater leak your claims department is completely unresponsive! Completely. I understand that the water heater is not covered. But I have never gotten an answer as to why the resultant damage is not covered. I have two friends and one had a slab leak under the floor. The plumbing not covered but the damage to the flooring etc was covered. Another had a pin hole leak in a pipe in the wall. Again the plumbing not covered but resultant damage was. Why is Allstate so different??? And the claims inspector came out for maybe five minutes, chuckled, and said probably not covered "have a nice weekend" and walked out of the garage.

We have always been pleased with the professionalism of Andrea and her staff. We would recommend her as your insurance professional.

Knowledgeable, excellent at what they do and true professionals. I know I can always trust them for prompt and reliable service as well as good advice!

Professional & customer focused.

Unfortunately, I have never heard from the agent after I emailed her with my inquiry about the cost of Flood Insurance, Fire insurance and Earthquake insurance...

This agency has been very helpful, supportive and diligent in providing me with quality car insurance. I have been with them for a number of years now and have always been really happy with their service and dedication. I would highly recommend this agency and especially Andrea Coulon to anyone looking for a great car insurance provider.

Attentive, dedicated and deeply appreciated! My introduction to your company was around 1996 and through all life's occurrences your office, staff and company have been a sort of comfort, support and education. They've met our needs at every turn.. Blessings and Thank you

Andrea and team rock! Save me money every time and service is the best! No attitude ever!

Andrea and her team have been a true pleasure to work with. Excellent service and genuine desire to help others.

So far so good. I have not needed hardly any.

Very professional and very kind employees

Andrea was very helpful and did the best she could to guide my decide making and was willing to help find answers for me .Andrea is extremely patient and Accomodating.

I am extremely impressed with the customer service provided from Andrea and the team with Allstate. They are super efficient, and handle things so I don't have to worry. I am blown away with how courteous and prompt they are. Truly superior customer service on every level.

Good overall experience.

Very happy with my auto insurance

Perfect Trusted Solid advice

Over all, I am satisfied with the service. One thing I want to complain for s that the premium increase too much for me (for me, I rarely drive the car and I do not drive the car to work).

Very bad

Very happy with Andrea and her team:-)

Extremely professional and customer service driven!

Always very helpful and professional!

I especially enjoy your desire to make sure any and all discounts are taken full advantage of by your office. Because my personal property taxes keep creeping up just like a cable TV bill. I do need that offset.Plus any other advise you might want to send my way. thank you so much, Jeff Nesseth, retired

Terrible. One of the worst experiences I have ever had with an insurance company. I really would like the email address of the person who runs All-State on the west coast to share my nightmare of experience. After 30 years of being with All-State, I am leaving as of 6/15 and taking all of my policies with me. Just like my parents did after 35 years with All-State.

The experience working with the team has been very professional, helpful and informative to help me understand what my needs are and how to reach them. All the service comes with a sweet smile too which makes it a real treat.

Andrea is amazing and she will take good if all your insurance needs. She is a awesome trusted advisor.

Timely, Courteous, Attentive, and Patient.

Always informative with any questions I need answers too.

We have been insured with Allstate since 1994. When we relocated our agent recommended Andrea Coulon and what a wonderful referral it was. Andrea and her staff have always been available to help answer our questions, assist with claims and update our policy when needed.

Allstate has been very helpful especially my local agent who is superb, efficient, and very enjoyable to converse with.

Customer service is excellent. Would appreciate a right email address to send correspondence. I think I sent an email to a wrong address. Many thanks, Susan Bromberg

It was very enlightening talking with Andrea, and she saved me money on my insurance by changing my policy.

Andrea and her entire staff are informative, professional, and have a great attitude about keeping my family safe!!

Andrea is always quick to step in and help out in so many situations. We really appreciate how much she cares and how much she does to help with any problems.