Allstate Insurance Agent: Billy Johnson-Woodstock

I was an Allstate member since the age of 18, I am now 51 with a clean driving record. I got over a thousand dollar savings in a year for more coverage with another insurance company. So I had to change.

Feel that we have had appropriate suggestions for our insurance needs.

Customer Service is superior. That's the reason I've been with company for so long.

I'm very happy with your service I'm find your customer service outstanding and your sales very professional thanks so much

We were quickly taken care of very courteously, all our questions were answered, and when promised that something would be done to make our transition easier, it was done when stated. Our agent worked tirelessly to make sure that we purchased exactly what we needed in all our insurance needs.

I enjoy working with Greg Fasse. He listens, pays attention to details, and cares that I get the coverage I need.

Good Experience!

I never talk to anybody about insurance. It is a private matter.

Way too many emails sent out

It’s great only thing I don’t like is not being able to get a paper bill.i like getting bills in the mail helps me remember

Has been helpful in determining how to handle my insurance coverage.

C

Very satisfied, Greg has been helpful with all of my needs and ensures they're handled in a timely manner.

I moved to this agency from another insurance brand. They saved us money have been excellent when dealing with our claims. Highly recommend.

Great Agency with a Very kind and helpful staff. A+++. I've Been with Allstate for 20 years and I'm very satisfied.

I have been with Billy Johnson for a few years now. He and his team are super responsive to my questions in a timely manner. They also work with you making sure you are getting the best deal possible. Would highly recommend.

Awesome Customer Service! I try to refer everyone I know to All State, and to this agent in particular. My parents have always had Allstate, once old enough I started my own policy! Never had any issues or complaints.

We have done Business with Billy Johnson's agency for a number of years. They have always been responsive to our questions and concerns.

You guys have been wonderful and super responsive. The best experience since being with Allstate.

my claim was taken care of in a timely manner & there agents were very helpful.

Likely

I ha e been with Allstate for years, they have always responded promptly. Never an issue.

At first, I appreciated the conversations I had with Benjamin about switching our auto insurance to AllState. I sent requested information to him and he got back to me with a quote quickly. It turns out that we are better off staying where we are. What I am not happy with is the fact that he told me he would check with another person in the office on ways to reduce our homeowner's insurance premium and get back to me. I didn't hear anything so I followed up with an email at the beginning of December. I received no reply and still have not heard back.

Car insurance rates extremely high- homeowners insurance rate increased without prior notice

The agency is fine. But I'm not happy with Allstate raising my auto rates.

Service is ok. I shopped my policy around and will pay half as much with Geico starting Jan. 1.

Greg and Michelle at Billt Johnson took care of all of my needs.

I had a very positive experience. Michelle was a delight to work with and was very knowledgeable!

I have been Allstate customer I believe for 13 years and everything is been OK so far!!

Too many emails.

I don't deal with anyone too much but when I do. They are professional and they take their time to answer my questions.

Allstate is the best. We are very pleased with the way our claim is being handled.

While I have not met anyone at the agency in person everyone has always been so helpful when I call. We have multiple policies and receive quite a bit of help after I was rear ended. You also were able to give us pointers to lower our auto premiums when our 16 yr old got his license. THANKS

I found out that I had been overspending on car insurance for YEARS! I took my coverage to my new provider and my new premium went EVEN LOWER! Cant believe all the money I have been throwing away.

Great careing people to deal with. they care about your problems and work to help you solve them.

I have know Billy Johnson and his team for years and they are nothing but professional. I have watched as they serviced their customers with excellence, as well as give back to the community through charity events.

I'm satisfied with the info we receive when a question arrives however in the years past, our policies were reviewed by our agency & given discounts prior to OUR inquiry.

Very good

Greg Fasse is very easy to work with. ..I always call him when we have questions or need to add/change something on our insurance.

satisfied

Informative and professional!

There was no experience. I got an email and nothing else, that is not an experience. The service was minimal at best, no personal touch, and no one ever followed up other than sending a survey.

I have an outstanding claim that has taking months for me to be reimbursed. Getting very unhappy!

Good experience. I was easily able to change my home policy from one house to another when I moved.

Wonderful, very friendly to talk to! Always provided services to better serve us!!

Have been with Allstate for 60 years and have always been happy with your help and assistance in our insurance needs. Thank you, The Kasers

Service was very good. Employees go the extra yard to make sure everything is in order

No bs, straight to the point and took time to explained everything that I didn't understand.

Everyone is very helpful and friendly.

I'm a happy customer. Promptly responded to a claim. Explained all the details. Concluded the claim process in a timely manner.

Only had one issue and it was handled quickly. They even sent us gift cards. That was very nice and great customer service. Been with allstate for long time.

I'm getting the type of attention from this agency that I never got from my previous agent. I appreciate the attention to the details on the coverage needed to protect my home and cars.

My last contact with All State was about 2 or 3 month ago

Price got too high.

Didn't use the insurance, so I can't say for sure.

very positive

A bit confusing but great response time. Phone call assisted with clarification.

Responsive and professional.

Great job!!! Thanks !!!

Great agent!!

Great agent.

very professional and courteous.

Thank you.

Extremely pleased with your agency - When we reached our 50th year with Allstate, your agency sent us 2 $25 gift cards to a restaurant. We were remiss in not calling to thank you personally but we really did enjoy the dinners. Thank you for thinking of us & for being there when we need you. John & Lucretia Jordan

You guys were excellent. Unfortunately, your rates for car insurance did not compete with Liberty Mutual. Otherwise, I would have stayed. Your home rate far beats them, so I kept my home insurance with you.Thanks

worked with your agent , very good experience with agent , 5 houses , i industrial bldg. 2 cars . was ready to go when i got a letter from allstate saying they did not want my business , nothing from your agency, just a rejection letter from allstate !

friendly apprpachable company rep

Working with Amy has been a pleasure.

Our auto insurance is so very over priced, and when comparing it to the other companies, it would save me hundreds per year to switch. I have called on several occasions to find out if there was any way of lowering my rates, but to no avail. I am currently looking for another company to switch over to. My son is on my policy and even he told me that all of his friends pay much less than we do. I am sorry to say this, but it is my number one complaint! I don't like paying so much more than I should be. :(

I was treated with the finest respect and service that anyone could ask for. Keep up the good work. Thanks

thank you for all you have done But its not over yet

Experience has been good, always very professional and responsive. I am concerned about rising premiums.

First of all you go up on my rate with out warning or a explanation other than that your service is good.

Wonderfully satisfied

Done an excellent job for me went out of their way to get us the best coverage for my family will be telling all my friends

It was good, Amy Darling was a big help!

It was a great experience you all did good for us we appreciate it very much

Perfect. ... Great experience.

I feel satisfied that I made the right choice. My agent made me feel comfortable and made it a very simple and quick process.

Pleased