Allstate Insurance Agent: David Reid

average

Customer service is wonderful. Fast, friendly service.

Very good service and responsiveness especially during Hurricane Harvey recovery.

Your agency has always been 100% great, in everything! Thank you.

No problem

I felt that I wasnt just a policy number. and that the people I talk to really care.

The staff is always helpful and responds to requests for information in a timely manner.

Y'all need to come up with better policies for us or we will take our business elsewhere. Prices are ridiculous compared to competetors.

Very pleasant. All of you are very easy to talk to.

Great! Easy to use

I have always had a good experience when I talk to anyone in your office. The ladies are knowledgeable and very courteous. No problems!

Always get things done when problems occur.

Allstate is great with customer service issues, they help walk me through all of my claims or options.

Always very helpful. Thanks

I'm disappointed in the claims dept.

I have been an allstate customer for over 40 years. To date I have found no reason to try any other agency.

Well I’ve been with Allstate for more than 30 years. I feel like that tells something.

9

Have not had any issues, but would love to be contacted to show how insurance premium can be lowered as we have been accident free for many years, without a high deductible.

It was easy and very comfortable. Ease of mind and I felt I was in great hands at a time that was very difficult for me. Thank you.

You were great. Renew my insurance and charge it to my credit card if you still have the number. If not, let me know and I'll give it to you again. Joe

I have always had a good experience with my Allstate agency. However, after Hurricane Harvey, many homeowners and contractors informed me that Allstate was one of the most difficult companies to deal with concerning claim payouts.

You all have always been awesome!

I've been with allstate for more than 20 years you have had excellent services. my question is why I see you on tv you are always giving something away or really good deal. why don't you give some of that to your existing cumtomers you've had for years

We have been with Allstate for several years for both home and auto insurance and have always had excellent support and service.

Piece of cake, you answered all my questions. I am, however, still waiting on the information I need to pay for new flood insurance.

Our Agent, Sid Glomey, got us an amazing rate for car and renter’s insurance. Everything was explained clearly, the sign up was very quick, and the whole process was a LOT less painless than we expected. Friendly and responsive agents, good service, great prices.

You have done everything that I asked and have performed efficiently.

The agency has been very professional with us. Great staff to work with! Always trying to help us

The email said 1 question.

Keeps me updated, and follow through is good. ...

Just because you can't stop mother nature with weather so why do we have to pay a higher bill. Lower my bill

One agent provided good service after 1st agent dropped the ball.

I haven't had to make a claim in a while but i know you are there if i need you

We have insured our autos with Allstate for over 30 years. Our experience with our recent claim has been completely unsatisfactory. Our concerns, and questions seem to have been met with total indifference. Every time we were promised answers or follow-up, they failed to materialize.we most likely will be seeking coverage elsewhere.

Good service. thanks

I absolutely love Allstate

I very happy with this company

Pricing is really high!

You guys are amazing. Always helpful, kind, and very informative. I will always recommend Allstate.

So far so good the agents are friendly and eager to help, they demonstrate quality communication skills and seemed to be detail oriented and have a great customer service skills. I have already recommended a couple of friends and will continue to do so as long as I feel that I’m taken care off..

GREAT

The greater Allstate team did a great job helping to submit the flood insurance paperwork that led to a very fair assessment. They were good at giving us money upfront to get us started and then wrapped up everything pretty quickly.

Allstate has always been very response to my need or claims. Especially since the Hurricane Harvey recovery. I am very satisfied with Allstate handling my insurance needs.

The cost can be more competitive.

Excellent service with ya'll!! Thanks, Ellen and Ted Wishing ya'll A Joyous Holiday Season And All The Best In 2018.

I'm disappointed that I've paid into this insurance for 14years and when I needed their help my claim was denied because of because of Hurricane Harvey and damage to my roof

The sign up was very easy. The agent was very helpful. I’m confident I made the right choice.

Allstate always answer my questions and the service representative is easy to talk to.

I was very satisfied!

Everything is great

It has always been a positive experience. Thank you.

Exelente

Worst Experience Ever!! No follow up, no results, no progress, nothing!! Just a bunch of calls but nothing has been done!! Terrible adjustershandimh the claim !!

Out of all the insurance agents we have dealt with Allstate is the best.

I am extremely happy with Allstate. Love that everyone is always so helpful with assisting me when I have questions about my account. I'm glad I'm in good hands. :)

The experience was excellent and the information great.

It was a very pleasant experience dealing with your helpful staff

Great, always helpful

Anytime I have a question or need to make a change on our policies, this agency is very helpful and the response time couldn't be better. Wonderful agency!!!!

Thankfully have not had to use our insurance.

My 30 plus years, shows, you. With others trying to encourage me, others was cheaper, I didn't budge. Ill be going thru a divorce soon, I hope the bill is not too high for just me that I can stay with you. I have thru other times. Thank You, Carolyn Gunn-Bregenzer

I have no complaints. Anytime I called the staff was very friendly and helpful.

Iam always very satisfied with my service. The agents I speak with on the phone are always very knowledgeable and helpful. I plan on keeping Allstate for many years to come but, also as a long time customer I know of many people who switch insurance because the rates keep increasing. I have had several people tell me they have switched their insurance becuase of this. I do not want to change anything at this point but, would like to know as a long time customer Iam getting the best possible rates for what I have. Again, do not wish to change anything, just commenting on my concerns. Thanks again.

Responses are fast and easy to undertand.

Very heloful

Fortunately, we haven't had any major problems, to date, that we would need Allstate for, but you guys have been helpful in other ways, i.e. getting our proof of insurance cards to us when we didn't receive them initially. I still believe our car insurance should probably be less than what we are paying now. We may need to research that in the future. Thanks!

Received insurance Cards. Thank you very much..

so helpful and pleasant

So far Everything has been wonderful.

Quick and courteous service. Thanks!

Very helpful

Very good. Friendly, courteous

I'm not happy with the fact I have to sign a waiver to keep my son off my insurance when he comes home from being away at college. Anybody else could come into my house and be covered when driving my vehicles but because my son's 18 he is to be exempt. If I was to go with somebody else this would not have to happen and I'm definitely considering that. He lives out of the city he works out of the city he comes home once and a while I shouldn't have to keep him on my insurance just for a few days and I sure shouldn't have to call you to have to him get put back on the insurance for just a few days I also had to call in to get an adjustment on my policy for my homeowner's when I had a new roof put on, and no one told me that there was such a discount and having a new roof. That should have been done automatically when I had their new roof put on instead of me having to call. But I do appreciate the fact it was handled promptly when the error was discovered. I am looking into comparing my cost with other carriers at this point because of the car insurance problem with my son other than that it has been a good experience

It was a great experience! I've been with Allstate for over twenty years and their customer service and is the best!

You all are very nice

Your service was fine - I JUST GOT TOO OLD TO DRIVE

Love the service and the people. Best company i have worked with!

Very responsive and helpful whenever I have a question or concern.

Good