Allstate Insurance Agent: Ed Scislow

Very please whit service honesty time frame very comcerne about costumer job well done i personally recommended any one to use this office

Responsive and dependable

it has been great!we had a claim on our house and allstate helped us get it sorted out!! we have had no problems

I am very much satisfied with my experience thus far.

Service is great, but rates are a bit high. Going to consider a competitor.

Spoke with tiny this week and was vet unimpressed. I added RV insurance. I decided to **** Stuyvesant a little and found much cheaper policies. So I called back and asked him if that was the best he could do in a premium. He was quite short and said “we always give the best price”. I told him to cancel it and said it made me wonder about my other policies with Allstate (auto, homeowners, umbrella). He said nothing. So I said well then I guess I’ll do some more looking at other agencies. Hi reply was “ok Kimberley”. He could have cared less if I cancelled all my policies. Not the customer service I’m looking for in an agency. Never had the problem when I dealt directly with Ed. Anyway, I’ve lost confidence in Allstate and I suspect that I’m probably getting screwed on my other policy premiums. Time to **** around!!

I like the reminders we get monthly, before they pull out the funds for our bank.

I have always had good service

Claim adjuster denied a siding claim from a huge wind storm in June 2017 and instructed us to put back on the two damaged siding pieces that fell off with torn holes that matched up with the studs 35 feet up. No contractor will ********* the work of replacing two damaged pieces of siding and the claim adjuster recommendation made Allstate look cheap. It took 4 months before the claim was settle. We paid a large $1000 deductible and replaced the entire side which was the correct way to resolve the damaged siding. We expect to get 50 mph winds today and the siding work performed is guaranteed. We have been with Allstate for 20 years and we question the ad every time we hear 'you are in good hands with Allstate". Also, had a similar experienced when our roof was damaged. Our neighbors do not seem to have the same claim experience we had. We do wish to discuss this matter further as we already have spent too much time fighting for the siding claim settlement John Puff CPCU

Helpful to have someone come out and get the spare on after a flat tire.

Ed and his team are awesome! Everytime we call and make changes or ask questions they are helpful and always treat me and my wife with respect and are always friendly.

Nunca puedo hablar *** mi agente y siempre contesta otra persona y le digo que quiero alguien que hable español y me dejan en el tel

I am always happy with my experience with Allstate, and especially with the people in the office of Ed Scislow. Thank you.

OK, not great.

Very good. ..the agent was helpful and efficient.

Great agent

Your agency always answers my questions and returns my calls very promptly. Thank you.

So far I have been fortunate enough to not have needed his help with a claim but he has been knowledgeable in helping me select the coverage that I need.

Have always been treated fairly.

I rarely do surveys. ............not my thing. Thanks.

I am always Whenever I call, I am always treated politely and my questions are answered right away, no matter how crazy they may be. The agents always make time for me and my concerns.

Good, but being customer for 21years in a row, never got any discount.

You guys are great

I have never really had a claim, which means not much interaction other than making a payment.

Always pleasant and quick to answer my questiond

You and your team have been very helpful to me over the many years that we have done business. Ihave recommended your aganecy on several occasions. Happy Holidays.

Always responsive and attentive to our needs. Thank you

They have always been great!

Always great and prompt.

Have had a great relationship with Ed Scislow Jr.

Well people getting in bids and such as we have done and you guys have gave us lean way on being having late payments I like that but as far as I know I heard on television and ads that you can get a check every 6 months or so we've never gotten a check from you all never gotten a check from you all and then you guys, we've been with you for so long we had a storm, it was damage to our roof and you guys gave us a check and snatched it back and messed up her whole bank account we never exact never called us again you never talk to us again never explain to me why all this happened, a person was sent to the home, he put in the claim it went through, a check was issued, y'all snatched that check back, but we were paying our payments, because that's what we need we need insurance, I actually feel like y'all are do I doing us like this because you can, with no explanation, thanks, let's see what I get out if this feedback

I have not had any problems with Allstate. I am pleased with the ease of this experience.

I HAVE FOUND EVERYONE TO BE HELPFUL THANK YOU

Hi, we have moved, so please take our name off your mailing list. Thanks.

Great

I have been a customer for many years and Allstate has always been great!

I have never received any personal service from this agent after many years of being a loyal Allstate customer with his agency. I recently needed help and he had someone else in the agency handle it. I am dissatisfied with the outcome but my largest dissatisfaction is the lack of personal service from Ed Scislow. I will be looking for similar coverage elsewhere since the cost of Allstate insurance is relatively high and personal service is not part of the value.

Working with Allstate has been on the top 5 list of worst experiences in my life. I would not only not recommend Allstate, but have actively shared with family and friends to change their insurance provided if they have Allstate.

Initially, we were very pleased with this agency. However, after the agent we started with left, we became disenchanted with the service we received. For instance, when we stopped to drop something off the person who was there hardly acknowledged us, not even looking up from his computer. Then we asked how much purchasing a different car would effect our insurance the quote we were given as off by hundreds of dollars. Not the kind of service we had been used to receiving.This coupled with rate rising made us look elsewhere for insurance.

Not very happy after getting a letter stating you won't renew our homeowners policy if we don't get some roofing repairs done when no one told us 3,years ago that it was needed. All our neighborhood got new roofs and you advised us we didn't need one so now that we get this letter stating we have missing shingles and need repair we should have been approved for a new roof then. I am having trouble finding anyone that will repair a roof and try to match the shingles. I plan on looking for new insurance.

We've never had an issue. We know we can always count on fast courteous service with our agency.

I didn't have any problems with Scislow Agency for the 20 or so years we were with them. We left Allstate because of their corporate policies...

Very positive. Thank you-

Pleasant as always when I call.

Great customer service. Always easy to work with.

Always great service and very helpful

They answered any questions about our policies. Always answer the phone with a real person when we call.

This agency is the best ED he always contact to you by email checking on you also not only that he will send you coupons for discounts. I've been with State Farm several years and they not like the Allstate It's not about the company it's about the person how he runs his Agency or his team. I pay my insurance automatic payment every month and my liability is expensive if I have cheap then what I pay that will be nice Cause I have a lot of insurance Agency sent me mail every week with good deals but It's OK you keep me here ED Because of your welcome me open hand and your great job with your agency, Allstate commercial says if you have a good hand i think ED and his team have good hand for this company Thank you so much ED. and I'm so sorry about my broken English

You guys are great to work with! Every time I call or email you are very quick to respond and take care of my changes! Thanks!

Things went very smoothly.

When I have questions they are answered.

I drive less than 2,000 a year and walk to work my car is a 2001 Mustang - low replacement value I'm sure I don't recall any accidents Years ago, replaced windshield on my Jeep once, maybe twice But cost to me currently is about $1 a mile. I need to check all possible discounts with Allstate. I've been with you for a long time and had no problems, but of course no real claims would I be canceled if I was in a collision? Distracted drivers scare me and I coming to the age(over 63) where I'll probably be blamed for any accident. Accident forgiveness cost? Save driver rebate? Paperless discount but you send me proof of insurance card. I bundle car and condo insurance I like having had a long relationship, but does that mean anything if I have a claim? If I buy a mirror attached recording device, would there be an incentive? Kim Olsen

If you can't provide a rate comparable to the MN state average for my microscopic house then we can no longer do business together. Is it really that difficult?

No real contact

Very helpful and friendly. I've referred several friends to this office.

Always had quick responses to any questions I have had.

Friendly and Knowledgeable agents.

I was not pleased on how my claim was handled. I was hit in the rear of my vehicle by a car that was speeding and it somehow was my fault. Insurance is such a *****.

My rates are to high.

Acceptable, it was a good experience.

My question was answered very promptly . I really think that is great as many businesses don't think that it is important to the customer . Great Job! Hope you have a great day too! Cathi Pfeifer

I'm very pleased with your service whenever I need anything changed or updated thank you

Very friendly to work with!

Have been a customer since 1987. Still happy with Allstate.

So far we have been very happy with our service and hope to continue a great relationship!

we have always had answers to any questions right away.

great service. I am curious why some of the emails and mail you have me (Kari) listed as CATHERINE? If you could get that corrected, that would be great. My Mother in law's name is Catherine, I just don't want our information to get crossed. I don't know if she has Allstate.

You do very poorly compared to your competition and You do nothing to incentivize your long term customers to stay with you.

Very happy your prices are lower!

Excelent. Best agency

Not impressed with how claim handled. Until they realized we were thinking of leaving Allstate then got a phone call. Have left Allstate and will not look back. I will not have anything positive to say about Allstate if asked

Please cancel my subscript to these emails. We no longer have insurance through your agency & Allstate. Thank you ... Mary Bevis

NA

I have always thought Ed and his staff provide excellent service. I was relieved to find out that even though I moved I can still use Ed as my agent.

Okay- got a response from your company. He or she said that there might not be any savings by using email account. What gives? I will stop by your office to pay the auto insurance bill probably Thursday

I have had Allstate for many years and have been very happy. But, I have recently moved to a small town, drive way less to work or shopping and my rates went up instead of down. I decided to look at other options and found the same thing for almost $40 cheaper. I do appreciate all you have done for me in the past, and if I could have gotten a rate reduction instead of a rate increase for driving less, I'm sure I would have stayed with you for my car insurance, but for now just my motorcycle is in your hands. Thanks

Everyone is very helpful and accomodating. Get things done I. A satisfactory manner. Polite.

Always a good experience working with the Scislow Agency.

Fine