I attempted to delete my previous review, but couldn't figure out how to do so. Unfortunately, Gary and I just had a miscommunication. He called me and we were able to rectify this. We had a pleasant conversation and he made several suggestions to update my policy. After speaking with him and meeting him, I am very impressed and am happy to continue with him as my agent. Thank you Gary.
I received an email asking me to call and make an appointment. I did. The appointment was for Monday at 1pm. I specifically asked if I should call or Gary would call me. I was told that he would call me at 1 on Monday. Well, it is now Thursday and I still haven’t gotten that call. So my feeling about my experience with this firm is very negative.
I think everyone exemplified excellent service in a very difficult time for my family and I. Furthermore I would recommend services to my family and friends, although I don't understand how the policy works and how the procedures come across I have work with other insurance companies that will not volunteer information to help their client, so again I believe the service that I received from Allstate was excellent thank you and have a wonderful day. Hillery pichon
I have been very satisfied with my service at this particular All-State branch and never go anywhere else. I have recommended this to all my friends and family. They have done everything to make sure I get the best coverage while being affordable. I give this business 5 stars, they're great!
Best Allstate office I have ever had the pleasure of dealing with ! I had the honor of speaking directly with Mr. Cox and he is a true professional. I highly recommend this office over any other office. I do not normally leave reviews but I had to take the time out of my day where it is deserved. Thank you so much again!
WE, MY WIFE SHIRLEY AND ME, ARE VERY PLEASED WITH YOUR AGENCY...EVERYONE IS VERY PLEASANT AND HELPFUL. WE WILL BE INSURING OUR AUTO WITH YOU AS SOON AS WE GET TO THE REGISTRY OF MOTOR VEHICLES...STILL UNPACKING. WE DO LIKE HENDERSON AND ARE HAPPY THAT WE ARE WITH YOUR AGENCY. WARM REGARDS AND THANK YOU FOR THE GREAT SERVICE, ED & SHIRLEY COWDEN
Gary Cox was able to 'manage' all my policies, what a relief, I get to work with a real live person and if Gary's not available, Ed is! Recently my escrow account did not make my insurance payment and Ed beat them like a drum to keep me in the fold. Excellent customer service.
I recently switched my life insurance over to Allstate with Gary and couldn't be happier. Gary and his staff, Candace and Kati, are very knowledgeable, friendly and professional. They made the experience of purchasing insurance as easy and enjoyable as possible. Kati showed me all the different options I had and was able to get me double the coverage for the same price I was paying at a different insurance company. I would whole heartily recommend you stop by and see this great team for any of your insurance needs!
Everything went smoothly from the initial meeting to the purchase. Rates are very competitive and the agent was thorough and knowledgeable. I have been with Allstate insurance previously but changed after what I considered misleading advertising that approach slick practices, with your advertising program of money back for customers without accidents. We shall see how this ends. Hopefully it will never end as your representatives couldn't have been more cordial.
Gary and his staff are the best in town! Shopping for auto & home insurance can be exhausting. I liked hoe Gary & his staff din;t make me feel rushed. I have the best rates compared to the other quotes that were given to me. I like that the office will call and check in to review/audit my current policies. I would give him 10 stars if they were available! I HIGHLY recommend Gary & his entire staff to help with your insurance needs.
I have the best experience with your agency. You provide excellent customer service and I am glad that I got my vehicle insurance policy through you. Thank you Gary & Candace for doing above & beyond! Every time I have a question, you are always there to answer & help way beyond what I expected. I have always been telling mg friends & co-workers how happy I am with your agency and that I always recommend you. Again, thank you!