This is one of my best auto insurance experience I've ever had here in Chulavista I encountered the receptionist which name is Lizzet sat around and I've had the best service I've ever had she not only help me but assisted me with my second insurance and advise me to go and acquire life insurance and it was cheaper better quality than where I was
a truly great experience!! Alfredo and staff are very professional, informative and provide an outstanding customer service!! changing from State Farm to Allstate was the best move and I owe it to Alfredo for explaining to me my options and help me understand every option. thank you very much!
I previously had Geico Insurance and I can tell you their Customer Service works 100 times better than AllStates. I few weeks ago I call Allstate to submit a claim about a broken window on my Jeep. First of all I was bounce around to three different department even thought I folllow the promps on your automated system. Once I got the correct person she sounded like she was in a bad mood and no sense of urgency. Finally once she did her job I started asking quenstions she wasn't professional at all. She was very short and her answers and rushing me the whole time. I got very good recommendation from a friend to switch over but now I made a huge mistake leaving Geico.