Allstate Insurance Agent: Kelly Goodman

price seems to be resonable.

The people at the Kelly Goodman Agency are the best, the nicest and the most helpful! They are the only reason I have stayed with Allstate.

Very satisfied!!

I really don't have any feelings about my experience to costly.

Easy to deal with great service

consistently excellent service. always helpful with advice on various products.

I like the honesty of a good price.

I've been a Allstate customer for nearly 50 years with coverage for both Auto and Homeowners Insurance with auto being a little longer. I believe that says it all. Darwin V. Samuelson

Not happy with the fact that our bill is drawn on our credit card.

It has always been positive over many years.

My interaction with you consists of the initial purchase of auto and HO insurance. I've had no auto claims, no HO claims, my driving record is awesome and the monthly premium have always been paid, yet those same monthly premiums keep rising. I am disappointed.

very good.

Always a good experience.

Very excellent service.

My 13+ year history with your agent, Kelly Goodman, cannot be reduced to a score card (see above). Could any relationship? Allstate's attempt to distill down a relationship to metrics is offensive; while on trend with others, Facebook, twitter, thumbs up or down, you are caving into a dumbing down of your industry. The fact that I cannot give my actual "feedback" without complying with the above proscribed format proves my point. Are you listening? Marylou Parthum, Milwaukee, WI 4/5/2018

We have been more than satisfied with our experiences with Allstate. Always able to reach our agent to take care of any problems we may have.

Have been wonderful

available when needed. quick response to questions

Very good for car insurance Not good about house insurance

My agent at Allstate is great she keeps me inform at all times concerning my claim

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Satisfactorily

Some of the discounts require electronic devices i don't have.

Kelly has always kept us informed on all of our insurance needs.

Always have been satisfied with the agency.

You don't insure Freightliner M2 Business Class trucks. I wish you would.

I feel good about it.

I generally do not recommend companies, products, services, sites to others very much. It's just not my thing. I have mentioned my agent, Kelly Goodman, to others, though, because he is a good agent and a good guy. I am pleased with my Allstate insurance, but I think the website and policy and payment sections is quite clunky and needs streamlining and updating. It is just not the best layout.

yes, my agent is very helpful to us whenever we needed and thank you very much

Yes I would

Everyone was very helpful.

I am very satisfied.

I don’t have much interaction with you. I’m frustrated with how high my auto premium is when I drive less than 20 miles a week, have no citations, and have never made a claim.

Good overall after a rough start due to an unexpected increase in our auto premiums shortly after we signed up with Allstate. No issues since that time. We have not yet had a reason to file a claim and hope it stays that way. The interactions I've had with Kelly Goodman have been positive.

I was provided with excellent service from Josh. He was able to get me a quote that was better than the the present company I used Geico, so I am happy with the experience.

Staff was very nice. I really enjoyed speaking with Josh. Made the transition of my policies very easy.

Always feel i will be ln “good hands”.

Very helpful about a question I had.

Great, whenever I have an issue or question, it is addressed by the office in no time.

Always helpful and prompt.

Rates have jumped to fast in a short period of time.

We appreciate not getting inundated with phone calls, and also appreciate the emails we receive about timely topics.

I have always trusted Allstate.

Kelly is great!

Very professional and prompt.

knowledgeable, HELPFUL, AVAILABLE, CONCERNED AND ON TOP OF THINGS. a GREAT AGENCY

He has all.my property and auto. Great service and rates.

Very helpful!

I have had good informative communications with Kelly and his staff. Not having had a claim, I can't comment how claims are handled.

Great staff. Very knowledgeable, always return calls in a timely manner, extremely nice. Highly recommended

I have worked with the same agent for almost 30 years. He’s terrific. Responsive, fast, thoughtful, and still with a smile!

I talked to Mary and she was very helpful, cheerful and polite. She is a great representative of your agency.

You guys are easy to work with. Quick and easy.

Kelly is great. He is very knowledgeable. I have referred a few people who didn't get to work with Kelly and didn't have the best experiences with others. I no longer refer people to the main office. I tell them to contact Kelly directly.

The drivewise app should b a lot less complicated it took me so many times to try and get it working

Why was I not told about the increase in Premium before I found out after it was taken out? And the reason for the Oncrese and my Alternatives

Josh Huyck has gone way beyond our expectations! I'm really quite surprised that he went the extra mile to check out a site for us, same day. He's been a GREAT pleasure to work with and look forward to working with him again soon!

Quick, easy and professional.

None

I mostly had contact with Jennifer Donovan and I felt that she was very responsive to my insurance needs...

Everyone is very helpful in answering questions in a timely manner, with professional courtesy.

Good but rate seems excessive!

You and your agency are always helpful and upfront with us on the best ideas to make our insurances fit our auto and home needs; so that we are well protected. The time your associate put in with us to review our financial situation in preparation for retirement was most appreciated. We have to finish that project.

Everything has been good to date! Thanks !

It was a great pleasure working with Kelly Goodman for last 24 years!!! It's very sad to have to switch insurance companies but I have to when I know I can save a $1000 a year.

I feel my experience has been great.

Service always very good and available.

The service I receive from the Kelly Goodman Agency feels as if it was "tailor-made" for me. When I need changes made to my policies it's taken care of immediately. I can always count on them.

Happy

Very good! Always go out of your (agency's) way to get positive results! I really appreciate your efforts! Thank you for asking my opinion! Keep up the good work!

Local agent and staff have been very helpfully

I had to have a repair after a collision. Everything went smoothly.

thank you for the quick turnaround with new insurance on Ford Edge. :)

Real good not only was it eye opening; but encouraging.

All good

sad my rates went up $200

Professional friendly

Great company. We have no complaints. Whenever we've had questions, someone is always there with an answer.

The comments here are not reflective of the Kelly Goodman Agency, but a report on the claims process. These comments are to give you an brief update pertaining to the homeowner's claim 0448256438 that was filed on March 7. After trying and waiting for 12 days, we were finally assigned to a field adjuster this past Saturday March 12 and he has been scheduled for 9-11am on Saturday March 25. We were told that was the soonest possible due to a lot of weather related claimed and a change in field adjuster assignments. This will make it 19 days from when the claim was reported to the time we finally will get a field adjuster to be there. We've used Allstate for many years for all of our vehicles and our homes, and I was quite surprised by the long delays and time frame. We can only hope that when we see the field adjuster on Sat. 3/25 that we will not need to wait any further to get this finalized. That's the feedback you requested. Thanks for listening.

I feel great; however, I am unsure why my premium has not went down and I am a safe driver. This is causing me to look at other insurance companies.