I would recommend this agency to anyone & everyone I know whether they're looking for insurance or not. Monte is a great agent & very knowledgeable when it comes to insurance & financial needs. He doesn't pressure you into buying insurance, he doesn't sell you more than you need, & he treats you like family. I have come to learn that with insurance, you want an agent like this & I definitely found that in Monte. I have referred my family to him & they have all switched over. Even if you are not looking, I recommend looking into his agency to switch!
I feel the girls in the office do not have the ability to answer questions adequately always having to go check and call you back. I feel you are overpriced and try and ********** and bully the customer into accepting the premium they give you as well as making false promises. Wish I would have went with a different company in the beginning
Monte and his staff are always courteous and willing to do whatever needs to be done to make our visit a professional and delightful one. He has established a personal relationship with us and knows us on a first name basis. He is always encouraging us to stay on top of our insurance needs. Monte is a joy to do business with.
I have been with Allstate for a number of years now. Monte Ubeda is simply outstanding ! He will always be there to help out with any Insurance Questiin I may have. Extremely knowledgeable and friendly . All with keeps me updated. He is a big part of why I choose to stay With Allstate. With Monte Ubeda you truly are in good hands! thank you, Monte. You are appreciated
Exceptional customer service my agent really showed me she had my best interest in mind. She was very polite and made me feel comfortable as well as explaining in detail to me anything I didn't understand so I had a clear concept of what I was purchasing.you guys do a great job!!!
Monte and his staff are awesome!!! Not only will they go above and beyond every concern and need, but do so in a timely manner. (Which I don't know about you, but I have other agents take days for a response) They make sure you have what you need, but don't push other coverages that wouldn't benefit the situation on you. I did not feel like a number but was treated like a member of the family. The insurance coverage is great and when other rates skyrocket they do not.
I had an amazing experience getting my policy started with Allstate! I was in a bind on a Saturday morning needing to go get tags for my car, and I had to have my insurance to do so. Many Allstate offices showed that they were open online, but the only office where somebody answered a phone was Montes. So I got down there and the agent got me a policy so quickly and worked hard to make it affordable for me. I am so pleased with their customer service!I will definitely be sticking with Allstate!!
I wouldn't trust this particular location for insurance. One of the female agents hit my husbands car while parked in the business parking lot and refused to give him any of her information. While he was attempting to take pictures of her license plate and damage on his car, she began yelling at him and calling him profanities. My husband had to call the police because she was acting very irate and not cooperating. Some insurance agent!