Allstate Insurance Agent: Richard Anderson

fine

Allstate paid out a false claim and we had proof of no damage to our vehicle.

Im very satisfied with your speedy efforts in helping me to get my truck repaired asap .I also appreciate the friendliness of your staff.I would highly recommend your office to others.I appreciate being in good hands with Allstate😉, looking forward to many more years insuring with your office , Thank you so much , I appreciate you , I remain , Sincerely, Andrean Kalfas

Fair

My agent, Mr Rick Anderson, worked with us and all went well. We do what we have to do and he responds kindly.

seems like the pricewent up again,i gess its for us being accendent free drivers

excellent

I was pleased with the results of my claim for roof replacement. I have heard of dissatisfied stories from friends and family, but I’m glad to say that I didn’t experience any difficulties. Was just a small problem to process claim that had to be handled with the contractor company.

Great experience stay in contact with me and keep me updated .

It has been wonderful so far

Am very secure and really are in good hands with allstate i would not want to be in anyone else's hands they take care of you in case of an emergency.thank you allstate

Overall, the experience has been satisfactory thus far. Lori continues to offer great customer service.

PROFEESIONAL & PERSONEL

i have had nothing but good exps. with u guys

Always good service

All my questions and concerns were answered. Very knowledgeable and friendly office. Keep up the good work.

Great! A smooth and easy transaction! Helped get the best policy available. No hassel or frustrations. Glad to do business!

I have had wonderful experience with Alllstate insurance . My agent is always looking for ways for me to save and safety is always a priority . Very friendly and accommodating .

Rick is fantastic. Every call I make to him, no matter how slight my issue may be, he always goes the extra mile to help me. I had a flat tire on a very busy road. I found out my policy didn't have roadside assistance but he helped me track down a tow so I wouldn't have to sit longer on the side of the road than necessary. I have his cards and hand them out to anyone in the market and speak very highly of his location. Everyone in the office is a pleasure to work with.

Thank you.

Staff is very nice and helpful but the company or underwriters or whoever determines the 6 month increases on the car insurance premiums should take into consideration a clients history before giving out large increases every six months, mine increased approx. 17% just for this next 6 months. If it increases 17% for the next six months thats 34% increase for one year, I will be shopping for a lower rate , i dont understand the insurance industry, they get a good client have them for a few years and raise the policy substantially that policy holder then goes and gets a lower policy from another insurance company and the process starts all over again. It's a constant trend. I know this review wont be featured on the Allstate insurance website.

Disclaimer: I hate paying for insurance. However, the customer service here is the best! Lori was most helpful when I had insurance issues with my mortgage company. I can't say enough good things!

I feel comfortable being back with Allstate and Richard Anderson has a great staff with a great quality of care per customer i have not only witnessed but experienced warm friendly its like greeting a family member they welcome you from the time you enter the door and treat you courteously with the utmost of care i will tell everyone about them in hope they will will join one of the best companies i have been with in 30 years

I have been will Allstate many years, and will continue to do so!

We've been very satisfied all these years with the friendly and professional service

Like All State is all was there for my family

The help we got from the Allstate service agent was why we have stayed with them all these years , great and dependable service.

Good so far

Very helpful and pleasant. Felt I was given good guidance.

I'VE HAD ALLSTATE CAR INSURANCE FOR NEARLY 37 YEARS. COMPLETELY SATISFIED WITH IT.

You guys charge way to much for insurance and when I have the time to call around I'll be making a switch. We agreed on 195 a month and now I'm at 230! **********

You Keep your word and really care about your clients

I'm very pleased.

I was very pleased by the service I got during my recent ofice visit.

I have had a number of recent changes to my insurance situation and stopped at my agent's office to see if anyone could help me update my coverage. Richard and his staff were very friendly and knowledgeable, and helped me do what I needed. They also offered me new services, but without making me feel like they were trying to strong arm me into taking them. I would recommend Richard's agency to anyone.

I don't know why I had to waste an entire day looking up prices on everything on my list.

I have not had any problem with the company.

Very well pleased

God how I miss LISA and CATHY! THIS NEW OWNER RICK ANDERSON IS TOO GOOFY! HE NEEDS TO RELAX AND TAKE MEDS. BING! BANG! BOOM!ALL OVER THIS PLACE LIKE A CARTOON CHARACTER

Good

Service is good, I do and have recommended ALLSTATE to family and friends. Especially the Dundalk branch under Richard Anderson and formally Jim Kirkland. Lori and Cathy are great down there as well..

I love the people that I have been working with at your agency over the years. They are always very helpful and knowledgeable. I am very disappointed that my premiums have increased astronomically recently and am sorry to say that I am shopping around for cheaper insurance~!~

Great

the BEST

Richard is the easiest person to work with. He met all our needs and met me at my second job to sign my paperwork. I highly recommend anyone looking for insurance see Richard

very happy enjoyed dealing with mr. anderson

Any time I have question, concern, or need to make a change the girls in the office are always there and happy to help. Very friendly and knowledgeable.

Staff is always friendly and helpful. Very knowledgeable about what is needed and makes good recommendations