Allstate Insurance Agent: Richard Heumann

The staff at the office in Deer Park is always available to help and provide answers to questions. They know their business and their customers.

Your agent was very responsive and did follow-up with me as well. Excellent service.

The experience was a very good one Everything that was done was exceptional.

Mr. Heumann , Fran and entire staff have always been very professional , cordial and personable throughout the years. Dealing with Rich and his staff has always been a pleasure and we are thankful for their years of service. Harold and Mary Hartner

Positively.

I have had my auto insurance with them for quite a few years, they have always been responsive and a pleasure to deal with, would definitely recommend.

Very responsive. I haven’t had any issues or claims, mercifully, but i have received excellent guidance on what is best for my insurance needs.

I always like Allstate even before I found your agency. One time I got acquainted with one of Chase bank consultants and that’s why I got hooked up with your agency. I have my home insurance serviced by another Allstate agency in Queens and just wondering if I should consolidate with only one agency like yours.. please advice, thand

Thank You.

Would recommend

Everyone was terrific.

Catherine, Fran, Kathy are great.

I’m pleased with Allstate

Insurance is pricey but service is extremely good.

Great service. Always there if you have a problem oe question.

I have had no problems todate

So far I have not needed to contact the office, which is probably a good thing.

I could not be more pleased with my experience with the entire staff at your agency. It is a pleasure dealing with you. Thank you.

helpful

Wonderful. You respond quickly and have met all of our expectations.

Allstate corporate needs to see Richard Heumann and his team in action. I have not had a situation that Rich and his crew haven't had an answer for within 48 hours. Insuring my vehicle with any other agent, NOT HAPPENING!!! Thank you for reading my review. It's nice to know the customers opinion means something.

Professional courteous always taking care of things in a timely manner

Excellent customer service. Staff is easy to work with

About Roger Dwyer Allstate Insurance Agency; IT DOESN'T GET ANY BETTER than this; sure know what they're doing. They must have Irishmen working there; otherwise they'd me merely top notch. UP MAYO !

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Customer for about 48 years. Never saw a reason to change!

Love my Allstate Agent and Employees. Always helping with my concerns and making me feel comfortable even a silly question.

Everyone I dealt with either thru email or over the phone was very competent, friendly and helpful.

The insurance part is fine, the frequent phone calls are not.

Best insurance agent I have ever dealt with in my over 40 years of driving!

Well done

Paul Hoffman provided us with exceptional service. He reviewed our policy and suggested appropriate changes.

Claim managed promptly! Assisted with my questions. A little long to have adjuster examine the car.

Very efficient with making changes. Very friendly. Like dealing with family.

I felt very relaxed and comfortable when I’m at my agents for the first time they took care of my needs

Everyone is very knowledgeable and willing to answer all my questions and explain things. I actually understand my insurance now.

Every time I have had to deal with Allstate, especially Cathy, its been a great experience. You guys are always there to help and have made some trying times much easier. I've had opportunities to insure with other companies but I am extremely happy and am not going anywhere! Thanks So much!! Rhonda

Helpful in most area, except for home owners insurance since we live near the water.

I can always count on my agents to give me support. They know what my struggles are and always have suggestions to help. I realize I could save $ elsewhere but would never drop them

Although my insurance needs are rather simple, this agency treats me with attentiveness and responsiveness as if I was a major customer. I am very pleased with their service.

Just great. very helpful with whatever I need thank you All my best Laura Riccio

Excellent and flawless!

Helpful, knowledgeable, friendly service

Getting insurance for my new vehicle went smoothly.

Excellent service every time I call for anything at all

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Comfortable. Responsiveness, courtesy, personal interest to the customer is a good feelng!

Bait and switches **** to Got out as soon as I could.

We have been with Allstate over 38 yrs and are very happy with our plan. We have been with this particular office for over 30 years. Rich Heumann and his staff are very knoledgable, easy to work with, and we know we can count on there expertise when needed.

Very positive

Staff was very helpful and not pushy. I would recommend them to anyone looking to change insurance companies.

Have not needed to find out thankfully

Fair rate , fast action when my auto glass needed replacement. Very. friendly and professional service.

I have never had an issue and hopefully never will. Thank you for everything.

Totally satisified with Rich, Paul and Catherine.

Always prompt and factual.

Your agency always handles my needs and concerns with great caring and expertise. I am glad to have you as my agency.

Excellent! Great customer service and always keeps me updated on our insurance.

Everyone is knowledgeable and pleasant. I feel comfortable calling for help or information.

Very friendly and knowledgeable. My entire family is insured through this office. Always make us feel welcome.

Tired of your annual increase in auto insurance. I am an older gentleman who drives minimally and puts on minimum mileage. Let's do something for seniors. The older we are the less corporations help us out. I live from month to month. Get on the stick.

We have not had any claims in several years with Allstate,yet our premiums keep getting higher.

I have been with your agency a very long time & Paul is my broker. He always works to make sure I am getting the best policy for my home & car.

We have been with Allstate for over 50 years & our experience with Allstate has been excellent. Richard Heumann, our current agent does a great job keeping us informed.

I am very happy with the service & guidance I get from Rich Heumann.

Friendly, Professional courteous all the time!

Always kind and ready to help. Very friendly

We have been with your Agency for more years than I can remember. Paul, our agent, is our go to guy, thank you Paul. Your recent suggestion for our Flood repair was excellent. The couple were on time, reliable, friendly and very professional.

You guys were always the best!

A very good experience every time I call the office. Whoever answers the phone is able to help me. Question: I see the Allstate commercials on TV about "good driver" checks being issued...I have never received one...why not?

Very Good so far.

The people are very personable and all my needs were taken care of. I was given suggestions to make my policies more affordable which I appreciated.

Richie's team has always been very helpful, and able to answer all my questions.

It was terrific service all around. From my initial report, through appraisal, and repair, everyone was helpful and professional. Special thanks to my Allstate agent Rich Heumann for getting it done.

Steff very helpful informative and customer friendly

It was great experience, the process was almost seamless. Rich always returned my calls timely and everyone I spoke with were very attentive and nice.

I am a new client My experience with the agency has been very positive to date.

The agent (Ms. Kathleen Hunt)was very nice. She went beyond my normal questions to inform me of the savings involved in signing up for the home owners and auto insurance packets. Her response to my phone calls were prompt and very helpful. Her email communications were very precise and informative.

It was a very warm & friendly office with nice people. We felt very comfortable with the office & the treatment we received.

Richard was very efficient and knowledgeable in simplifying a complicated decision.