I am happy to enroll with Allstate, the only think I don't like it you ogger more opportunities and discounts with pacer less, and you need ro think about us Seniors, we are not update with technology and peobably is better for us looking forward to join AAARP which do not require to use the computer and they protect our budget and provide us better discounts I know you do not care about my personal opinion, but something is good we the Baby Boomers are the mayority, and they will find u some better plan to offer us for our neees, and made a hood bussiness offering us a better deal
Our family loves the Robert Wilson Agency. After years with a very reputable auto insurance agency we switched companies. Not only was Robert’s agency able to save us money, we saved even more by bundling our policies. You won’t find a more reliable, helpful and friendly agency!
The Robert Wilson Allstate Agency is truly top notch! I had had other insurance agencies in the past, none compare when it comes to customer service, immediate follow up, amazing communication, and just overall quality employees and owner. I was recently in an accident and they held my hand through every step of the process even though the claims side of the business is separate. They made sure to check in on me regularly and ask how everything was. Great company!!
Was with a previous Agency and my premiums on my HOI and Car insurance sky rocketed! Because I had several claims, I thought I was stuck w/ the current company and no options. I figured why not and gave Robert Wilson's agency a chance and was blown away on how much money I could've thrown away if I didn't contact them. Highly recommended! Everyone wants to save money!
Robert and Joe are both more helpful than any agent I have worked with previously. They are always quick to respond via email and phone and are genuinely happy to answer even the simplest of questions! You truly could not ask for better PERSONABLE customer service than from this office. With their competitive premium/coverage options and array of insurance knowledge, they are truly unbeatable.
Absolutely seamless experience with this Agency. I worked with Lauren and not only was she able to save me money, she was able to explain how low my current limits were and get me adequate coverage! I had no idea what any of my coverage was and I was so impressed by the knowledge she offered and the time she took to get my policy individualized. -Lola
Joseph Pope is very friendly and prompt with responses. He explained all my coverages thoroughly, so I knew exactly what I was getting. He also set me up with life insurance which was much cheaper with very high limits! He is easy to work with and helped make buying my insurance into a much better experience. I always recommend his services to everyone I know. I love Allstate because of how helpful Joe is with anything I have ever needed.
My agent Joe was great! He knows insurance very well and helped me with every step of the process. He also helped me with Life Insurance for me and my family with great pricing on everything! It was easy and he took care of everything for me. They saved me money and got me better insurance than I had before! Great company!
Felt good about experience. One of the best websites and very user friendly. Only complaint is every renewal, payment steadily increasing. Driving for 28 years and have never had an accident yet rates stll manage to increase. This is the reason we left Allstate years ago. Will stay for now but if increase doesn't slow down (especially with no accidents or claims) will be forced to go elsewhere for a deal.
My experience since you took over has been awful! You and your team (Ashley) repeatedly added A "Chad Brennon" to my policy and my account was charged ... Ashley never resolved my account after numerous phone calls and emails! She also advise me to go to another agent and set up another policy which was the only good thing she did, I am now with State Farm due to all the struggle. I am asking to review my account as I'm sure you owe me a credit!
After my initial contact with Jeff Johnson, I have only spoken to the woman who answers the phone. She is the one who has answered my questions and helped me. When I have asked to speak to Jeff, she fields the call and helps me. I would like to talk to Jeff, but he has not been available.