Allstate Insurance Agent: Samuel Graisbery

Consistent service over many years.

Very effortless

I have no choice but to have ins. ..so you have cost less than most...

All good and never had an issue.

Sorry, I haven't had a recent experience with you. Actually, I guess that's good for me.

very good Kelly is great

Everyone was so friendly and helpful. They explained all choices available to my husband and me thoroughly, leaving us with a good understanding of our options.

Right now, everything is fine

I’m very glad I’ve made the change from that other insurance company to Allstate you have make me feel like family

Kelly and Sylvia were both very helpful with the changes I needed to make.

I have always received quick responses and great customer service. Gerry

Agent was very helpful with getting best plan for our needs

Our experience with your agency has always been, and continues to be, positive. However, we have serious reserves about the company itself.

I have carried insurance with you for 40 years, with only one claim for a cracked windshield, and I have never gotten a personal call (letters and e-mails only).and my life situation has changed numerous times which could require a change in my coverage. I am now a widow, have two vehicles and house to insure and will be contacting and getting quotes from other companies, as I am noticing I may be paying far more for my insurance with you than I would with other companies. Also, I don't feel any company who will insure anyone, regardless of their politics, should publicly participate in politics as Allstate has chosen to do. One more reason for me to compare other quotes.

I used to correspond with Bill Q and since he had retired I been working with Sylvia who is very friendly and pleasant to deal with insurance concerns

Sam and his team take the greatest pride in providing the true "Good Hands Experience"! Call today and begin the relationship!

Helpful when anything needed

Very good. always quick responce and very helping all staff and prompt action.

I am very pleased with the service out of my office Kelly is wonderful and answers any questions or returns phone calls as needed very happy with my insurance agency

I enjoyed my experience with the Graisbery Agency. Your staff was always very professional, cooperative and helpful. Unfortunately, I could not continue to do business with your agency because your premiums had increased.I will consider receiving quotes from your Agency in the future

It was good experience to be with Allstate. But the cost of the insurance was too high. So I had to change companies. Thank you for the time, I was insured with you

Like someone in the family is watching over me

Allstate has always been very helpful with my insurance needs. They have been my Insurance Company for MANY years, and I will continue to be covered by them, both for Renters Insurance & Auto Insurance.

Just received my bill. Changes were not made. Not followed up on and apparently I’m not in good hands. Maybe it’s time to change agents. I am 100 % not happy with this.

Great folks to deal with, no problems

I was very appreciative of all the help i receive. they were very polite, knowledgeable and professional. The premium was lower than I could have hoped for. I would recommend that everyone look into receiving a quote. The results might surprise you

Awesome!

I have always been treated very professionally.

I've been an Allstate customer for 18yrs. Kelly called to tell me she can save me $50 a month and give me more coverage. Who wouldn't love that? She has signed me up with getting text messages and i get a discount for driving good now. Kelly has always been very helpful and ask about my daughter and new grand daughter when I come in. I've seen Kelly at my work in Macy's and she is also very happy to see me there as well. I'm very pleased with the service. Very nice establishment!

Sam and his crew are awesome. House, cars, and boat. Very happy! Thanks for your great service.

Very satisfied,friendly and helpful

The handling of our claim last year was exemplary and it is why we will are stoll considering renewing with you though we have received a quote from progressive that is $500 less per year. for equal coverage.

I feel positive about my experience with Allstate.

Under Allstate, my homeowners insurance cost jumped $120. 88 last June. My auto insurance increased $15.51 in December. Neither increase was due to anything that I did wrong. My driving record is without blemish. I have not made improvements to my house. What gives? American Heritage Credit Union offers auto and homeowner insurance. I plan to check rates with them by next June when my auto insurance is up for renewal.

This guys very friendly. And they helping you I like this guys

Great experience! Silvia is very friendly, knowledgeable and easy to talk to. She made sure I left the office with clear knowledge of my coverages. Thank you for making something hard to understand, easy.

Pretty good totally no complaints.

So far OK.

You are always so friendly and informative!

I greatly appreciate the service that Sam has given me it's truly a pleasure to deal with your agency. Thank you so much. I wish you and your staff the happiest for the holidays.

Kelly has always helped with our insurance needs. We are a loyal customer because of her.

My house suffered roof damage due to high winds I called Allstate and my claim was approved in a rapid manner. It was a stress free experience and much appreciated.

Kelly helped me and was very good. I am sending her a thank you card. I've been with Graisbery Agency for a long time and happy to be there.

MY CLAIM WAS DENIED, ADJUSTER WAS AWFUL, I AM NOT IN GOOD HANDS

I am very pleased with Allstate and my agent, Sam Graisbery. Sam and is staff are knowledgeable, pleasant, and timely in their responses to questions - qualities that are hallmarks of outstanding customer service.

Its a very positive experience every time. Professional, courteous, and prompt response at all times. Good service.

Always take care of me when I come in. Very helpful to get me the best rates !!!

it is perfect

Kelly, the office manager was very helpful with explaining my policy. She knows a lot about insurance. She wrote my homeowners and saved me money. She was patient with me when i asked questions and I had a good time talking with her. I trust her which is hard to find. She explained all my discounts and showed me how to sign up online to see my policy. I am very pleased. Kelly is very good.

Always answer my questions. Fast and friendly.

Generally my experience with your company has been very good. However, during this policy period I was taken aback when on 2 occasions I spoken with your agent to make certain changes to my policy, and they did not make the discussed changes and it cause me to pay about $30.00 in late fees. I was also offended when on one of those occasions, Silvia in an attempt to avoid his mistake said to me on the phone that I was shouting at her. She also told me that she was going to call All-State and get back to me, which she never did. I took her action as a mean to get me off the phone. I do not shout at my 14 year old son, and I could never shout at a lady that is old enough to be my elder sister. My parents raise me right. Beyond those incidents, I believe you run a well oiled organization. It is my pleasure being a customer of yours.

Ive never received any information I called for I was always referred directly to Allstate by your agency so now I just go directly to them with any questions and/or concerns.

great

Good customer service and useful advice

But I would like you to stop emailing me and calling me on every holiday. It's aggravating. Even after unsubscribing.

Positive experience due to good service and competitive pricing.

easy

You guys always have been very good to me . Exspecially this location .

I called to get a quote for my wife's car and was double the price she is paying now so that makes me worry that I might be over paying. Although the person I spoke with was very nice and knowledgeable my policy has changed dramatically in half an hour. I had to drop full coverage just to save money because my son was not on the policy as a driver which made it go up $200+ dollars. I will be getting comparison quotes in the near future. Thank you.

polite and professional. ..many thanks from Art

Sam, if I keep getting stuff like this, I'll be shopping elsewhere.

The experience was painless. I can't understand why I have to pay 500 deductible because an ***** with headphones on looking down at his phone driving runs into the back of my car when I am stopped., he gets a ticket, I get inconvenienced and money out of my pocket, for his bad driving. I was told I could have contacted his insurance company and wouldn't had to pay deductible deductible, so much for information from my insurance company ,I'm not too happy about paying for other people's mistakes, I work hard for my money

Ok

Very knowledgeable and helpful

Sam is awesome . .. good old fashioned personal service

Friendly,knowledgeable, and answered questions

Dealing with any of the representatives at this office is always a pleasant experience. No matter who we've dealt with, they are always helpful and knowledgeable, regardless of the matter or issue at hand.

Of all the insurance companies that I have ever dealt with, your agency has been the best. You have provided my with all the information to meet my needs and questions. I feel confident that you make sure I have what I need and nothing that I don't need.

Not sure what to say. No premium increased not sure why by about 60 bucks. No discount for my wifes DDC. So, you tell me what experience this is.

I had a great experience

I have received good customer service and excellent rates on Auto, Home, and Liability insurance.

The visit was very good and our questions were answers very well.

Sylvia is great and I didn't make a mistake on my rating above.

If my experience is easy then I like it and it was.

when I switched my insurance from one car to another you gave me a temporary card...instead of a regular car which you gave me in the end with one day to spare on getting my inspection...not what I would call good customer service....I did not request your firm to service my account I was assigned to you...I resent that...why not give me the choice of who would service my account....

I think that Allstate is not loyal to their loyal customers. I just replaced my vehicle for a more updated and safer vehicle and my insurance went up significantly. I have been with Allstate since 1972 and have had a safe driving record with no claims, yet at this time I'm unable to get a lower insurance. I have multiple insurance with Allstate and the only reason I remain is because I live in NJ and scared to be penalized.

excellent service excellent people working there would recommend to everyone

Positive

I have had no problems & I have been with this company a long time

Comfortable and secure.