Allstate Insurance Agent: Vinnie Arcana

No problems.

OK

Very good, always responsive when we need help. Represented us in court after an accident. Attorney John Dingle was excellent.

Good service but got better rate at erie

Have always had a great experience. Would not take my insurance needs to any other company.

Always been able to get to Vinnie in a reasonable time. Very professional and looking out for our benefit.

Always pleasant and accommodating

Very pleased with everything.

Service has always been good. Prices seem high though.

Always friendly, courteous and professional

Our experience has always been very positive. Vinnie and "his people" are always very helpful and knowledgeable and responsive when we have a question or issue. Thanks!

I've been very satisfied.

Always satisfied with my agent.

Fine

Excellent

Friendly staff. Good explanation of options for various types of insurance.

It's becoming to expensive

I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT YOUR BUSINESS. THANK YOU .

IAM getting tired of my premium going up and I get less because I have to drop things to get my premium down

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Agent very helpful

I appreciate the prompt response to any questions I have regarding my policy and payment options.

I see you are still at it - you have no idea who is insured with you nor were you interested in helping with an issue when we were insured with you. Some things just do not change.

When I call I always speak which someone Allstate is reliable and dependable

Excellent service! Call today to begin the Good Hands relationship!

very satisfied

We have enjoyed our longstanding membership with your agency.

you said 1 question. ....

Agency is friendly and helpful. I have been with this agency for 20 some years.I recommend them to freinds and family.

I love Allstate! Their rates are reasonable and affordable. My experience with them has been awesome since I first started! I would recommend Allstate to all my friends and family!

Fine. However, I do not like the late fee practice that has just been established. Especially, if the client has consistently paid on time. There should be a one time grace period if a unexpected situation [serious illness, *****, etc] occurs. This late fee should only be applied / waived at the agents discretion.

Always helpful and responsive

It has been great thus far

Always helpful, friendly service.

My experiences have been good. Although we have not had any auto claims for years and years our bill keeps going higher. Might be time to start shopping around

Great service.

Very pleased with the personal attention and assistance received.

All my questions were answered in a timely manner, Directions were explained thoroughly and in a way that was easy for me to finish the set up of my new Drivewise account.

We have known Vinnie for a long time and appreciate his professionalism and expertise on behalf of our insurance needs. Alice is great too.

It was great; my wife blew out two tires on a Sunday afternoon and we needed a tow truck - not easy to find on a Sunday. The Roadside Assistance rep who handled my call - I believe her name was Dimple - was fantastic; to put my mind at ease, she kept me on the line while she found an available towing service near our location, and then texted me with the contact info. The truck arrived at exactly the time she said it would.

Good.

Great insurance company every one is very helpful and pleasant .

We have been doing business with Mr. Arcana for thirty years and have always been Completely satisfied.

All HAS been fine but now I realise that you have neglected to send me my new insurance card!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Any reason ?????????

With the implementation of the new late fee, are you able to sign up for notifications that would give notice of your impending due date? Admittedly, I always forget to pay my renter's insurance until I receive a notice that I didn't pay it because I only pay it once a year. I do not want to set up a recurring payment because my needs may change year to year and this gives me a reminder to revisit it.

Very pleased. The assessment of damage by the adjuster was very fair. He was very helpful. Reimbursement for our expenses was prompt and complete.

I was a very loayal customer for a very long time and never had any claims. The one time I file a claim because my neighbor drove her car into my house and caused a lot of damage, my homeowners insurance doubled in price for an accident that wasn't my fault. That was my reason for changing insurance. I was very disgusted!!! I had car insurance since I was 17 and homeowners since age 21 with Allstate.

To start it was good. We never got a call saying that the estimate was done and we could find it in our account. We never got a call or a text or an email to say that it was in our account. I just happen to look and there it was. We got the check 2 days after I happened to see it in our account. There were somethings on the estimate. My husband has since sent an email to our agent as well as the adjuster. We have not heard from our agent nor have we heard from the adjuster. I know the adjuster is busy with the hurricanes. I think more interaction with the agent would be helpful.

Love all state

Did a fine job. Thanks

I am completely satisfied with Allstate Insurance and feel secure and safe knowing they are 100% behind their customers. I have always found my agent Vinnie Arcana available when I need him. Thank you.

Staff is always friendly and helpful.

Very good we live allstate

Communications are helpful

very good. keeps us very informed on how to save the most money. If we don't have the opportunity to save anything it is explained to us

Love it

Very attentive to my needs. Good communication.

Not sure which experience you are referring to, but this is the LAST agency I would refer anyone to. Pushy, poor communication (I don't need a reminder on the first that money is coming out on the 23rd. That's absurd. Random, unsolicited calls about services which I either don't need or are not qualified for simply wastes our time.

My car insurance keeps going up paying to much . Not happy with it at all .

If I needed anything I have never had a bad experience

Vinie is very good and supportive, I would recommend him to my friends

always did what i needed

so far good

Currently it is just ok, we receive a lot of emails for surveys. We have been all state customers for a long time. Would like less emails

I need the insurance ID cards sent to me in the mail. I have no printer. Thanks.

You have always done a good job for me. And Alice is the best (no offense Vinnie).

LIKE.

Terrific

Have had good expérience with car and home owners insurance since the 1980s.

Never had a problem with dealing with your office. Everyone is friendly & efficient when we have interacted. Thank you for your great service through the years.

The service is good, but the price. keeps rising eventhough we have not had an accident.

No comment

Always competent when I need them

Allstate has been my auto and rental insurance agency for many, many years now and Vinnie Arcana has been my Allstate agent throughout all of those years. Vinnie is an amazing agent and awesome person. Even as he has grown and taken on more rolls in his career, I find him to be the same excellent and caring insurance agent and person as always. Not one of his richest customers, nor one of the ones who have the largest insurance policies with him, I find that he continues to treat me with respect and a sense of importance. He is always there for me when I have an insurance related question or problem. He is never too busy to speak to me personally or to assist ne. He also goes beyond this by keeping intouch with me on a regular basis to go over my polices to see if they are meeting my needs or if changes may be needed. He also advises me when there is a new change available that might benefit me. Add to this the facts that he is a kind and caring person whose customers really matter to him, and you have an awesome insurance agent and human being. Great customer service is so important, yet often so hard to find today. Allstate should be proud of Vinnie. Thank you Allstate and Vinnie

This is a fantastic agency. I haven't had to call them too often since joining the team but on the rare occasions when I did I got the information that eased my mind about my situation. I am a first time home owner and there is always a learning curve about what you need coverage for and I did have a few worries but after a short phone call I very comfortable that I picked the right agency. They also cover my car and I've had some bad luck recently with an accident where someone hit me from behind with a stolen car. Of course the panic set in but Vinnie and the entire Allstate team was fantastic. My car is back and running fine. Thank you so much for everything!! Joanie

Always a pleasure to deal with

We are always very pleased with the service your agency provides us. Thank you

Well informed.

My experience with Allstate has been professional and my needs have been met in a timely manner.

Vinny and his staff are great! I have never had a bad experience with them! They are very sociable and approachable! I would definitely recommend them to everyone!