American Family Insurance-Mike Stapley

The staff at the Mike Stapley American Family Ins are great! They are very professional and are always looking after the best interests of their clients. I have recommended them to others and will continue to do so.

Mike is the man. I've been with him for 19 years and he has always put my best interests forefront.

Diana has a great customer service skills she gos above and beyond on helping you with your needs . Thanks Diana

We love Mike Stapley and his whole team. They are always professional, so kind, and very helpful! I’ve worked with Sierra as well and she is quick to respond to any questions I have and super nice. They all do a good job of explaining the policies we have with them and I never feel like I’m a burden by asking them to explain. They go above and beyond and I recommend them to all our friends and family!

Mike and his team are professional, courteous, and deservantly one of the most impressive agencies I have met with.

Sierra Scott was very kind and patient with me while I shopped around for renters insurance. So glad she stuck it out with me until the end.

LISA IS GREAT. ALWAYS ANSWERS MY QUESTIONS AND TAKES CARE OF BUSINESS.

Every time I call with an insurance question no matter who answers the phone they are always willing to help me out. Thank you guys! Anyone looking for a new agency or to switch insurances should give the Mike Stapley agency a shot.

Love Mike Stapley Agency, especially Lisa. Always professional, available, and knowledgeable. Their coverage options are great and they are extremely affordable. I highly recommend this agency. They will always go the extra mile and have great office hours. Mike will always make time for you. You can't go wrong by choosing this agency.

Couldn't ask for a better Insurance company! Best staff around, they are friendly, professional and easy to work with. I would highly recommend them to anyone.

super helpful and help you get in and get out quickly while explaining everything perfectly! super friendly people

I love the great service I get from The Mike Stapley office.. I have never had better service than the service I get from Susan Lopez the amazing agent that handles all my personal and Business needs..

I'm very happy with the agency, my rep Susan Lopez is quick to respond to my emails, she goes above and beyond to make sure that i get what i need quickly and efficiently. I would recommend this Agency to anyone!

This was the most refreshing experience I have ever had with getting auto insurance. Not only did this Agent/Company save me over $100/month compared to other companies (geico, farmers, state farm, progressive) but they were the most accommodating and friend agency I've had. I have been recommending this agency to all I know.

I worked with Amy at Mike Stapley's office recently, as I purchased a new car and had to make an update to my auto insurance. Amy was informed, very helpful and professional. Within minutes I had new cards ready for picking up my new car. Then, I made a few more changes which were promptly managed and I was provided with updated rates again in a very short time frame. It's great to work with competent and helpful people! Thanks Amy

I’m very happy with the agency, especially Sierra Scott. She has always been helpful. She’s knowledgeable about the products AmFam has. She’s amazingly quick to respond you all our insurance needs!

I realy appreciate the excellent service I received from Lisa Schrader at the Mike Stapley American Family Insurance Agency. We were moving and I needed renter's insurance for our new apartment. I called Lisa on Saturday just before closing and outlined my needs. Lisa informed me of the time frame for completion and followed through with her commitment. She was communicative and thorough. I will be transferring all my insurance needs to the Mike Stapley Agency.

Gary took the time to explain to me the differences on 4 different quotes and what all the terminology meant. Made me feel very comfortable in my decision. Thank you Gary for the Great Service!

Always super helpful whenever I have questions, been with American family for years and never have had any issues. Also really good rates.

Mike and his staff are great. They are always a pleasure to deal with. When I call to change my policies they are able to make the process quick and seamless .

The customer service is amazing. Lisa is so wonderful, and makes things so simple for me when I need things changed. She always tells me everything that I need to know. Just amazing and would recommend them as your preferred insurance agent:)

Great insurance company! Gave me low monthly rates for excellent coverage! They also have magnificent customer service who are super helpful.

I can genuinely say that this team thrives to excel in their customer service that they provide to their clients and ensure that their individual needs are met. This team is absolutely wonderful and will make you feel as though your worries and concerns are theirs as well. Susan Lopez in particular was incredibly nice and extremely helpful as she went beyond my expectations to assist me with my concerns I had posed to her. Thank you all so much!

I needed to switch my insurance coverage for my car and Daniel made the process super easy and quick. Daniel was very informative and answered all my questions I had being a young adult not knowing much about insurance coverage.

Great business! Friendly and helpful staff.

Mike and Lisa are always very helpful. If they don't have an answer they will find one. And they always make a personal follow-up.

Had a great experience working with Mike's team member Susan. Quick, easy and efficient. Thank you!

Great staff! Diana, Lisa and others are always so helpful and quick to respond whenever I've have questions. Been with American Family for over 20 years!!!!

Susan Lopez with American Family insurance has been the most helpful person I have ever met in the insurance industry. But it does not stop with her, all the people behind the scenes have made ever thing run so smothely and with that I was able to find the best coverage for my needs and not break the bank. Anyone thinking of American Family I would trust them with you buissness and I can say that because I use them for Personal and business coverage and they have been so great every step of the way.

I just had my windshield replaced today and American Family was so great! From dealing with them on the phone to the Glass Repair shop they approved...it was an easy transaction!

I have be with Mike Stapley for almost 20 years and would like to share a few great words about the agency. First of all the staff is amazing! Lisa is always on top of everything, fast response and great customer service. They make sure get you the best policy that meets your needs. I (we) highly recommend American Family Insurance -Mike Stapley!

Agent Sierra Scott, was most helpful in adding a new car to my policy. it took little time to complete the quote and had the car covered in no time at all.

Great rates and great customer service! Thx for all your help.

Great price, great people, quick and easy service.

I needed RV insurance but not just regular RV insurance because I happen to live full-time in my RV in a mobile home park and my RV doesn't get driven except to move it. Lindsey went out of her way to get me the correct kind of insurance and at the best rate EVEN THOUGH it didn't happen to be with American Family due to my circumstances. She really rocks!!! She's awesome, totally pleasant to work with, very well spoken, and knows her insurance!!! Her professionalism and charismatic personality enabled her to make the agony of insurance hunting way easier to cope with!!!

Aaron was awesome, saved me with good pricing on homeowners ins.

I have home owners and vehicle American Family Insurance with Mike Stapley through his agency in Mesa AZ. I contacted Mikes office to get clairfications regarding my multiple vehicle insurance plans. Lisa Schrader answered my call. She not only listened to my questions but also made suggestions for improvements to my insurance. Within minutes Lisa professionally and clearly presented various options to me so I could confidently select the proper ones. She should be commended for the excellent assistance she provided. Thank you Lisa Rip Sartell

Our experience with Mike Stapley Agency have been beyond exceptional. We worked with Lindsey Rosynek for our auto and house insurance and save roughly $400.00 vs our other insurance. She helped every step of the way and took the time to answer all our little stupid questions- quided us in the right direction and explained why.

I would like to give a 12 star rating on my coverage the explanation of my coverage Lyndsey was extremely helpful and thoughtful.Thanks again!

Good company to work with. They are very prompt and responsive. We priced around and their prices were great!

American Family is hands down the best insurance company for my family. They notified me of an opportunity to increase my coverage while lowering my premium. Dusty McPherson’s attention to detail and his persistence in taking excellent care of clients are an asset to this office, and to the American Family family. Thanks again Dusty!

Mike Stapley's office made getting life insurance for my son and I very easy and painless. We would recommend them to others.

I have been with American Family for years and they have always delivered wonderful customer service. Last year my car was vandalized and I had to submit a claim. My mechanic was surprised at how quickly the claim was paid. He told me that he deals with other insurance companies that take months to pay the repair costs. Most recently, I spoke with Dusty Mcpherson, who helped me obtain a great savings with my auto insurance. He knows the products and takes the time to really explain them. He was very personable - it was like talking to a family member. Whether it's Roadside Assistance, Claims, Customer Service or the team at Mike Stapley's office, they never disappoint! I'm always "bragging" on my AmFam!!!

Lisa always takes great care of me!

American Family Insurance has always done a great job at taking care of my family and I! Our agent, Susan Lopez, is absolutely the best! She is extremely personable and works tirelessly to find the smallest discount of me to lower my monthly payment! I could not be happier with the service that I receive with American Family and with Susan!

I've been with this group for years now. Dusty especially always goes above and beyond to get me the info I need in a quick and efficient manner. Knowledgable staff and super friendly. The team at Mike's agency is top-notch. Would recommend!

Mike Stapley's team consists of knowledgeable professionals with an emphasis on customer service. Always happy to accommodate all your insurance needs.

All of my experiences with this office have been positive ones. My requests or questions have been handled promptly and I know that my business is appreciated. I have dealt with Lisa and Mike for years and her empathy and warm always comes through.

I am new to American Family Insurance and I am very pleased with my experience. Diana was very helpful in explaining everything to me and helping me save so much money! Friendly staff and always helpful. I am very happy I switched over!

I decided to check insurance rates because my current carrier kept raising my premiums every 6 months. I stopped by Mike Stapley's American Family Insurance agency because my son referred me to them. I met with Dusty McPherson and never went to anyone else. Besides being very knowledgeable, Dusty was friendly and handled my questions with a bit of humor. I didn't save $300 in 15 minutes BUT I did save over $200 every 6 months in about 30 minutes. It was a very satisfying visit and I certainly recommend American Family, Mike Stapley and Dusty McPherson to anyone with an insurance need.

I called to compare rates and spoke with Lisa. She was very knowledgeable, helpful, and provided top notch customer service. The rates quoted were very competitive.

I just joined the American Family insurance. Diana Caudillo was amazing and helpful. I will be telling my family members and friends. To go visit Diana Caudillo for any kind of insurance.

This team is helpful, speedy and efficient. Takes care of all my needs with great low rates! Would highly recommend to friends and family.

I have had my insurance with Mike Stapley for quite a while. Everyone is very professtional and courteous, but love when I call in and get Lisa Schrader, she is so helpful and her experience and...

Great service and always quick to help. Whenever I want to go over my policy they're ready to do so at my convenience and typically same day.

I have done business with Mike Stapley Insurance agency for a long time. The personal and professional help I get there is great. Lisa Schrader is a HUGE ASSET to the agency. Lisa goes above...

By far the lowest rates and I have received exceptional service every time I have needed them. Susan is the best!

I signed up with Mike in January 2017, I requested and got a quote within 2 days for auto and life insurance, the rate is great and the customer service is amazing. I emailed Mike asking questions and he got back to me within minutes. Great agent with a great company.

My husband and I are are very happy we switched over to American Family Insurance! Diana, one of their lovely agent assistant Carefully reviewed our policy and definitely saved us a lot of money in choosing the best coverage for our family. She is wonderful. I also love their professional attire and how they treat each and every customer, with a lot of care, friendliness and attention. We are extremely pleased with their business and recomend their service. Mike and his lovely staff are awesome \ufffd

Lisa Schrader is a delight to deal with...best experience for insurance in years

Mike Stapley\u2019s agency is fabulous! We have been with them for many years and they are always ready and willing to help. I especially love working with Lisa. She really knows her stuff! Thanks for being awesome!!

My experience with Mike and Dusty and all of their staff has been exceptional. They really take the time to walk you through the process and educate you on making an informed decision. I have never purchased my own insurance policy and Dusty took his time and got me a great rate too. I will use them for all future insurance needs and will refer friends and family to them as well!

I have been a customer of the Mike Stapley American Family agency for several years now. They are always extremely helpful whenever I am adding or changing my policy or just need to make a payment. It's great to be able to pick up the phone and speak with a live person. Recently I needed to insure an investment property and Dusty McPherson was a great help. He was able to get my policy all set up and have documents sent over by the next day. His service was excellent and professional. I got the coverage I needed at a great rate. Thank you Dusty and the great team at the Mike Stapley Agency.

Lisa Shrader is a professional that provides world-class customer service. Additionally, the whole office staff at Mike Stapley American family do a fantastic job. I highly recommend you use them exclusively for all your home and auto needs.

I've been with Mike Stapley American Family Insurance for over 12 years and have never been disappointed with their high level of service. Mike & Lisa have continuously provided world class service. Extremely knowledgeable, helpful and quick to respond. I have recommended this agency to other friends over the years and they all feel the same. \n\nThank you Mike & team at American Family for always providing such amazing service.

Very friendly and great customer service!

Moving from one state to another? I am. It is not like moving across town. It can be more hectic and more frustrating. Having to change or add insurances for the move can get tricky, and if you rush, you might make mistakes. After contacting several insurance companies, my first returned call was from Dusty McPherson at Mike Stapley Agency of American Family Insurance. Dusty was a friend, right from hello. He spoke slowly and has a talented ability to make it all much easier to understand. He listens and molds a plan just for you that fits your budget. He does what he says he will do, and calls you when he say he will. He will happily spend all the time you need with him. In the end, you will feel very comfortable working with Dusty. I obviously and highly recommend having a talk with Dusty before you make any decisions on your insurance quests.

I have used the Mike Stapley agency for about the past 8 years. Any questions or requests I send to Lisa are always answered promptly and efficiently. I am amazed at the consistently high level of service she and her team provide . I would recommend them for all your home and auto insurance needs without reservation.

I was wondering why my insurance premium had gone up around $25 per month? I called AMFAM and spoke with Aliica Carrillo. She informed of a new program that they were going to and that it may reduce my premium. So she took a day to go through go my info and she was able to reduce my premium $121 per month!!! WooHoo, just made my day. Thanks AMFAM, and Alicia....

I love my AM FAMILY!! I have been with Mike Stapley for about 20 yrs now!! I love to talk to Lisa because she goes above and beyond to take care of me! It doesn't stop there though; if Lisa is busy with another client, I can count on any of the staff members to help me. I feel like Family to this agency. \u2764\ufe0f

For a whole year for me to decide whether if American Family Insurance would be the best fit, Suchela Benitez has been there to provide me quotes when i needed one very fast. she has been extremely helpful and patient with me I am grateful to work with such an amazing agent who helped me choose the right insurance for me. Thank you Su and American Family Insurance :)

Dusty McPherson and Mike Stapley were able to save my family $4000 a year on our HOME and AUTO insurance. Dusty was extremely helpful answering all of my questions and getting the policy written quickly. I have referred several friends to them and I know of one that has also made the switch with a significant savings as well. Thank you so much!

We have had auto insurance with Mike Stapley with American Family for 12 or more years. We went today to do more insurance business and the service was awesome. He was very helpful and enjoyable. I highly recommend Mike Stapley for your insurance needs.

Lisa S. is always a great help! Answers all my questions and keeps me up to date. Very efficient and knowledgeable. The rest of the staff is also always friendly an courteous! I switched from Farmers. The Stapley Am Fam Agency is highly recommended.

Lisa and team provide great customer service! Speedy and effecient, my needs are always met with great low rates! Would highly recommend to friends and family!

I'm a new customer with American Family and Dusty McPherson made it very easy to switch my insurance and was a pleasure to work with. Thanks Dusty!

I've had my homeowner's policy with Mike for about 20 years. Dusty recently called me with a great quote for my auto insurance. He handled everything in a very professional, courteous and timely manner. I appreciate the personal service!!

Been with another agent for over 30 years & rates were going thru roof without any claims filed. Mike's office helped us lower our rates back to an acceptable level without sacrificing coverage with a quality carrier. Thanks Mike.

Mike's employee's are always helpful, no matter what you need help with. they are always so kind and patient explaining things that you don't understand. I would recommend them to anyone looking for insurance. They are a company you can trust, and they always have your best interest in mind.

Mike's office is friendly and professional. Their team is competent and friendly. I genuinely feel like they have my best interests in mind, and I never feel like they are just trying to "sell" me something I don't need. Highly recommend.