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American Family Insurance - Ryan Keena Agency, INC

  (77) Reviews
 
JoAnna Podein
By JoAnna Podein
11/28/2018

Very friendly with prompt response. Karen is wonderful to work with!

 
Eric Wennerstrand
By Eric Wennerstrand
10/15/2018

Not perfect. but very good. Personally, I think some of their billing notices are a bit confusing at times. That said, his support staff does a good job at clarifying and taking care of business. ...

 
KD N Tasha McCraney
By KD N Tasha McCraney
10/15/2018

How she helped in every aspect she can help

 
Koreen Pozza
By Koreen Pozza
10/4/2018

I wanted to share my great experience with everyone. I was in desperate need of insurance for my mother's house and there were crazy and bizarre circumstances but Chelsey listened to my needs desp...

 
Myron Blanchard
By Myron Blanchard
10/4/2018

fast friendly service , always return calls if busy

 
StoneOak
By StoneOak
9/20/2018

Very friendly and personable staff. Had Mr Anthony Davis run a quote for insurance and made the switch from progressive.

 
Debby Casucci
By Debby Casucci
9/20/2018

Are you feeling uncertainty about your insurance needs? I certainly was,until I received all my insurance coverage needs with this fantastic agency.My experience with this agency has been very pro...

 
Andrea Mikkelson
By Andrea Mikkelson
9/13/2018

Sue is amazing, she always gets back to me super quick and knows exactly how to help and keeps everything as cheap as she can by finding discounts if there are any available

 
Coreen Rogers
By Coreen Rogers
9/5/2018

Words cannot express how impressed I am with the quality of service within Ryan’s agency. Every, single time I contact his office for anything, his assistant, Susan, is on top of it. She is prompt in getting back to me always and it is so appreciated! I was happy with my former American Family agent, so when Ryan took over my agent’s clients, I was nervous about being as satisfied, but I have been incredibly happy!

 
Avani Lee
By Avani Lee
9/4/2018

Awesome customer service!!! They take their time and make sure you understand everything

 
Cheryl Luebke
By Cheryl Luebke
8/27/2018

I have had the pleasure of working with him for many years. I encountered so many problems in my previous home, and he and his team solved them so quickly... At times, taking his (Ryan's) time out of the working hours to call me back and explain things to me. Having the go beyond 9 to 5 to help me. Also, have to recognize his staff, Mark, especially, working with me and have patience and understanding, that not all of us know the ins and outs of our policies. I to this day am thankful I stayed for so long and will continue to do so. Recommending this agency and staff is a given. Absolutely. Don't need nor want the mumbo, jumbo talk just to keep a client. Want someone who cares and this is the man and his full team.

 
Brian Zimmerman
By Brian Zimmerman
8/15/2018

My agent Mark worked with me for quite some time making certain that my policies were what my family needed. I was with my previous insurance company for 35 years and hope to be with AF for that long too! Great rates & spectacular service - What else could you ask for?!! Thanks

 
Dan A.
By Dan A.
8/3/2018

Adding to the 5 star rating for Ryan Keena Insurance agency. I received excellent support and help from Ryan's agency with a Declaration page I needed. They were prompt, knowledgeable, and super friendly and awesome! So willing to help. That's hard to come by these days. Keep up the good work everyone and Ryan Keena Insurance. You do good work. Thank you.

 
Murteza Erman
By Murteza Erman
8/1/2018

It's important that you have an insurance you can rely on in bad times when something unexpected happens. It's more important who represents that insurance. Ryan and his team took care when we had issues/accident last year with our car and home. It was taken care from day one without me worrying about it. I am very appreciative of Ryan and Karen for their full support and follow up they did in my case. Thanks,

 
The Farmhouse Paint and Sip
By The Farmhouse Paint and Sip
7/20/2018

We love working with Ryan and his agency! Karen is the best rep. Always a phone call away to help us with all of our questions. :)

 
David Turner
By David Turner
7/6/2018

This is a great agency! Ryan and Susan have been helping me with my insurance needs for many years now. They are very helpful and I’m glad to have them looking out for my needs.

 
kenzie braun
By kenzie braun
6/28/2018

I had the pleasure of speaking with Karen Gotz, she has a wonderful outgoing personality was very helpful. She is always a pleasure to work with. I am extremely satisfied with the costumer service and would highly recommend American Family Insurance to others!

 
William Shimer
By William Shimer
6/28/2018

Great service. Always friendly and cares about his clients.

 
Shane Ebert
By Shane Ebert
6/27/2018

Ryan did a great job taking care of my needs. He listened to what I was looking for and delivered with great customer service!

 
Hannah Olson
By Hannah Olson
6/26/2018

Very friendly and helpful! Was a breeze switching renters insurance from a different state!

 
Bob Cole
By Bob Cole
6/25/2018

Great agency, customer service is top priority. Sue Cote is amazing to work with!

 
Brian Biersack
By Brian Biersack
6/25/2018

Ryan is very helpful. Anytime I had questions he was there. Even on his vacation. Great guy!

 
Matt Fridley
By Matt Fridley
6/21/2018

Recently helped my wife and I get a great life insurance policy. Also, takes care of all of our other insurance needs and is always there when we need him!

 
Rhonda Ziegler
By Rhonda Ziegler
6/21/2018

Pleasantly surprised how well our review went. Ryan Keena was assigned our account as the result of our previous agent's retirement. Ryan knows his products and is very personable. And most importantly, reviewing our accounts saved us money. Who doesn't like that?!

 
Kerry Knoernschild
By Kerry Knoernschild
6/20/2018

I called Am. Fam. today for renters insurance. Anthony Davis was a pleasure to work with. He made the process very painless to complete the process over the phone in a short amount of time! I would recommend American Family Insurance to others!

 
Linda Wenzel
By Linda Wenzel
6/20/2018

Thanks to Sue Cote for her excellent customer service!

 
Beth G
By Beth G
6/19/2018

Working with Anthony to switch policies helped save our family enough money to pick up some awesome life insurance! Nothing but good things with this agency so far!

 
Sheena Marie
By Sheena Marie
6/19/2018

RYAN KEENA IS SO AWESOME. HE HELP U GET A LOW RATE AS POSSIBLE. I LOVE WORKING WITH HIM AND HIS COMPANY. THE BEST I SEEN YET... THANK YOU AND YOUR TEAM FOR ALL THR GREAT WORK OVER THE YEARS....

 
Peggy Volkman
By Peggy Volkman
6/19/2018

Ryan had me come in for an insurance review and updated my insurance, helped me get some life insurance and saved me money in the process. Very friendly, personable and helpful.

 
Margaret Putnam
By Margaret Putnam
6/18/2018

We have had positives experiences since being with the Ryan Keena agency. Always a prompt response to our questions!

 
Meredith Huebner
By Meredith Huebner
6/18/2018

Ryan is an excellent agent, and is always available to answer questions and provide updates on all of my policies. I have been with him for years, and when I got married, my husband and I sat down with Ryan and with my husband's agent at another agency to compare coverage and price. Ryan was completely transparent and helped us answer all of our questions, and also printed out all of the information we needed. We ended up going with Ryan for all of our joint policies in addition to my own life policies. We saved so much money by combining all of our policies and our service is always top notch. I recommend Ryan to anyone looking for an agent or a quote!

 
Leonard Moye
By Leonard Moye
6/15/2018

Ryan and his AFI staff are driven to provide clients with premier customer service. While many companies today deem quality customer service as a lost art, Ryan and his team make it their mission!

 
Troy Winters
By Troy Winters
6/15/2018

Ryan made my experience with buying life insurance quick and easy for me to understand everything.Thanks Ryan

 
Mike Waddell
By Mike Waddell
6/14/2018

I really do not like change. When our previous agent retired we were transferred to Ryan Keena's agency and to say that I was less than thrilled about it is an understatement. After close to 40 years with one guy, my wife and I wound up with some new kid. We met for the first time yesterday and I must say I am impressed. Personable and friendly, this agent knows his product and his business. We did an insurance review, saved a ton of money and bought some more insurance all at the sametime. Our business was fast and painless. It is very reassuring to learn that we have a capable partner that is looking out for our financial and insurance interests.

 
Mike Waddell
By Mike Waddell
6/14/2018

I really do not like change and when our previous agent retired we were transferred to Ryan Keena's agency. To say that I was less than thrilled about it is an understatement. After close to 40 years with one guy, my wife and I wound up some new kid. We met for the first time yesterday and I must say I am impressed. Personable and friendly, this agent knows his product and his business. We did an insurance review, saved a ton of money and bought some more insurance all at the sametime. Our business was fast and painless. It is very reassuring to learn that we have a capable partner that is looking out for our financial and insurance interests.

1
 
Tia Gordon-Ewing
By Tia Gordon-Ewing
6/12/2018

I can’t say enough great things about Ryan! He’s attentive to your needs and helps in any way that he can. AMFam is the way to go!

 
Melissa Mach
By Melissa Mach
6/12/2018

The Ryan Keena Agency came highly recommended and lived up to it! We saved over $50 a month switching from West Bend Mutual for all of our policies. Karen (Office Manager) was a huge help when I hit a deer a few weeks after our policy was in force. We had one minor glitch while Ryan was training some new staff and Ryan himself drove out to our home to write a check to fix the glitch. Now that is going above and beyond in customer service! Called again today to make a change to a life policy and Karen saved me another $15 a month. You will not be sorry you switched if you stick with the Ryan Keena Agency!!

 
Amanda LoCoco
By Amanda LoCoco
6/10/2018

Ryan is very professional and runs a great Agency! I would highly recommend Ryan and his staff.

 
Aimee Hubacher
By Aimee Hubacher
6/8/2018

Ryan is an excellent agent. Knowledgeable and friendly. I definitely recommend him.

 
Amanda Dowdy
By Amanda Dowdy
6/8/2018

Ryan done an amazing job!

 
steve altmayer
By steve altmayer
6/8/2018

Ryan is a true professional!!! Great guy!!

 
Brandon Urbaniak
By Brandon Urbaniak
6/8/2018

Extremely satisfied, glad I choose Ryan as my agent, couldn’t be more happy. Would recommend to anyone looking for insurance!

 
Vidal Gordon
By Vidal Gordon
6/8/2018

I have been doing business Ryan Keena Agency for the last three years. It’s pleasure to do business

 
Dan Falque
By Dan Falque
6/8/2018

Great service and very helpful with any questions I may have in regards to my policies

 
Robin Lancaster
By Robin Lancaster
6/8/2018

Wonderful customer service all the time. Very helpful in helping put a insurance package together. Great prices.

 
Josh Nelson
By Josh Nelson
6/8/2018

Always answers questions timely and thoroughly. Does well explaining products and coverages. Always looking for options to save you money but doesn’t pressure you into buying something. Highly recommend Ryan Keena.

 
Dana Fair
By Dana Fair
6/7/2018

Very passionate and considerate!!! Helpful in all way

 
Danielle Whitaker
By Danielle Whitaker
6/7/2018

Ryan and his team are always a pleasure.

 
Stephanie Pero
By Stephanie Pero
6/5/2018

Great Employees! Always treated like family.

 
Cutthatmeatgz Zwicke
By Cutthatmeatgz Zwicke
6/5/2018

Mark Anthony D Pero has always been extremely helpful with any questions I have had. He is extremely prompt in returning phone calls and sending over documents and new insurance cards. I am thankful he is my agent! He is an asset to the team! Gary Zwicke

 
Brad Hinzpeter
By Brad Hinzpeter
6/3/2018

Great insurance company. Would highly recommend Ryan and his agents!!

 
Julie Campbell
By Julie Campbell
6/3/2018

I was able to purchase renters insurance, life insurance and more coverage on my auto than I had with Progressive for less. Switching and signing up was fast and easy. It took twenty minutes! Karen also followed up with me a week later to make sure everything was good!

 
Melissa Mangan
By Melissa Mangan
6/3/2018

Finally got the chance to meet with Ryan and staff face to face. They are super helpful and very friendly. I went in quite confused about different insurances and left with a bunch of knowledge. Very informative. I highly recommend them.

 
Michael A.
By Michael A.
6/2/2018

Great Insurance Agency! Ryan Keena was able to meet with me and save some money on my current coverage. He took the time to explain what each coverage does and I ended up increasing some of my... more

 
Aaron K
By Aaron K
5/31/2018

Wonderful agency! Prompt and clear communication. I feel right at home chatting with them about policy options.

 
Tim Connors
By Tim Connors
1/23/2018

I know Tony who works there and he's one of the most trustworthy guys I've ever known. I trust him and any organization he is a part of.

 
Elizabeth Wallner
By Elizabeth Wallner
1/16/2018

I would Highly recommend Tony Davis at Ryan Keena American Family Insurance agency. They have been super friendly and were able to save my family a bunch of money on your home and auto insurance. I bought a new car in the beginning of January and Tony gave me a fast and accurate quote and helped with whatever paper work I needed faxed over for the loan process. This is a Great company and great people to work with.

 
Marie Ann
By Marie Ann
1/12/2018

I highly recommend Ryan Keena's office for Home, Vehicle, and Business insurance. The staff made it simple for me to change insurance companies. I was kept in the loop while they did all the work for me. I'm saving $300 hundred a year with more coverage. I appreciate the help of your office staff so much!!

 
Anthony Davis
By Anthony Davis
1/12/2018

An individual can get insurance from lots of different places, websites, etc. But, if you value being able to communicate with a team that truly cares about its clients and not be treated like a number then you need to call the Ryan Keena Agency. Top notch service and rates that rival or beat most of the competitors.

 
Kevin Rengert
By Kevin Rengert
1/12/2018

Ryan and his staff always take great care of me. Saved me money and got better coverage than my old insurance!

 
Sue Cote
By Sue Cote
1/12/2018

I switched my Home Owners, Camper, Vehicles, and Business insurance to Ryan Keena's American Fam, a year ago. The staff was very helpful and knowledgeable. They did all the work for me. Now I have better coverage than I've ever had. Thanks to all of you!

 
courtney larsen
By courtney larsen
1/10/2018

Awesome insurance agency!

 
Debby Casucci
By Debby Casucci
1/10/2018

The Ryan Keena,American Family Insurance, is very professional, courteous,and understanding your insurance needs. My husband and I are extremely pleased with the professionalism of the agency as well with the agent. Insurance is something one thinks about,but never wants to commit to,because they feel nothing will never happen to them. I would highly recommend Ryan Keena Insurance Agency, for all your insurance coverages. We feel safer and more secure,since we have our policies with this agency. Debby Casucci

 
Chris Dandoy
By Chris Dandoy
1/10/2018

Ryan knows more about life insurance than anyone I know. If you have any questions or concerns he's the guy to talk to.

 
Chris Dandoy
By Chris Dandoy
6/14/2016

Saved me hundreds on my car, bike, life bundle! Was over paying all these years Love this irish man! Glad to be a customer with ya keena!!

 
Brian Knoebel
By Brian Knoebel
5/20/2016

Yes, a very caring and client dedicated insurance agency.

 
Allen Stanczak
By Allen Stanczak
3/16/2016

I have around a dozen policy's and I have all the trust in the world with this agent. He takes the time to go over what you are paying for and doesn't try to sell you anything you do not need. This by far is the best insurance agent and the value is incredible. Thanks again to Ryan Keena and his team

 
Josh Maney
By Josh Maney
2/25/2016

Ryan and his staff were top notch! Saved a good chunk of change and their customer service is best in the industry by far!

 
Sari Miller
By Sari Miller
2/15/2016

Everyone here is so helpful! They make sure you get the discounts you qualify for, and the coverage you need. Way more friendly and informative than any other agency I've dealt with. Thanks!

 
Bradley Urbaniak
By Bradley Urbaniak
2/2/2016

The nicest, most caring, down to earth Insurance agency...ever. I am so happy that we chose Ryan as our agent. His staff, and himself have went above our expectations. They always make sure your are comfortable with any decision being made. If you are looking for a insurance agent, Ryan is your guy.

 
Matthew Imbruglia
By Matthew Imbruglia
2/2/2016

Ryan is the man! He's more than an agent he's your advocate. He won't try and sell you more than you need but also helps put things into perspective to help understand why you need certain policies to protect not only you but your investments and your family. You'll never feel like you're taking to a salesman but rather a friend who's trying to help. Do your self a favor and go to Ryan.

 
Sari Miller
By Sari Miller
2/1/2016

The easiest insurance agency I have ever had. They went above and beyond to make sure I got the best deal possible. All of my questions were answered and I never felt rushed. I would recommend them to anyone.

 
Angelica Figueroa
By Angelica Figueroa
2/1/2016

I think Ryan, and his staff are very professional. Extremely lovely as a matter of fact. They work to get you the best deals. More important they strive to make sure that you are covered. Make sure that you have peace of mind. I'd recommend them for any of your insurance needs. Thank you Ryan Keena Agency

 
Adam6countrymusic
By Adam6countrymusic
10/13/2015

Great staff and even better customer service! First time I felt like the insurance agent actually cared about me and my needs. :)

 
Sue Cote
By Sue Cote
10/13/2015

great friendly staff....

 
Bob-Kay Iorio
By Bob-Kay Iorio
12/30/2014

Excellent service and concern for client needs

 
a Facebook User
By a Facebook User
8/28/2013

efficiency , honesty , good care ;-)

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