Paul, Kylie and American Family are great they are there to meet your insurance needs!\nOur employee which happened to be my brother.. totaled the Toyota Tacoma truck which we had just bought just over a month ago (Ugh it was a great truck).. American Family was absolutely great to work with during this unfortunate event. They moved everything along faster then expected. Truck was in accident on Tuesday April 10th and we received check for claim on Wednesday April 18th, 1 week and a day later! Everyone we worked with from claim, to the Adjuster to whom I went and picked up the check from was so helpful. We received great customer service,and quick response from all of them. \n\nTruck ended up being a good investment in the long run!!\n\nWe pay a lot of money for insurance but I can't complain, definitely worth every penny when something happens and you actually have to use it. Anyway just wanted to let you know how smooth everything went with this claim and happy to be with American Family. \n\nNichole Jackson\nTrilogy Pools Service & Repair, LLC