I have used Allstate for over 30 years . And time I have checked other insurance rates they couldn't be beat . They are always fast to answer any questions I may have .
The office personnel are very friendly & knowledgeable. Been doing business with them for years.
Very professional and personable. Very knowledgeable
With no claims in the last 50 years, why my homeowners insurance policy keeps going up at a very steep rate every year. Loyalty apparently doesn't count for anything. What's the montra, bleed them till they can't take it anymore, then move on to the next one. Talk about being at the end of your rope, well, we're also most there Allstate.
A very personable agency
You have always been no more then a phone call away .
Very friendly and professional
So far has always been there for me when needed.
I am very satisfied so far with All State insurance.
Very disappointing
great agent's,always there if you need help. You're in good hands.
Helpful professional service
Very good experience. Everyone we spoke with were very professional and helpful.
I am getting a quote for some friends now!!!
So far so good. Hadn't been a customer very long.
They are very nice to work with. Always pleasant when I come in.
We've been with Allstate for about 20 years and have had excellent service. In addition, our agent is very involved and willing to work with us when we need the help.
Everybody there is nothing but professional and courteous and I'm extremely happy with my insurance
Great Agency! Everybody is nice and professional. They take care of all my needs! Highly recommend them!
Wonderful group of outstanding, knowledgeable, and caring individuals!
They're just awesome...
This Allstate office has the nicest folks. I stopped in with a question on my policies and was greeted with cookies and hot chocolate. I would highly recommend this agency.
This Agency is the best. The team Is caring and helpful. Give them a call and a try today!
Their reliable and I haven't ever had any problems With their service. They also do a good job of keeping me up to date.
I could not recommend the Hooten-Hughes branch more highly. Several years ago I temporarily had different insurance for my vehicle, and I never once heard from the agency. Not once. With AllState, I receive regular phone calls and emails about the status of my policies and recommendations for added services that are beneficial to my family. I very much appreciate the service I receive from Hooten-Hughes, both on the preemptive and reactive sides of making claims.
no problems, quick service
It has been a pleasure. The customer service has been wonderful. I really have enjoyed doing busy with this company.
Easy. Nice friendly people to deal with.
These ladies are wonderful! They are always ready to help me when I need them.
Have always been there when needed
Allstate has given us excellent service thru out the years. We are very satisfied with our insurance policy. Thank you for being the best.
Very nice people whenever i've come in for help whether it be to change a policy or answer questions
You made things easy and the whole process was easy to understand and comfortable.
Excellent service, very helpful, would definitely recommend this agency
I was truly dumbfounded at first,because i did not know what to except losing at lot at one time.However paulina fira agent calmed my spirit down because it didnt happen over night.IN GOOD HANDS WITH ALL STATE. BLESSED
When ever we have had a question about home or auto insurance, your office has done an excellent job with answering questions,,, In 2008, when the tornado came through our neighborhood, a caring Allstate person came to our house to see if we had any damage from the storm,,, Allstate rates have been reasonable when we compared them to the other major insurance companies,,,
Still feeling that my rates are a bit high. We've been with Allstate over 12 years, no house claims. The amount per year on the house and the cars is only $10 less than a rate we received Friday from a competitor. Unfortunately, we are considering switching.
I assume we are discussing my recent accident. I was VERY pleased with the way you "had my back" when the rental company attempted to drop those ludicrous "loss of use" charges on me when the deer hit the rental vehicle. Thanks so much for that! That said, it does seem that there should be some kind of way you could have gotten me into a rental car and then charged it to the other ladies insurance after the original accident. I don't know what would have happened if I hadn't been able to borrow a car. That needs to be looked into. I realize I should have gotten her information, but the women was elderly and in shock, so special circumstances like that should be taken into account. Overall, I have been quite pleased with the services you have provided, I want to make that clear!
As ALWAYS my experience excellent!!!!!The concerns and reassurance put me at ease. THANKS ALLSTATE!!!!!
Always profe
Good. We have always been treated very well.
Good liked it.
It was a very good experience without a prolonged waiting time.
Always a pleasure to work with the staff when we have any questions, claims, or renewing policies. Would recommend them to everyone.
We have stayed with this agency in spite of moving a long way away from Jackson because they have always given us 110 percent when it comes to customer service, taking care of a problem or a claim. Everyone at this office is professional and treats us and always have treated us like we were their only customer and you can't expect more than that
Good, everything is fair. .. Everyone seems to be great help when being assisted...
I have always gotten good attention and services from the agency.
She was very sweet and did everything and more!
Offer lower premiums for customers with fewer or no claims in a specific period of time.
We have always been very happy with the service that you all provide. Thank you so much for following up with us.
very professional
Excellent
It was great
I have recommended this agency in the past and will continue to do so. I haven't had any complaints for anything we have needed.
You guys are just great!
Good
I usually come in the pay my bill. Everyone is always very polite and professional. I leave feeling like you appreciate me being a customer.
all needs are handled very well
Always there with information when needed.
mmm
if I'm such a valued customer you would think that you would decrease my insurance premium rather than increase it I'm on a set income and I cannot afford that increase
I appreciate the good service.
Great service.
Great!!
Thus far it has been good, but I will reserve my total recommendation until after some time has passed.
Very satisfied
Love all of ya'll for taking care of me!
These women in this office, everyone of them are amazing, helpful and so nice! Don't know what I would do without them!
i would recommend allstate to anyone,we have been with you for several years now,without any problems,and work to try to save us money every way you can and i appreciate it.also real nice about explaining everything to me.just a nice person.THANK YOU
Anytime I call the office, all my request are handled promptly with courteous and professional service.
Angie has a great team at her office. Very friendly and knowledgeable.
Great just great!! I've been with Allstate over 44 years!! Wouldn't trade y'all for anything!! Walter Bonds & Family
Great experience lots of help
Just great
I was very pleased and felt well informed.
Appreciated the knowledge on other ways to insure. I also was glad you can work with me on my Dad s insurance.
feel very good
Leslie, who worked for Angie
It was great. Very professional.
It was one of the best experiences I have had in a long time.
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