Anna Gupta: Allstate Insurance

Very good and easy especially when handling Claims.

Had several issues but they were eventually resolved after constant contacting the agent. The most negative thing about all of this is that when it came for my policy to start over I never got the policy information on price or coverage until after my first months payment, I would have liked to look over the information before starting again . If it happens again I probably will not continue doing business with all state.

I felt please that Anna was able to fix the problem

I loved my visit

Inaccurate rate for new car was quoted to me. I've been with Allstate for over 20 years expected much better service from Anna's office, NOT HAPPY AT ALL. WILL BE SHOPPING AROUND.

Horrible, can never get in touch with you. And you clearly **** about the price of insurance

Prompt professional courteous service, Excellent auto, homeowners, renters and life rate quotes. Knowledgeable local Agent.

I am not very happy with Allstate. I don't appreciate raising my premiums just so you can recoup money you put out during all the storms. Suck up the expenses yourself.

Our insurance agent is always keeping in touch, making herself available should we need anything. She is on top of things and we are very satisfied with Allstate's services.

Both of you were very nice and helpful. I hope to continue doing business with you.

never replied to my requests or emails, no discounts, nothing special,

Very helpful for advising me about my insurance policies.

You were very helpful in setting up my insurance on line. I have never done that on my own.

Anna is always there when I need help. She is very courteous and cares for her clients.

It's hard to understand my agent sometimes with her heavy accent.

Anna G is a great agent and my overall experience with the 1-800 numbers have been good as well Allstate it's an insurance I would definitely recommend to family and friends

Great experience amd customer service.

I have Allstate for Home and Car. My auto agent is friendly and helpful. I've sent E-mails to Ms. Gupta and never received a response. The few times I have had to call the office, she was never there. The one or to times over the years that I was able to talk to her, I found her to be a little abrupt in speaking. I was taught if you can't say anything good then don't say anything. So the sentence stops here. And yes I agree with others, the Premiums do seem to be rather high and do seem to go up frequently.

I have not been satisfied with Allstate. We have received rate increases each term. When life hit and we had to make 1 late payment, we were chastised with policy cancellation. There are few payments options... pay on time or auto payment, not future dated payment options for events like mentioned above. No safe driver check after no claims made. Safe driver app is flawed, using GPS... how do you know I’m driving and not riding with a friend. Poor customer service, we were given inaccurate information by an Allstate associate. Roadside assistance is a *****. When we needed it, and called our agent, we were told they couldn’t get us a tow any faster or cheaper than if we just called a tow truck ourselves. There is a collection for an old renters insurance policy that my husband and I canceled before a month had even passed and Allstate still charged us for the following two months! Now we have a collection on our credit, hindering us from getting a home loan. Extremely disappointed, and we will be searching for a new insurance provider at the end of this policy.

I have been with Allstate for over 20 years. I have always felt safe with their company and I know that if I ever need to file a claim, they will be efficient and make sure all of my needs are taken care of.

Very likely.

Anna has served my family and I for more than 25 years. She is the BEST!!

I’m very happy with the service

This agent took absolutely 0 time to listen to what I was saying, after slight frustration she decided to hang up on me,then began purposefully ignoring my calls, then in an attempt to get rid of me, she told me to call when allstate had already closed. She was extremely **** and if it was my choice she would no longer be employed. She even acknowledged the fact that she doesn't listen during the phone call. This kind of behavior is unacceptable and I would not have joined Allstate if I knew this would have been my experience.

I enjoyed my service with Allstate. I didn't have to worry about my insurance. I didn't like that I could have saved much more money and be insured for more. I guess I should have asked or checked sooner. Thank you

Anna is knowledgeable and always gives me good advice.

Personable, atttentive,fast with results.

Great experience.

she care's for her customer and is always available to any question we have.

The prices are getting very high.

Great experience

My insurance keeps going up and my car/motorcycle value keeps going down. Plus I've had no accidents or claims against me.

OK, you have been there when we needed you. thanks.

Services have been very good.

You ask a few questions then took care of me.

I feel like my prices continue to rise for no reason

Not likely.

I'm not just a number but a valued customer and Allstate cares about my family and our well being.

My experience with Allstate is pretty much limited to paying my premiums and weighing any policy changes year to year - not enough to go bragging to my friends and colleagues.

I have been with Allstate for many years. I am very happy with them.

I am disappointed with the service I received. I called my agent about a week ago to look at recent changes to my policy. I requested an updated insurance quote. I have not heard from my agent. I am looking at other insurance companies.

I called to get information and they did not want to help because he was not my agent. Very unprofessional and useless. Will never call office again. Don't recommend doing business at this location!

Very knowledgeable professional agent. Would highly recommend!\n\n James E.

I was happy to do business with Anna and she was very helpful

Top rated. Anna is always available and very helpful for all our insurance related needs. She is well informed and knows what would work best in our situation. Thanks Anna.

Matt Spark is handling car insurance now thanks for everything

Very,relaxed and felt trust

Anna was able to get us a refund when we removed our daughter from our policy. She stayed with Allstate but the billing department never took her off our bill. Anna contacted the Corporate Office to initiate us getting our refund.

Always friendly and helpful.

Not good

I emailed, left a phone message, then had to call myself. I want to know why my rates went up, not have a receptionist tell me everything is going up. I told her I wanted to speak with the agent, still no call. And I have NO idea why my rates went up, and everything goes up is an unacceptable answer. So, no, I would not recommend this type of service to anyone.

Very good so far

Best insurance co I've had

We have found Mrs. Gupta and her partners very effective in answering all of our questions and in tailoring Allstate Insurance and our needs together. All calls have been promptly responded to. Overall her agency and Allstate have delivered better insurance service than we have ever experienced before with other insurance companies.

had bad experiences with your company the agents that my wife and myself were not very helpful to us for our automobiles and our home. The agents did not seem to care

I've been fortunate to pay only the premium only so I really don't have an experience apart from this.

I do recommend your company to friends and acquaintances. As I haven't had any accidents, I haven't experienced anything major; but the impression I have of your company is excellent.

I am very pleased with Anna Gupta's service. Whenever we have a question, she responds quickly. In the past, we had submitted a claim and she processed and settled it very quickly. All I can say is Anna goes out of her way to help her customers.

Very good

I want a new agent. I requested a quote a month ago- and still nothing. Last time I asked for a quote- I was given a lower price than what I now pay. I went with another company to insure my RV- and will be moving my Jeep soon too... No customer service here... Not happy at all

I feel my phone calls or correspondence were not answered in a timely manner. And also my premiums are too high.

You have been helpful when I needed it.

very informative and clear explanation

Feel comfortable with her.

Excellence

Everything is fine. I wood like you to send me ins.cards

The experience is horrible alone with the customer service, I've reached out to the rep several times in regards to a slogan the company promotes. Every 6momths no accident we well give you a check and the rep never follow up when I've been insured for over a year.

Still waiting to be called back for the reason my auto premium was increased. I will not chase u for an answer as I took the time to come into your office. This is what stymies customer growth - not caring enough to follow up, obtain answers and relay correct, verified information.

I tried to contact my agent with questions but she answered me with another email that had nothing to do with my question