Transportation Businesses in Tuscon, AZ

Dominique Canales  

“I cannot begin to tell you the amazing service I received from Bill! He went above and beyond to make sure that my boyfriend and I were completely taken care of and got everything we needed. We headed over to Tucson from Phoenix early Saturday (Feb 16th) and decided to drive back to Phoenix at 8 p.m. The front passenger tire went flat on the bridge of Craycroft Rd. I decided to call Roadside once I saw our spare was flat. I called Bill around 9 p.m. and he answered immediately. I let him know our situation and he asked for the tire size, well I didn't have that at the time so I told him that I would call him back. It took me a minute to get back to the car, as we were a ways away. After about 15 minutes, Bill called back to see if I was able to get the tire size, I gave him the info, he said he would call right back. He definitely did. He called me back each time he had an update. When he couldn't find my tire size at one place, he would call me back to give me the news and let me know who he was calling next. He went to a business partners junk yard to find a tire, but no luck. He knows the owner of a towing company and asked if I'd like to get the vehicle towed to a hotel for the night since nothing was open (it was about 11 pm at this point) and I decided to do so. Bill had a driver dispatched by the name of Brad. What a help he was as well. Bill called me once Brad got to us and wanted to make sure everything went well. Brad took us to 6 different hotels to find a room (since the Gem and Mineral show booked up every room in Tucson). Luckily we were finally able to find something! (it was about 1:45 by this time) Brad came to pick us up in the morning and take us to Pepe and Sons Tire Shop at no extra charge! They got our car taken care of in about 15 minutes! While we were getting our tires changed, I got a text from Bill to let me know that Sam's Club was open and had tires available. I let him know that we ended up at Pepe's and was able to get 2 used tires in amazing condition for $60. I am so thankful for the help and kindness that Brad and Bill provided. I definitely recommend calling them if you are in need for some roadside assistance. Bill will go out of his way to make sure you are taken care of.”