Nice people and good rates, but I would be very careful and watch their internal policies. I was moving a boat policy to them. Jan 5th, I emailed them the credit card information to start the policy. Didn't get anything back, so emailed them again on Jan 10th. Still nothing, so emailed them again this week on Jan 16th. Again nothing, so I called Mark. He had not even seen my emails...then found them while on the phone. Come to find out it was not that they had just not mailed me a policy. They had not even issued it. My old policy was expiring in two days. Had I not emailed and called four times, I would have been uninsured. Again, nice people and I guess good brokers in that they got me good rates, but I would be watchful of the process.
Being a realtor for over 20 years, my clients matter. I trust Mark Smith with not only my own insurance needs but also my clients and he has help many of them. I can truly say that Mark works hard to find the best insurance products at the best price. I've received many compliments on Mark's knowledge of the insurance business, his calm demeanor and professionalism in the way he treats our clients. Thanks Mark!