I visited this store weekly, spent hundreds of dollars a month for business events, and personal. I am very disappointed to see they have jumped on the ban wagon with secondary market priced bourbons. $100 for an Elmer T Lee bourbon which is generally $29.99. Orphan Barrel Entrapment at $219.00 when its should be $129.00. I have decided to switch all of my business and referrals which include 2 of the five guys on the pappy list to other stores. I know of a competitor who is also in Gainesville, that refuses to charge secondary prices. I went for the selection, and prices. Not the customer service. 2 out of three isn't bad, but 1 out of three will cause me not to come back. Sincerely, an Ex- loyal customer
I Used to come in twice a week and enjoyed the location and convenience until one rainy day my wife came into this store. Unfortunately she slipped and fell inside the door where there was water from the rain on the floor. She did not yell or complain but instead the guy at the counter laughed at her. Laughed at her in front of other customers. My wife and i will never be back. Turns out her tail bone got fractured and she has been out of work for several weeks. We never sued or plan to but we for sure will never spend another dollar here due to the incredible lack of respect.