This office is my new family! I came in with some terrible experiences at other offices, and the ladies here made me feel at home. The lobby is very light and comforting. I got a little mini tour upon arrival. I needed two crowns from previous root canals, and they were able to get those to me the same day. Unfortunately, their crown machine was having issues, but Dr. Chi and Yvonni stayed with me until 9PM to get the crowns done because I was traveling for a wedding the next day. That is hands down the best service I have received anywhere, and I will stay with this office as long as I possibly can. Also, they have Netflix in every room 👌🏻👌🏻
I wanted to write my review of Chi Family Dental. I write lots of Reviews for various establishments and felt this one needed to be written. I received service at Chi Family Dental in December 2018. I needed a routine wisdom tooth extraction. I made my appointment for 10:30am and as a new patient, I understand there will be a time period dedicated to X-rays and paperwork. But after i was examined , i was told i could not have my tooth extracted until 1:30 due to many patients scheduled that day.
Came in today in a panic after having a horrible experience at another office. The lady at the front desk was so sweet and accommodating, calmed me all the way down and got my daughter in immediately. The staff was so patient with my baby being it was her first time and the dentist took her time made her feel comfortable and explained all my questions. I’m very satisfied and will be returning soon. Definitely recommend ❤️
My experience was amazing at chi family dental. The staff helped me with my son during my xrays and kept him entertained until my procedures were complete. Even tho that is not apart of their job i felt welcomed and love how caring and friendly the staff was to me and my son.
I chose to cancel my appointment. I Didn't appreciate the call 20 minutes before my appointment time to inform me of a $63 copay. My appointment was only for a consultation. This should've been communicated sooner. Considering I provided my insurance information a week or 2 prior. I went to Mint Dentistry instead and had a $0 co-payment for X-rays and cleaning. I suggest better communication from the staff.
Dr chi did an amazing job on my wisdom teeth removal. I like how she told me which ones needed to be pulled and ones that would not affect me. She also does what the patient wants not on the money she can make off of them. She will tell you step by step what she's doing. Overall it is a wonderful experience and even though she's 45 minutes away she is my new dentist.
I've been coming here since the beginning of the 2018 and everything has been great. No long wait times, nice dental assistants, and the dr is awesome. Went on the 9th to get all wisdom teeth extracted and i laughed through out the whole thing lol. it's not as bad as you would think. 5/5 service!!!
Yesterday my 6 year old woke up with a swollen cheek and severe tooth pain. I was so scared for him. I did a Google search for emergency dentists in our area. None of them were open since it was a Sunday. They were all closed today for Labor Day as well. I remembered seeing many posts of praise in a local Facebook group for Dr. Chi Mba so I sent her a message inquiring if I should take him to an ER. She told me I could go ahead and bring him to her office that day!!! What an angel!!! She checked him over and wrote a script for much needed antibiotics. We're going back tomorrow for follow up and dental work. My husband and I will be giving her all of our business going forward. When she pulled up to the office and had her 4 children trailing behind her I just started to cry. Compassion like hers is so rare these days. I am incredibly grateful for her!!! Thank you, Dr. Chi!!!
Yesterday was the first time I’ve been to the dentist in almost 10 years. I had to get a tooth pulled ASAP yesterday. With no hesitation they told me to come in. I love this place already I will continue to go there. If anyone is reading this don’t wait to go. Get your things and go there
Very thorough and most of all very gentle. I absolutely hate going to the dentist...nothing but terrible experiences. Not with Dr Chi..I will be keeping my follow up with her. She is outstanding. Her staff is the incredible! Need a family dentist...Chi Family Dental is the place to go. Highly recommend!!!
I don't normally have great experiences at the dentist's office. My anxiety usually makes it almost unbearable, but I'm so happy that I gave Dr. Mba a try. The care and customer service provided to me by Dr. Mba and her staff was absolutely amazing. She took time to explain the care I needed in detail and they were also able to squeeze me in at the very last minute to take care of my dental issue. Not to mention the advanced technology she has available in her office is very impressive. I was beyond satisfied with my treatment and she has now become our family dentist. Thank you Dr. Mba!
I am extremely pleased with my experience at Chi Family Dental. I had an unpleasant experience with my former dental office and was looking for a more reliable office. From beginning to end my experience was stellar. Dr. MBA even found a cavity that the other dentist had missed during my cleaning. Compared to my previous dentist, her services are very reasonable. I highly recommend Dr. Mba and her staff. They are a great addition to the community!
I’m extremely happy with the dental work I received. I’m not a person that smiles very often but after my first visit I find myself smiling more and more! Subconsciously I wasn’t confident about my smile due to some minor complications. However, that has all changed now that everything has been fixed perfectly! I’ll definitely be a repeat customer and refer anyone who may be looking for a good dentist! By the way, I drove all the way from Katy to Missouri City to come to Chi Family Dental! That should tell you how good she is!! But don’t take my word for it. Go and see for yourself!
I love everything about this office. From the front desk being very welcoming to the cleanliness of the office. I came in with exetreme pain due to infection. Dr. Mba explained everything in detail of what was going on and what was the best and cheapest option for me. She wasn’t out to get my money and her main concern was getting me out of pain. I really enjoyed my time and I will forever be coming to her for all my dental needs.
Most amazing dentist ever. Dr. Chi is definitely God sent. She goes above and beyond to make sure that her patient is comfortable and well taken care of. Her staff are extremely friendly. I felt welcomed and greatly valued. Beautiful office too and state-of-the-art equipment. I'm definitely sticking with Dr. CHI.
I was in need of immediate help. My molar was broken and infected and needed to be pulled. I trusted the Dr would take care of me. The molar was INFECTED. WHAT THEY REFER TO AS A HOT TOOTH. This prevents local anesthesia from working properly. I should've been sent to an oral surgeon for that tooth. Instead she pulled it while I screamed in pain. She said "that's not pain, it's just pressure ". No ma'am it was PAIN. I HAVE NEVER HAD SUCH A TRAUMATIC EXPERIENCE WITH A DENTIST. My husband heard me screaming from the waiting room and came and stopped the procedure. I went to an oral surgeon and had the tooth pulled under general anesthesia. Never never going there again
I used to be extremely afraid of the dentist's office but the Dentist and her staff here helped me to overcome that fear! I had to get a wisdom tooth pulled and some cleaning, and I was really relaxed and in good spirits. She knows how to connect with patients and put you at ease. Definitely recommending and I will be returning!
I honestly held out on this review until I was completely finished with my procedure. First off let me say that Dr. Chi and her staff are the absolute best!!!!! Everyone and I do mean everyone, including her, are so down to earth and friendly. I first went to the office about a year ago for my regular cleaning. I recently cracked a filling and ended up going through some of the worst pain I’ve ever dealt with due to nerve of the tooth and infection. I ended up having to get a root canal/crown and I’m probably THE HARDEST PERSON to numb. After me being a bit impatient with the whole process and getting upset a few times, they still took care of me and I’m so thankful for them all today b/c I’m laying here with no pain and finally chewing on that tooth that I babied for so long and I’m PAIN FREE!!!! I really appreciate them all and I highly recommend going to see them. They’ll forever have me as their favorite patient as long as I’m here.
This dentist office deserves 20 stars!!!! By far the best! I've never felt so comfortable before. They kept me patient , relaxed and they gave me over the top hospitality. This dentist office is the most organized and all about the patient which is hard to find in a dentist. I recommend everyone to go give it a try! -Joeli Brantner
Prior to my appointment with Chi Family Dental, I had put off going to the dentist for several years. I knew it was only a matter of time before I had to bite the bullet -- pun intended. From the moment I walked in the door, I was given personal, professional attention that you don't get at many clinics. The receptionist greeted me with a smile, made sure I was comfortable, and before I knew it I was face to face with Dr. Mba. She was attentive to my concerns before providing her professional opinion, and carefully walked me through my options. I will be going back for another treatment soon, and they are willing to work with you on payment options. Did I mention they give you your personal tv with Netflix, Hulu and internet connection? Couldn't recommend these guys more!
I came in today with severe pain and fear. I had a deep cleaning and 2 extractions. I am 29 and haven't been to a dentist in 20ish years. Dr. Mba is really sweet and the other 2 ladies working with her are also very sweet and comforting. They helped me calm down and relax so they could do the job. Yes, I was scared and I even cried a little, but the staff here is really reassuring and helpful. I felt calm after a while and was able to walk out alive. The hygenist is very skilled at cleaning teeth, the other employee went over payment options that were very reasonable and most importantly, Dr. Mba is a very competent dentist. She knows her stuff, works fast and has a calming voice. If you are like me and petrified of dentist, come to this place, you will not be sorry. The facility is super clean and they have tons of state of the art equipment. I feel so much better today after the procedure and it is all thanks to Dr. Mba and the staff. You guys rock, thank you so much!
I went here 2 wks ago after having a horrible dental experience a month earlier. From the moment I called and spoke with Anna I was impressed. I felt at home and everyone in the office was extremely inviting and kind. Dr. Chi is very patient and thorough explaining everything so I could understand! She is also very personable and funny. So glad I found this office.
Dr. Mba was my dentist in Dallas while I was in college. I really enjoyed her sense of humor and how comfortable she made me feel, given that I hate dentists. Now that I have graduated and am working in Houston, it is convenient that I can take my family to a doctor I have an established relationship with.
This office is spacious, comfortable, and clean! Dr. Mba is professional and honest. I needed a cleaning, and she did a great job. She was also thorough in checking my teeth and informed me of the specific areas where I need to brush better. I’d recommend her to everyone who is looking for a dentist in the area!
I live inside of Sienna and have been looking for a good dentist for quite some time now. When it first opened I noticed the sign immediately, and decided to try it out. The office is stunning, and Dr. Mba and her staff are very friendly. It was painless, and I would definitely recommend this to anyone who is unsure of this practice.