Christopher Musa: Allstate Insurance

I am satisfied!!

just good

All my dealings with my local agent have been wonderful. I did make mistake of filing claim directly with ALLSTATE initially w/o my local agent. What a NIGHTMARE.....if not for the professionalism & customer focus of my agent I would have switched my insurance carrier. Chris & TEAM --- you all ROCK!

Insurance says we are in good hands and yet I have to do their job staying in contact with the adjuster and rental company let alone the auto body that is an all state auto body doesn’t let us know what’s going on poor service is how I feel in the claims / adjuster department also the agency doesn’t return calls

I'm extremely happy with my experience with Allstate and Christopher Musa's agency. I always feel taken care of, and it's affordable for me and my family. Thank you for being there for us.

Working with Jacob was a pleasure, but your Insurance rates are too high. I may not be able to renew in November.

I think I could probably get cheaper good quality insurance elsewhere if I worked on it, but I have never gotten better service. (We are in our late 60s, so that is a lot of years, locations, and companies!) Proactive info is super, thorough explanations of coverages/perils, and very responsive when I have a question; overall just great to deal with!

I had an accident somebody hit me and it took him forever to get my truck fixed and working with them I wasn't too happy with your claims department and also at a difficult time to get my insurance on my policy right because they did not give me a rental like I asked on my policy because they forgot to write it in my policy and that did not make no sense have a 2008 insured on a policy and not a 2010 on a policy that did not make no sense at all that's how professional they were and later on I had to go in to make sure I have that on my rentals on a 2010 and also update some of my policy if they did not go over with before I let that office I made sure I was insured and everything I wanted

I’ve only been doing business with Allstate for 4 months now, but I can say it has been a positive experience! The agents responsive and helpful. Thanks, Janis Kloster

I have never had a problem with these guys, they help the customer and that's important to me.

Happiest of birthdays to all of our customers born in September! From your favorite Allstate agency, we are wishing you a fun-filled year ahead.

Chris Musa is awesome. He is honest, patient, and serves his clients with integrity. He's taken great care of my family and helped me plan for my families and my own future.

I have interacted with the agent and 3 different employees and find that each has been sincere and helpful. When I call or e-mail, I truly get service right away.

Awesome so far

Fine. You got me a better rate than my previous insurance fo and more services.

They did a very good job on covering our roof on our house during the hailstorm no problem easy process thank you

I had two roofers inspect my roof both found damage some one from all state came down and said no damage hail damage shingles blown off and no damage that's I to say thanks

Awesome! Koren was super fast, responsive and on it quick after I spoke with her.

Great

great communication, Koren adressed my concerns and made it stress free switch, I was in the middle of refinancing and wasn't sure about switching companies until after the closing, thank you Koren for all your help

The agent before Chris was completely no good. Would not return phone calls and never gave you straight answers. Chris on the other hand is WAY BETTER and he quite helpful. I like Chris a lot more and he seems to care about his clients.

It’s ok

Very accommodating. I have no negative feedback. Thanks.

They gave me lots of information and helped me get the best deal for our home and car insurance.

My wife deals with this stuff

Very good

In all reality I pay a good price. Once I had everything set up I haven't had to worry about my insurance. I am thankful about my reminders and updates without feeling overwhelmed.

Chris is awesome and very informative. He keeps us updated at all times

BEST Ever! I have never experienced better service in four states over 50 years of insurance needs. Jacob is the best agent I have ever had the genuine pleasure of interacting with. Jake EXPERTLY explained every detail, amazed me throughout the process, gave fair and honest advice when asked, and then allowed me to make very informed choices for my particular needs. I live in Fort Collins, Colorado and was hesitant initially to utilize the Chris MUSA Allstate Agency due to location, however, I have never been more completely satisfied with the fabulous follow through of the Musa team. Thank you so very much for making the process so easy for us. Will Sutton

Chris and the staff were extremely helpful and such a pleasure to work with. I am so happy that we changed over to Allstate!

The renewal forms are well organized and easy to compare with the previous month to fully understand any changes. Every time that I have needed to call with a question, no matter who answered the phone, they were able to help me without issue.

We have been with Allstate for over 30 years and we have been very pleased with the services.

This insurance company is really good where I was late on my payment and they won't cancelled my Policy

your team has been wonderful to me. They have helped to get everything in the Correct place as far as all my ins. needs. thank you ed endres

I have had nothing but positive experiences with everyone in Chris' office. I have referred two different people to his office over the course of the last 9 months. Not sure if they became customers too, but I will keep referring.

I’ve not had a claim yet.

Quick responses. Friendly service. Good product.

We have always been treated as valuable customers and the employees always go out of their way to help with any problems.

Saved money!

Friendly and intelligent service. ...i will definitely be staying with them for a long time!

The price was a little high for us but we haven't had an issue with anyone and the representatives that we speak to are always nice and respectful.

I feel like the rates go up instead of staying the same so it would be better if the rates wouldn't change !

Great service, friendly knowledgeable associates.

Good no problems

Amazing service and very knowledgeable. Thanks for being there when I need you.

Very comfortable experience and gave us everything we need to make a decision. Best insurance experience that I’ve ever had!

A very nice experience working with Jake. No pressure or sales tactics.

Ice received clear and concise answers to all of my questions and felt as though I had a full understanding of the things I needed to know. Chris and his team were great to review mine policy and make mention of any items which I might want to add or remove, without seeming pushy in anyway.

The service is very open and honest, thanks for working with me.

Very happy with the help I received on my auto accident.

Everyone that has helped us so far has been amazing. They have been very knowledgeable and caring. I'm very happy we chose our agency.

These guys handle customer accounts with the utmost consideration and care. I would highly recommend them to anyone looking for quality insurance with excellent customer service.

everything was explained as expected questions where always answered

My homeowner insurance was cancelled by mistake I assumed because of someone in Allstate did it. Had no clear explanation why or who did it. It's all ok now.

Chris Musa and his team are a breath of fresh air in the insurance world. After horrible experiences with other "professionals" I was fortunate enough to run into Chris. He has helped me tremendously and kept me in my "comfort zone" throughout the entire process. I would recommend him to my own grandmother with zero hesitation.

Everything has been great and if I ever have questions their staff or someone is willing to help you .

Moved from PA and you guys made this transition so smooth, even contacting my old agent. Thank you !

You guys made my transition so smooth. Thx!!!

Christopher has been very prompt on getting back to me if I have any questions.

Excellent customer service. They knew exactly what coverage I needed and quickly responded to my questions.

I like the way you presented the policies we have with you. Your assistant, Jacob Frietag, was very ********** in showing us the product and tried to give us every advantage of saving money on the policies. So far we are pleased with your service. Dee Streit

Awesome agency! Everyone is nice and knowledgeable

If this is referring to a car accident I was in February 2016, I am happy with the ultimate outcome. Although at firs the teceptionish who initially talked with me about receiving Medpay didn't know what that was and I had to have the doctors billing specialist call her to explain that my rates shouldn't go up while using it. Since your stepping into the office things seem to be going smoothly for us a fad our insurance needs with Allstate. Thank you.

This agency is the best! I know nothing about insurance and the agent, Jacob, explained everything in terms I could understand. This process was fast, painless, and Jacob made sure I was getting the best coverage and price possible. All of the agents were friendly and made what is normally a stressful process stress free. 10/10 recommend for all of your insurance needs.

Chris was able to provide us the auto, homeowners and life insurance coverage that made sense for us. We had many unique situations that he was able to guide us through and was always there for our many questions. Chris’s insurance knowledge and his ability to explain it to us in down-to-earth terms is what set him apart from the agents that we’ve dealt with in the past. We would highly recommend Chris and his team for your insurance needs.

Sucked.

Chris Musa is very professional and friendly and knowledgeable.

very satisfying!

The experience has been great so far. While shopping around for home insurance Chris reached out to me. I know have home insurance as well as auto insurance for both my wife and I. More than likely a life insurance policy will be following soon. It's nice to have a personable agent who you can speak to directly! Those two things go along ways!

I have been with Allstate since 1986. In the last year I have been very dissatisfied. For one, no one responds to my phone calls. I have asked several times about why my rates have gone up. Additionally the receptionist at Allstate was very authoritative. I do not need that kind of service. So in all, I feel that ever since my last Allstate agent retired, Allstate has not been the same for me. This also includes my family. My daughter switched over to Geico. My son also has left Allstate.

Regarding the collision repair claim that I had in December 2016, the Allstate claims people were efficient and responsive.

Excellent service and advice.

excellent service

Service started with internet response to a request for quote. Service from your office is great and the rates are okay. The info coming direct from Allstate and the invoices are confusing. Example is that I have direct payment from my credit card, but the Allstate invoice does not say that. I have it under control not, so no help required.

Very good service

AGENT IS NEW SERVICE IS STILL HIGH QUALITY

They're an incredibly personable agency and seem to know exactly what they're talking about! There has not been a time that I go in and the agent it not there. Even when he's not available, if he's on the phone for example, the rest of the team is ready and willing to help! Would 10 out of 10 definitely recommend this agency.

Very friendly and so excited about Saturday hours!

Christopher Must is not my servicing agent. Get it right!

The agent and his staff are very friendly and thorough. They did an excellent job educating me and explaining exactly what my policy covers.