Frank L Simola, Jr Insurance Agent

Awesome agent! Definitely recommend!

Asked for a policy review and they said they would get back to me within a few days. Mind you that I am a customer for over 20 years. Two weeks went by nothing........ Placed a call and there was... more

Frank is simply fantastic at explaining financial stuff well and clearly. He has guided my wife and I, and my mother in law for years with outstanding results

Very responsive. Always willing to help.

Always have been helpful and professional.

Frank Simola is very thorough in addressing my needs and concerns.

very prompt, friendly, responsive, knowledgeable

Not pleased with Allstate

I'd met Frank L. Simola, Jr. some twenty-five years ago but it was not until last year that I became an Allstate policyholder. I received a substantial increase in homeowners coverage from my then current carrier and decided to call on Frank, with whom I'd not spoken in about ten years, to see if he might be able to reduce my insurance expense. Allstate did offer coverage at a substantial savings. Some months later I needed servicing on a life insurance policy taken out in 1968 (yes, 50 years ago), and though Frank did not stand to earn any significant compensation, he went out of his way to be of service to me. I would encourage others not to seek out Frank for Allstate coverage, but because he is a hard working and trust worthy individual who'll go the extra mile to be of service.

Very friendly and cooperative - great doing business with Frank's team!

Extremely helpful and informative.

Fabulous

Very good experience with the agency. Good Pricing, Pleasant people.

Frank, we just paid over $2100 for insurance that used to cost $800 and I open my computer to read this: “Laura Ingraham’s comments about David Hogg were inconsistent with our values,” the memo read. “Allstate believes in youth empowerment and last year helped 5 million youth find their voices and take action to make the world better. We have not advertised on ‘The Ingraham Angle’ sinceWednesday. We hope our youth can help us find a path to a less divisive future. Boycotts wotrk both ways! Joe and Jayme Morgan

Your cost is more then most other insurance companies. .

Good, very friendly and helpful.

Except for the fact that you keep sending me surveys, i think you are great.

When my suv was smashed while sitting parked as a result of a hit and run, Allstate was right there to guide me through submitting claim step By step and nnade everything easy

Very good!!

Frank is awesome. He is very customer focused and is always there to help.

Completely satisfied.

Everything went very well and I was pleased at every step of the process.

They're really good.

Good service.

Ben was very knowledgeable and helpful. He had my new insurance card to me via email within minutes.

The representative was friendly. He did follow up with us after we purchased the policy.

Quick easy service

very very helpful

I feel better about it since I'm getting notices about payments now. I was a little annoyed when my car salesman had to call multiple times to get documents on my new car.

I AM STILL CONFUSED ABOUT MY COVERAGE

Very accommodating. Very nice.

All my experiences have been great! Everyone has been accommodating when I've needed them.

Helpful.

My contacts with your agency have always been productive and met with a professional yet personal manner.

insurance prices should be lower Gerald schultz

Good experience.

all went very well you saved us a lot of money per year thank you

Convient location. Generally rapid response when needed.

You guys are the best

I had an issue with a windshield claim. I got nothing but a hard time. I then tried contacting your office. The person from your office told me to call it in. THAT WAS THE PROBLEM. When I tried to call it in I got overwhelmingly ****** people who said that they can't payout an invoice only a receipt. Dispite years of the very same service and same invoicing I got nowhere. A person from your offic just droppped the matter alltogehter.

I like the fact that mostly everything is communicated through email and the computer. However, if I do need to speak to someone the office is only a call away and has always been there to help me if needed. There is no pressure to buy other insurance but they do ask via: email, mailings, and over the phone when I call. So I would say the office I deal with does a really good job for me. Thank you.

Always a good, fast experience at the office. Whoever answers the phone is willing to help, answer questions or get me info I'm looking for.

Very easy to work with.

Very Happy good service and pricing.

Allstate canceled my insurance while I was on an extended stay in a VA hospital. When I went to reinstate the policy I had to take a substantial premium increase! My parents and I have been with Allstate for over 50 years. When I turned 16 and learned to drive I had Allstate. When I was in the Army I went with USAA as Allstate did not cover overseas. When I came home I dropped USAA and went right back to Allstate. You would think "the good hands" people would cut a disabled veteran some slack?

Every time I call everyone I speak to is very helpful and kind. Thank you for always making it easy no matter what I need done.

very good.

Awesome.

You were super helpful to me in getting everything straightened out following my husband's *****, and even getting me lower rates on both my car and homeowner's insurance.

It went well

We appreciated the personal assistance of Kim, Liz and Mike. When we asked questions they were always eager to assist us by providing the answers. Very friendly group!

I felt we were given the best deal possible.

Always professional, responsive, knowledgeable, and eager to advise in all aspects whether it be auto or home insurance. Very reliable and I can depend on their immediate attention whenever I have to contact them.

Always friendly and helpful!

Communications with your office are very friendly. Advice and information is frequently offered and any claims have been given prompt attention and settled promptly.

So far so good. I'm generally happy with Frank and Allstate.

This is a great office to deal with for my home and auto insurance. I get help instantly if i need it and call. Everyone who works there is very professional and courteous.

The associates from Allstate seemed organized and prompt in general. They made it easy for me to file my claim. However, the inspections held up the repairs. I ended up going over my 30-day rental limit. Luckily, the repair shop was able to supply a loaner at no cost to me.

This is a great agency to work with.

Make sure you hold on to Liz! She is the best.

Mike Smalla has been my agent since I started with Allstate approximately 2.5 years ago and he has been fantastic. It's comforting to feel as if I can email a friend any of my insurance questions and he always responds quickly with an answer. I've had a great experience with Allstate, but primarily because of Mike.

very satisfied with the service being received - glad I switched!

So far so good, have only been with you for less than year.

I have been very happy with my home insurance so I decided to go with car insurance from Allstate also.

1)My insurance card showed a wrong VIN#, I called your office and was able to get it fixed right away which I was very happy, but the correct one never came in the mail. 2)I have been with your company since the beginning of this year. Many times my questions have been answered promptly. Thanks to Mike Smalla. 3)Your reward to good driver was mentioned to me at first. It would be good to have follow up information or notification if the reward is applied.

I didn't have much interaction.

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Highest quality service from a first rate professional staff.

Both auto and homeowners premiums have been increased significantly with no explanation at all. I have never put in a claim since I have been with Allstate. Not fair.

In the few times I have called I have asked about why the premiums go up and do not get an answer. I have been with Allstate for 15 and is not happy. Looking to go elsewhere

I am happy with the quality of services, of the people I had contact with, of the clarity of their advice, their friendliness and professionalism. I would recommend Allstate to my friends and colleagues and anybody else if or when such situation arises.

All of you have been wonderful!!! Thank you for your service!!!

I'm very pleased with my Allstate experience.

Great service.

I was extremely happy with everyone at Allstate, that had anything to do with my recent accident claim. Associates were friendly and helpful.

Friendly response is the biggest thing.

Office is extremely helpful! Always ready to answer questions and help their clients!

We have not had any problems.

honor to have allstate

Always there for me