Your employee Teresa Collins went above and beyond for me when I was trying to figure out my auto claim. I was getting nowhere with the claim managers and Teresa intervened for me. I do not think I would still have insurance with your agency if it wasn't for Teresa's help. I came directly to your office to get help and she was the one who followed through for me. Thank you to Teresa. She deserves a raise! Amy Requa
I can’t say enough good things about Pat Cassidy at Allstate!!! He is such a genuine, nice person, who actually cares!!! I was in an accident and I felt like I called him a million times and he never seemed bothered or annoyed! He would always call me back right away and was so helpful!! I never right reviews but I just felt like I had to say thank you!!!
The Cassidy team of Allstate Insurance provides exemplary customer service. They are always available to answer questions and advise on our changing insurance needs. When our daughter had a car accident Theresa was first and foremost concerned for her safety. That's something that really influences our continued patronage of Cassidy Allstate, despite living 40 miles away. Margaret has always been able to help with problems, no matter how small. St Cassidy every customer iknows that they are valued. Theirs is an excellent business model.
Very pleased with AGENCY contact and treatment every time we need to speak with The Cassidy Agency. Family members who have called on behalf of insured have remarked that their personal interaction seemed extraordinarily friendly and informational. In closing, AGENCY contact has always been consistantly superb. They feel like true friends.
Couldn't be more pleased. We had $9000 damage to our house from the first nor'easter. The quickness and efficiency in which Allstate handled our claim made a strenuous period easy to endure. The settlement was more than adequate. Allstate obviously put our satisfaction above trying to save every dollar possible.
“ My daughter had referred me, so it is a family affair for us. I really appreciate the very special care that has been provided to me by Patrick. He made sure that I understood what options my policy provided and recommended certain ones that I should add. I will definitely refer Allstate to all my friends and family. ”
My daughter had referred me, so it is a family affair for us. I really appreciate the very special care that has been provided to me by Patrick. He made sure that I understood what options my policy provided and recommended certain ones that I should add. I will definitely refer Allstate to all my friends and family.
Three times I have ask for help for a problem at our house over the years and 3 times the agent said--- can't help you. One time he said it probably was neighbor kids that caused our problem and Allstate doesn't cover that--this was about 10 years ago. You hike up your prices every 6 months and unless you remember to buy certain parts of a policy--that's not covered. I am seriously thinking of changing companies.
Our experience with the Cassidy agency has been a very positive one. The agents are very friendly, helpful, knowledgeable and courteous. Any questions we have are always answered, in a way we can understand, and anything we need is taken care of. Could not ask for a better company or agent. Patrick Cassidy is the best!!