We were VERY happy with Rudy and Gold Star Plumbing. I did something very stupid and poured bird seed down our garbage disposal and clogged up our lines. We tried to fix it ourselves with our 20 foot auger/snake, but it was further than that. We called Rudy on Sunday night and he promised to be there Monday morning between 7:30 and 8:00 a.m. They were there at 7:45! They had to leave and go buy a special attachment for their auger / snake because apparently I REALLY clogged it up good! Anyway - they fixed it and charged us the exact amount they quoted us, which was extremely reasonable. Thank you so much!!!!
Very happy with Rudy! We had a leak in our sprinkler water line that was shooting all over the driveway and making the lawn muddy. It was about 5 p.m. and Rudy came out right away and was very pleasant, and knowledgeable. He has 40 years of experience and serves the Oak Forest/Garden Oaks area. He dug a hole, repaired the line and waited to ensure the repair was dry and then buried it again. The whole job took about two hours. I have no idea what is good pricing for plumbing, but he charged us $37.50 for the service call, and $230 for the repair and there is a free 90 day warranty. Overall I am very happy and would recommend him to friends in the area. :)
There was a problem with the sink in my bathroom, I called Gold Star Plumbing and for my surprise the plumber came in a really short time, he checked everything and somehow fixed the problem just for half an hour. I was really surprised because he offered me to check the other sinks in my home for free as well. Definitely would recommend Gold Star Plumbing to friends and family!
This company is a real class act. I called them this evening without having any background on the company. They came within 1 HOUR and had the broken pipe fixed within the hour. Wonderful. Not to mention that their price is reasonable, and they are just flat out honest. The best part is that my elderly mom doesn`t have to go without running water tonight.
Do not use this company! – I spoke with someone from the company on Sunday night, explaining that I had 3 upstairs sinks that were tied into the A/C unit that were clogged. He gave me a quote of $137 to clear the sinks. I made the appointment for Monday afternoon. My wife was home as I had to work. Once there, the guy said we had to pay extra because of the additional sink. I spoke with him over the phone and said no, I went over everything the night before, stating I had told him about both bathrooms and the A/C. He said he wouldn't charge me that price for 3 sinks, but that since he was there he would do the job. My wife stated he was using profanity when talking to his partner, that I never mentioned the 3 sinks. If I'm talking to a plumber about my problem, why wouldn't I mention all the problems? My wife stated that they got the carpets wet, were rude and unprofessional as well. When they went into the attic to check the A/C lines, instead of moving stuff around they just pushed everything out of the way. The guys also turned off some switch that made the A/C unable to turn on. Luckily my wife located the switch and turned it back on. Bottom line, the guys that showed up had earrings and had tattoos. They were rude to my wife and to me over the phone. They made a mess, getting the carpet wet and just pushing stuff int he attic out of the way. When the left the A/C didn't work, my wife had to figure out the problem. This is a company that I would never use again nor recommend to anyone. With so many local plumbers around, why pay someone to be unprofessional and rude to come into your home. Stay away!
Used them 3 times. Great job – Have called them out 3 times. 1 time was for a simple examination. Once to install tankless heating in a VERY cramped space & finally a leak under the slab...Huge labor job. Very reasonable with pricing. Quick to respond. The leak under the house required digging underneath the slab. They worked for 10 days straight! Incl. 2 Sundays. I would highly recommend them.