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Good Brakes Automotive

  (26) Reviews
 
Carolyn Rodgers
By Carolyn Rodgers
12/2/2016

We have been using Good Brakes for several years, and have been very pleased. Mike really cares about the relationship he has with his customers, and it shows in his work. We have always found him to be honest, and his prices to be fair. If you give Mike's shop a try, we think you'll be pleased too.

 
Mike W.
By Mike W.
9/8/2015

Absolutely fantastic automotive shop!! When I was referred here, I told my friend that all I was looking for was a shop that was honest and fair. The owner, Mike, is honest, fair, with very reasonable rates. He will tell you those items that need repair and those that may potentially "wait" for repair. He doesn't get you in there and talk a bunch of gobblygook that can't be understood - he explains the solution, as well as all of your options, recommends a course of action, but ultimately lets you decide the repairs to be done (based upon age of car, your budget, etc.). I really like this and it is refreshing for the automotive repair industry. He is one of the good guys!!

 
Todd Scachitti
By Todd Scachitti
6/17/2015

Let me start off by saying that sadly, only ONE POOR Review is showing up but should you investigate deeper you'll discover that Mike (owner or Good Brakes) has a very satisfactory rating! Ok, now onto my experience: I have a 1996 Chevy S10 with a 4.3 V6. Front drivers side tire fell off and I had the truck towed to Good Brakes (Never been there before) I called Mike informing him that my truck was going be dropped off and that I would be starting a new job the next morning and really needed the vehicle by end of day. Mike called me immediately and quoted me $750 for ball joints (Both sides upper/lower) The truck was finished on time and off I drove, but Mike warned that there was a serious problem is unresolved. Well, I brought the truck back to Mike yesterday. Told him felt like the drive shaft or CV Joints were bad. The Constant Velocity Joint, had to be replaced and balanced along with bushing. The quote was $850 again the truck was finish quickly. While I do not wish to put anymore money into this vehicle, it is finally dependable and reliable. Mike is honest and fair. If you have an issue with him or his service, perhaps you should ask more questions as Mike has always gone out of his way to answer all concerns I have.

 
Daniel Gherghita
By Daniel Gherghita
6/7/2015

Mike I'm very pleased you sanded up and spoke in my behalf at the Emission Test on Deer Valley. Probably with more people like you they won't reject the car so absurdly. I went to the Scottsdale location and they passed me instantly

 
Joe H
By Joe H
6/4/2015

Really upset with Mike and how he handled an issue I have with his service. I paid him to help me and he came up short...his response "I'm sorry you feel that way". If you want high quality auto care and good customer service avoid Good Brakes.

 
JOHNDIAS13
By JOHNDIAS13
3/31/2015

Outstanding customer service! Knowledge and quality second to none. Would absolutely recommend!

 
Allen R.
By Allen R.
3/13/2015

I have a 2001 Crown Victoria that runs on Natural Gas. Ford stopped making this car in 2004 so I've been trying to keep it running. Right when the warranty ran out the car developed a hesitation at low speeds. I've literally spent thousands of dollars over the last three years and 45,000 miles trying to get it fixed. I tried several Ford dealers, several private mechanics, and I even had the motor rebuilt on the recommendation that it had low compression. The problem persisted. I gave Mike at Good Brakes a chance. His first attempt did not do the trick but he did hours of work and spent many hours at no charge trying to find the issue. He did finally find the problem and it runs beautiful now. I only which I had taken the car to him three years ago. He is an honest, good diagnostic mechanic, and his prices were better than any of the other shops. I would highly recommend Good Brakes if you have a problem child like mine.

 
K S.
By K S.
12/29/2014

Just found out today 9/1 from a mechanic working on my emissions problem, that Mike not only disconnected my cruise control and never reattached it, BUT NEVER TOLD ME IT WAS DETACHED. This happens when an intake is repaired, the lines have to be detached and put back when done. Nobody else has touched my engine or intake and I personally watched this mechanic do the emissions work on my car. (Photo has been uploaded to yelp for all to see, along with the redo brake flush I had to have done, which the photo was mysteriously deleted when posted the first time.)

 
bobwestmin
By bobwestmin
12/29/2014

had my car service there shop is clean mike was honest with me ... found additional problem took longer then we though but i guess things happen . i would go back

 
debdugganaz
By debdugganaz
9/22/2014

Went to Good brakes automotive mike was there to help, i was happy, i am a women and i was treated real nice, he explained everything, and even asked if i wanted he can call someone i knew with more auto experience to explain the repairs to them so i would feel comfortable I REALLY LIKE THAT thank you mike i am customer for life

 
Debbie Duggan
By Debbie Duggan
9/22/2014

Mike was great. He did the job fast, accurate, precise. Look no further if you are in need of an honest mechanic, knows his stuff, keeps you informed and his rates are very reasonable. Mike will not do work you don't need. There is no pressure, just an honest evaluation from a competent professional. Thank you Mike. My car is running great. I will recommend Good Brakes Auto to all of my friends and family Debra Duggan

 
cmrdgrs
By cmrdgrs
9/4/2014

I was looking for an alternative to using the dealer for all my service. I didn't mind using the dealer, but it seems like their prices have started to get ridiculously expensive. I'd been to several places around town and after doing some online searches I came across Good Brakes Automotive. I decided to call and compare prices to those I had already gathered. I found Mike to be helpful, informative and he seemed straight up and honest. I decided to have Good Brakes do one of my major recommended services and could not have been happier. Their prices were better than all my other quotes and they were using more expensive parts to boot! If you are looking for a solid auto repair shop that you can trust, and also has good prices, look no further, you just found it :-)

 
anonymous
By anonymous
8/19/2014

first time at Gb Auto was recommended by friend dale he was right i got my a/c fixed on my 2009 impala mike did great job . now for my wife's truck this also needs a/c work. thank you mike

 
bobwestmin
By bobwestmin
2/18/2014

Good Brakes Auto worked on My Truck, that was in not so good shape. they got it threw emissions . thank you Linda. H

 
JerryLexus
By JerryLexus
6/28/2013

Went to GB after having problem with my car an few mechanics could not figure outWhat was wrong. Mike had car for few days and did not give up but he found the problem Fixed it an even test drove car for next two days to make sure there were no other issuesI'm happy an will now tell all my friends, thank you to a top quality never give up kinda placeJerry 96 Lexus

 
anonymous
By anonymous
8/21/2012

I drove by and there were a few auto repair stores close by by chance I stopped in to talk with two shops what made me get work done at Good Brakes Auto was the work was being done by mike the owner I felt this is a great operatunity because the owner usually takes pride in his business and that was what I found , great shop YOU WILL ALSO BE IMPRESSED we been there few times now and referred my friends they are all happy- thank you mike for keeping it real

 
Anonymous
By Anonymous
11/21/2011

Thank You For helping us . We are A family of 4 and have 3 cars all of them mike has worked on and we are happy with the service . we will be back

 
anonymous
By anonymous
9/22/2011

went to auto zone after spending all my cash . they sent me to good brakes . mike put my car on machine found oxygen sensor was the problem . i install one because auto zone said it was bad but it was the wrong side . mike fixed it and i passed . thats some crazy shift ..but thanks mike

 
Guest78002
By Guest78002
6/3/2011

Good Brakes ! Did What They Said ...i had my brakes and emissions done there . i am impressed. Honest , and very very clean shop. thanks mike Carol, Branden

 
Guest29838
By Guest29838
5/6/2011

Good Brakes has be my auto shop for years. and they still keep me amazed at there quality , honest friendly fair prices all the time. Laura S

 
Guest43535
By Guest43535
5/6/2011

Thank you for the good service . I was surprised that automotive shops still care, now I see I found a shop that I can trust. thank you mike I will tell all my friends

 
Guest77803
By Guest77803
5/3/2011

Thank you Good Brakes. My car is perfect. I will recommend you to all my friends and family. You are one of the only shops where you get to work with the owner.

 
Guest58561
By Guest58561
4/24/2011

they did me right ! im happy i will be back thanx mike ...... steve b

 
dluthey
By dluthey
3/30/2011

took my truck to good brakes for brake job. the did work they are friendly honest and no squeaks from my brakes . im happy.... laura B

 
phxone11
By phxone11
3/30/2011

i will return for all my auto services

 
Having car fixed again!
By Having car fixed again!
7/5/2010

Pure and simple... He is a theif! You are better off throwing your money away as you are going to have to do the same repairs at least twice!

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