Harold Lorber: Allstate Insurance

Harold really cares, you can always count on him!

right on

Yesenia found us another home owners policy thru Northern Light (Burns & Wilcox) when our provider (Merced)went bankrupt due to being under funded and the disastrous wild fires in Northern Calif. Even tho it is much higher than the old policy, we are glad to have coverage. Thank you.

Good service

this latest experience was great. Mr Lorber answered my questions regarding CEA in a timely and professional manner.

Easy and effective.

Harold and his team have been consistently available and responsive over the many years of service.

Always a pleasure to speak with Harold if I have a question or issue.

I’ve always had a positive experience with your company and if I had questions or needed anything your office staff are awesome

Very happy with my experiences.

Always reliable and helpful. Thank you!

I got great advice and recommendations. I felt that me problems were addressed and that I got what I needed.

I felt really good with my experience.

Yasinia and Liliana are very helpful when I call with questions and need for quotes

Excellent service, except for the account login which has never worked for me

Great. Easy. Nice helpful people

Great service

They were very friendly and were able to answer my question quickly.

Like always, very good

My bill keeps going up. When I tried calling they said there was nothing im they could do to help reduce my monthly pay. Currently comparing prices with other companies.

Always great service. Response time to insurance claims are excellent. Mattie

Amazing

Your team has been helpful and professional when I requested information or assistance.

The staff at Harold Lorber's Allstate office always goes the extra mile when we have questions. Always friendly and personable. We would highly rececommend Allstate and this office. Great group!!

Professional and friendly staff. Liliana assisted and met our insurance needs. She is genuine, helpful and answered our questions in a timely manner. You really are in good hands at this Allstate office!

You jacked my auto insurance rate beyond reason when I got a few speeding tickets. Having to record the mileage of my vehicles every year is a headache.

I'v been trying to get the specific bill onto my existing account. Still not done. Do we really need to have 2 different accounts to pay the Allstate bills?

Please remove this name from your email list John is deceased!

I have always had enjoyable experiences dealing witb your staff.

Very satisfied although I’ve never had a major claim.

Good job!

Its frustrating as there doesn't seem to be anyone at the office when I call. I tried calling last week and no one answered the phone so I had to call the 1800 number. It would be nice if someone was at the office and answered the phone when I called.

Excellent.

The Best of the Best! Harold's Agency has the most Service type employees. Everyone in the office is ready to give their personal attention to their Clients 24/7.

Harold Lorber and his office have been a great professional insurance team for me for 25 years, for Allstate home, auto, and umbrella policies. He also provided short- and long-term renters insurance for periods between home sale and home purchase. I recently purchased a 1900 Victorian, which requires a specialty homeowners policy that Harold obtained to protect my vintage historical home. He provided exceptional support when a pipe burst beneath the slab foundation in the kitchen years ago. He has represented me as my personal agent when there were issues with the provider insurance companies. Harold can address any insurance question or issue, and his staff are knowledgeable and well trained to provide rapid response with effective and efficient service.

Allstate in general and Harold Lorber's office in particular, have provided excellent service. We have had very little actual need, but his office has provided needed advice on insurance that is appropriate for us.

Dear Harold, I had an accident last year. It was so frustrating dealing with the central claims department.I have been with you for years. To my memory, I never filed a claim. The Service improved when you got personally involved. I am grateful. Thank you, Rev. Bob Mendonca

Helpful and honest presentation of options.

It's ok.

Harold has been fantastic for over 20 years!!!

So far good and you guys are awesome. Keep it up!

We are always very pleased with our experience with the Lorber agency and have referred family members and friends to him.

Claim filed against John Hessel remains unsettled. I have received NO feedback for several months and the office person was totally unhelpful asking for policy#etc. Aileen Hessel

Harold and his staff always respond promptly and courteously to all my insurance questions and needs.

Always responsive and fair. No pressure or over-selling. Mr. Lorber (Harold) a pleasure to work with!

Fantastic. I have already recommended you to several peeps!

very courteous and helpful all the time

I dont interact too much. I have had issues in the past with your office getting past changes of address wrong again and again. Now I am getting some paperwork in the mail eventhough my profile has specified paperless. This is very important as we live oversees sometimes. Otherwise, the staff is always nice and friendly. I haven't had to call on you except once. I lost a valuable sentimental bracelet, but it wasn't covered. Wish I had known what I could have done to get coverage.

This Allstate Agency is the most Focused and friendly group. They just know how to take care of clients in a very positive manner.

Harold has been my agent for almost 30 years. He's the best.

I dealt almost exclusively with Ms. Lynn St. Germaine, who was the epitome of professionalism--knowledgeable, efficient, and kind. In my distraught state (stolen car), it helped to hear a calm and reassuring voice on the other end of the line. Thank you. My initial call to Harold Lorber's office was also handled efficiently and sensitively.

We've trusted Harold with our home and auto insurance for over 30 years. He's always given us great advice and found the most cost-effective options for our needs. We really appreciate all he has done for us.

We've trusted Harold to take care of our home and auto insurance policies for over 30 years. He has always found the most cost-effective options for our needs and is pleasant and professional to deal with.

It's been generally good. I've been a customer for many years.

Great. You are always helpful when I have questions and/or concerns.

Phone response has always been prompt and helpful. I received a lot of separate paper mailings for the different parts of my umbrella coverage.

Okay, fortunately I have not had to contact Allstate for any issues.

Everyone is always great

Very responsive and helpful.

Very friendly and helpful.

Good job, Thank You!

To all the moms in our community, today is about you! Our agency is wishing you a wonderful and relaxing Mother’s Day with your loved ones!

If you want to cut a tree branch greater than 4 inches in diameter, it may be safer to leave it to a professional!

Happy birthday to all of our wonderful friends born in May! From all of us at our agency, we are wishing you a great year ahead!

Nothing feels better than going home—to your first place. Keep your new place safe with condo insurance. Give me a call to get started!

Harold is awesome as is all of the staff at the Palo Alto office.

Agency as been excellent.

Hasta el momento afortunadamente no he necesitado de usar mi seguro, porque es ahí cuando uno realmente puede evaluar el servicio. Pero las pocas ocaciones ya he llamado para consultar algo al respecto de mi póliza, la experiencia fue muy buena.

I have had Harold Lorber as my insurance agent for years. Very happy with him and his whole office.

I waited a full week for your appraiser to confirm the body **** price. I then had to pay $700 ($100/day) of storage fees & this was NOT covered by Allstate. Shame on you & Shane on your appraisers & shame on Allstate.

Always helpful. You go the extra mile. Thank you!

Excellent experience.

Thank you for being very courteous in responding to our needs. Excellent service you have always provided.

friendly and responsive

had a very pleasant low pressure conversation where we discussed our concerns, options and features. time well spent.

We have followed Liliana as our insurance agent from different companies and we have been really happy when she moved to Allstate. Harold's entire staff have been awesome even when Liliana is unavailable. We have multiple policies with them and they even call us with updates when rates can be lowered, adjusted, or when they change. We recently sold our car and got a new one and Liliana made the process super easy. One email and done!

Great

My experience was good. I am still using Allstate for my motorcycle insurance.

Whenever I call, I get the information I need.

Harold recently researched our recent 2015-17 homeowners insurance rates for us (we had forgotten that the cost was reduced and why - excellent agent for many years