HomePro Handyman Services

BE WARY. Homebase Services uses other companies/entities images, phrases and licenses to promote this business. NOT a trustworthy practice.

Extremely rude and unprofessional do not use

I called for a simple bathroom tile repair that turned out to be a sign of a much bigger problem. They were able to assess the problem and suggest a solution within a few hours of my call. Diego was knowledgeable and helpful every step of the process and provided good advice in order to fix the problem so it won’t come back in the future. I will definitely be calling them for my next project.

Will be using services again. Great job

Diego’s was excellent, courteous, and completed the jobs above my expectations. Will definitely request him again!

Appears to be a different location. But the same logo. Saw this shared online. Has your organization addressed this abuse?

Diego was very kind and a hard worker! He put my very complicated bed together and the results are amazing!

Edil was amazing quick response in a emergency situation. HomePro Handyman is one of the best around.

I called for someone to come assess the damages to the do for an estimate, and he was impatient, not allowing me to finish my sentence. Then, commenting if we aren’t doing the work, we aren’t coming for free. I would have given them my business, but I’m not comfortable explaining the damages. I don’t know if if I need a new door or if it can be fixed. Either way, I wouldn’t give them anything.

Chris and his crews can do anything!!!

Poor communication, did not receive an invoice until 60 days after repair was made. Quality of work seems okay, but customer service lacking. Did not explain a "misc material" charge on invoice.

The representative on the phone (possibly Chris) was condescending and continually boasting about their ratings and how great there system is. Hourly pricing might be a decent way to go about a project but I would like to know a loose time frame to have an idea of how much we could be spending. I'm needing to install double doors from a single door, repair the water damaged wood floors around it, and hang 3 pendant lights where there is only one light over our island. I asked, "Would it be like 5 or 30+ hours to install the doors? What if I sent pictures, will that help describe the projects?" I feel like these are very reasonable questions to ask as I just wanted a ROUGH estimate to tell my husband. Generally, we'd like to know if we are in for $1,000 or $10,00 and he refused to work with me on our concerns and was extremely rude. We've had extensive home renovations, using an actual general contractor in the past, and are familiar with how renovations can vary in timing and pricing after the initial quote, but are not familiar enough to roughly guess how long each project could take. He answered my questions by just repeating himself about how their customers love this aspect, how they were better than everyone else, and how my projects were just small projects.... but THEN he proceeded to tell me that I needed to call a hardwood specialist to fix the floors because they would be better at it. Aren't they a general contracting business as well?? Isn't installing all new hardwood flooring a "BIG" job?? I repeated myself saying I only need the place with water damage replaced. He then said they could do it. After hearing how they aren't good at floors, I wouldn't want them to fix my floors now! He was somehow offended by every question I asked. I am not going to let any company cut a massive hole on the exterior of my house without asking questions. I also had questions because this company operates different than any other company I have worked with, other than our plumber and sprinkler system guy who are hourly also, BUT they give us a rough estimate on how long it could take and ask me to send them pictures. That works great and we have been using these two guys for years! The representative and I ended the conversation by him interrupting me again to say they didn't want my business while I was trying to explain they would not be a good fit and he hung up before I could finish. Needless to say, this was a terrible experience and now I am writing my first google review. We will be using Handyman Matters who were more than polite and gave a quote (not exact amount!) and were confident they could repair my floors! To add to this I really hopped to use your company as I had spoken to you (the same guy... possibly Chris) months ago and had a completely different experience, a good one. I had been trying to convince my husband to use your way of charging hourly which he was not keen on. I almost had him agree but he wanted me to call one more time to get a loose estimate of hours possibly spent with the understanding of change and I only received defensive condescending rude responses. I am glad I called again because if we had issues with projects underway, you are clearly AWFUL under conflict and unwilling to reconcile. I'm relieved I saved myself from this arrogant company in time! Written by an angry customer in the Forest Hills/White Rock Lake area! Also....In advance to your upcoming reply this is a legitimate review for your company HomePro Handyman Services and licensed General Contracting. This review was not made by "mistake." I am not confused about anything as I remember our conversation vividly stating my concerns. I have attached a photo with YOUR phone number in my called list and the amount of time spent on our conversation. And that I only called 1 time. Would be happy to post my phone bill over the past few months too. Looking forward to your manipulated immature reply as I've read in others posts. (Readers look at the reviews from the company's other branches. All operated by the man I spoke with.)

Great work and fair prices! Highly reccomended

Not a bogus review, I tried to use your company and unfortunately you were very rude and sent messages trying to personally threaten me (which I have record of). Sorry I tried to hire you to do a job but you did not show up.

Chris and his crew have done work for us and our real estate clients for years. Never met a more professional and detailed minded person and all the people he has working for him too. We have had super minor jobs done by them and very major too and always been pleased. They totally renovated my master bath shower and I love it more every time I walk in there. Anne Martinkus - Keller Williams Realty

Home based services is the best!!!! Grant held our hands through this entire process. We would email each other in real-time. He was honest in his reviews of Dallas residential apartment...

Very quick service, fair prices and a great overall finished repair. Looking forward to completing the job with them. Employee was on time, which is rare! Was great to see. Very good about keeping the area clean and organized. I'll be using them again!

Home Pro was very professional and honest with myself and company. HomePro was very respectful of our budget and did not go over. His crew did great work!! I would highly recommend them.

We had a great experience with Home Pro. We had 2 very technical tile projects completed. The staff was professional and made sure I provided input along the way so the project was going the way I had envisioned. There attention to detail was great and they were very easy to work with. I would definitely recommend them! (Before and after pics of our fire place and converting a “dead space” area into a bar with some wood work. In addition our entry way with chevron tile pattern)

This is an outstanding company ran by a caring individual who does high-quality work for a reasonable price.

Highly competent GC.

When i called and i was given a project manager that was to manage my project. Collin listened to my leak problem and began to explain how we could approach my repairs the best way and how to give an honest quote by working and opening up the area i had a roof leak and gutter issues. After the entire area was inspected we could determine all that needed to be done and the options in my case. No other company had a process, everyone was just guessing while i was paying for them to guess as we went. When i called i was able to deal with Collin as well as Tito the man doing my repairs, having someone in the office and at my job, i was able to get feedback quickly and therefore do the things that fit my budget.

We used Homepro for drywall repairs, texture matching and mold remediation. They gave us next day service after calling contractor after contractor. Fast service and 5 star reviews convinced us to try this company and we are glad we did, thanks again, we can't thank you enough for your great team

I personally endorse Chris of HomePro as he helped me when no one else would. My insurance provider wouldn't budge and I had no savings to fund the project and Mr Dandridge took on my water damage thr...

We enjoyed working with Diego and his team for our bathroom remodeling project. It was completed ahead of time and exactly on budget

Worked with Chris and his crew to replace some wood trim around the outside of my house. He scheduled the required job as we walked around the house. We decided that there was enough wood being replaced that now was a good time to paint, including the shed. The entire job was completed in 3 days to the delight of us all. Thanks Chris and to your teem.

I spoke to Chris about repairs I needed done on my Living room window and some repairs near my roof. I was promptly scheduled and the Homepro team arrived on time and did an excellent job with both repairs. I liked the quality of the work they delivered.

Our front door decided to un-align itself and we were not able to lock it no matter what we did! This meant we could not leave our house with any way of securing it. My husband called HomePro in the afternoon and they were out by 8an the next morning and had everything fixed and working better than it ever was...within 30 minutes. They even did some reinforcements to make sure the problem did not happen again. We definitely appreciated the quick service, professionalism and peace of mind. We were also given multiple options as to how we could have gone about the repair, so it was not just "This way or nothing" and we liked that as well. We will definitely use HomePro Services again!

Do not use this guy! Chris Dandridge is a shady character. Look him up on other review sites. He creates different Yelp pages, Facebook pages and Google pages for different city's to cover up his sket...

Check out the reviews on yelp, the man is noted for his terrible attitude and bad work.

Spoke with Chris, he's very friendly and helpful. I called on a Friday and they sent me someone on the very next Monday. Wendell was very kind and did a good job. Love HomePro! Highly recommended.

Did a fantastic job in a timely manner. The price quote was very reasonable as well. We will use them the next time

Great group and very Professional . They came in a saved me from a disaster due to a poor contractor and finished my bathroom in a day and a half. Very much appreciative of their hard work and professionalism .

Outstanding company, when I called they discussed my project, gave me a phone quote and set up my appointment all in one call. Ken arrived on time and fully prepared. After showing him the project he suggested we use two people it would go faster and cost less. I had water damage and needed my chimney repaired, sheetrock & drywall, painting, wood trim, plumbing and some electrical. it took two days but they got it all done, everything and it cost less than they quoted.

Simply the only handyman company on my speed dial. Very reasonable prices, Diego was very polite and knowledgeable. When you call they answer their phones. We had to leave to take care of some errands and our security camera validated they are legit and trustworthy.

I want to express to everyone that Homepros is a very good contractor. When I called I spoke to a project manager and he listened to my long list of different things we needed inside and outside. I was given a quote based on the time we anticipated. Two men arrived on time and ready with tools and very experienced in all phases of construction. By the end of the day they were able to do everything we needed and it cost less than the phone quote. I will be recommending Homepro to all my friends, family and neighbors

I found this Handyman company on the BBB website and glad I did. When I called they answered the phone & was able to give me a quote based on time & materials. After answering a few questions they estimated my project for $450 labor plus materials right over the phone for my roof leak to my ceiling. They sent me a very good carpenter he said he would take less time then the quote. It turned out to be $388.00 with materials. the ceiling looks like new, I would recommend them to anyone looking for a good honest contractor! Was this review helpful to you?

Top quality service professionals! We choose Homepro because their reputation is easily researchable on the internet. Easy to understand pricing! Our project started out as a 1 man water damage project

DO NOT LET THEM IN! After nicely telling the workers that I'd have to consider their estimate they leave my house and proceed to go outside of one of my bedroom windows where one of them urinated on t...

We hired HomePro to do a long list of inspection repairs required to sell our home in Frisco. We have moved to Minnesota & needed someone we could trust. The repairs were done in a timely fashion & the house passed an was sold without any issue regarding the inspection report. The pricing was very standardized & easy to understand. You can trust this company! Was this review helpful to you?

I really felt comfortable with this handyman service. I had some water damage & they took care of my ceiling drywall repair & it is perfect. We had roofing repairs & some siding repairs all form HomePro. Was this review helpful to you?

We hired homepro to do drywall, water damage, painting & handyman services, very fair & reasonable straight forward easy to understand pricing. Will hire again!

Home Pro gets my 5stars for the amazing quality & service they did on my bathroom remodeling project. Their drywall repairs are flawless, my shower remodel is beautiful. The staff is so courteous & punctual & and answered all my questions Was this review helpful to you?

I used Home Pro to remodel my bathroom & I want the world to know just good this company is. Their quality is unbelievable, the service is outstanding & they are to communicate with. My bathroom was done on time & under budget. They did very nice drywall repairs to my water damage ceilings & repaired my roofing & siding as well. The men that worked on my house were always punctual & courteous and always took the time to listen to me about all my concerns. If there was 10 stars I would easily give that to them. I had one minor problem & they came back the next day & took care of it quickly.

I have used Homepro on many occasions now. I know I can depend on them to be always on time & on budget. They always call when their on the way, or when I call them they answer, day or night. I always know what to expect & always answer my questions in a way I understand. Their work is always outstanding! They have taken care of all my water damage needs, their drywall repairs & sheetrock work is excellent, as well as roofing repairs & siding repairs. Anytime we have needed interior or exterior painting the service is top notch!?? Was this review helpful to you?