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ISU Insurance Solutions Group

  (74) Reviews
 
Jill Sjolin
By Jill Sjolin
1/20/2020

We had never purchased a bond before and Peter and team walked us though the process, made it very easy. Every time we had questions they were answered promptly and precise. Their location in Woodinville was very convenient and there was plenty of parking. I highly recommend ISU. Jjill

 
ZOLTAN PLUMBER Zoltan
By ZOLTAN PLUMBER Zoltan
1/3/2020

EXCELLENT SERVICE! EXCELLENT PRICE! GET THE ISU INSURANCE SOON AS YOU NEED IT. NO DISAPPOINTMENT GUARANTEE!

 
Jason Dale Kramer
By Jason Dale Kramer
12/25/2019

ridiculously awesome customer service. saved me 70% on all my different insurance combined set me up to be a contractor. with everything they set me up with, it took 10 minutes at l n i. i was set.

 
Toni McDermott
By Toni McDermott
12/18/2019

Very competent and capable, making it easy to get things done.

 
Miranda Berg
By Miranda Berg
12/12/2019

Crystal is always there to answer any questions we have. She always looks into our insurance to find the best deal and will make sure we are well taken care of. Love having such great service!

 
LeRae Lee
By LeRae Lee
12/12/2019

Crystal was exceptionally knowledgeable and found the perfect situation for us.

 
Charlie Doedens
By Charlie Doedens
12/12/2019

My previous insurance agent left and i was unhappy with the company i had initially, When i was in the market for a new broker i had less than positive experiences for a while, but then i came across ISU. Crystal was by far the most attentive and caring individual i have worked with in a long time. She is refreshing and always very helpful. Most importantly, she listens to you and your needs. Everything was so easy with ISU. Thanks for all your hard work and dedicated service to your customers. I highly recommend!

 
Tony Harder
By Tony Harder
12/11/2019

Crystal did a great job finding the best insurance options for me and my family. I was originally shopping a specific brand of insurance myself, but Crystal provided a better range of options and really put together a great package that provided the coverage I needed and kept the costs reasonable.

 
Rachel Kent
By Rachel Kent
12/11/2019

Crystal Creel has been so helpful in setting me up with my own insurance. She has answered all my questions and made the experience very easy! Highly reccommend her.

 
Karen Halsey
By Karen Halsey
12/11/2019

Crystal is fantastic. Detailed oriented and nothing slips through the cracks. Looking forward to a very long business relationship!

 
Denise Kent
By Denise Kent
12/11/2019

Crystal Creel goes above and beyond for all of our insurance needs. Great customer service.

 
Darla Eastman
By Darla Eastman
12/11/2019

Crystal has great great response time. One a recent move she provided the documents we needed quickly.

 
Ian Anderson
By Ian Anderson
12/11/2019

I have been with isu for most of my driving career. Quick, polite, and some of the best staff around.

 
Jessica Mullen
By Jessica Mullen
12/11/2019

Crystal Creer has always taken good care of our family. She returns our calls in a timely manner and gets us great rates. Professional and friendly!

 
Jason Kramer
By Jason Kramer
12/11/2019

Unbelievable, Professional, Attentive, Organized. Helped me with Business insurance, homeowners, bond, auto. Nothing but great things to say about these guys.

 
Alyne Hansen
By Alyne Hansen
11/27/2019

Peter has been our agent at ISU for many years, and has always provided prompt service and excellent advise concerning our insurance needs.

 
Caroline Allen
By Caroline Allen
9/15/2019

I appreciate ISU Insurance Solutions' responsiveness and the seamless way my insurance is handled.

 
Geri Bush
By Geri Bush
8/9/2019

We have just started working with Verla Calderon and she has been terrific! Contacts us quickly if we have a question and need an answer and contacts us if she needs to let us know something she's learned for us. I hope our relationship continues for a very long time. I look forward to working with her with our insurance renewal coming up this fall. I expect that it will go very well. Thanks Verla!

 
Matt R
By Matt R
7/31/2019

Best Customer Service! We have been customers of ISG for several years & we do our due diligence annually by 'shopping around' and ISG consistently has the best rates. Crystal is fantastic, she's organized, professional and on top of our renewal policies every year. They exceed our expectations again and again.

 
Kate Weiss
By Kate Weiss
7/25/2019

I have been beyond happy with ISU and my agent Crystal Creel. Crystal is always so friendly, super responsive and very knowledge! It's so nice to know I have someone there that I really trust. I 100% recommend ISU!

 
Thomasene Lybbert
By Thomasene Lybbert
6/13/2019

My policy was through Jan 6th of 2020. Verla was aware of a 25 % increase starting in 2020 for my policy. She shopped around finding a policy the same coverage with a huge difference in price. The policy starts today and saves me a lot of money. Thank you Verla.

 
Shawnette Fay
By Shawnette Fay
3/21/2019

Peter is great to work with! He is very responsive to our requests for certificates of insurance for contractors. I know I can always count on him for answers to questions regarding our insurance plans. Thank you so much!

 
Tyler F.
By Tyler F.
3/20/2019

Buying insurance isn't always the most enjoyable experience. However Peter at ISU made it absolutely seamless and pain free. I got exactly what I needed and I was actually surprised at how affordable it was. These guys are legit.

 
Connie Caldwell
By Connie Caldwell
3/20/2019

Peter Pabalate is a great Insurance agent. He is quick and professional. Our company is very happy with his work.

 
Whitney Aguilar, MBA
By Whitney Aguilar, MBA
3/19/2019

Peter Pabalate is an excellent agent! He is incredibly prompt and responsive. Peter also goes out of his way to find solutions for us in our unique line of business. We love working with Peter!

 
Mike Potratz
By Mike Potratz
3/6/2019

We've been with ISU for about a year and are pleased with them. Our agent, Crystal Creel, has been great to work with and very responsive. I would definitely recommend them.

 
Kasia Radka
By Kasia Radka
3/1/2019

Peter Pabalate has been extremely helpful and knowledgeable through the entire process. He came highly recommended to us and we agree, he is great!! Thank you for your help and hard work Peter, we appreciate you!

 
Mackenzie m
By Mackenzie m
2/25/2019

Highly recommend Crystal! She does an amazing job at shopping insurance for you. She is the best!

 
Chelsea Knightley
By Chelsea Knightley
2/25/2019

Crystal has always been a huge help in providing me and my family quotes for auto insurance. Although we didn’t originally go the route she suggested she was more than willing to help again further down the road with additional quotes. Very professional, extremely quick on communication and always friendly. Id highly recommend her and her skills!

 
J Glenn
By J Glenn
2/20/2019

It’s nice to work with someone as professional and caring as Verla Calderon. She saved me a lot of money, and is very responsive to any questions and inquiries I have. Thanks Verla!!

 
Jasmine Stewart
By Jasmine Stewart
2/7/2019

Higher recommended peter Pabalate he is the best agent good prices and always doing excellent work

 
Jasmine Stivers
By Jasmine Stivers
1/31/2019

I highly recommend Crystal over at ISU Insurance Group. She's been my agent for several years now, and has helped me with anything from car insurance to condo insurance. She's very knowledgeable and when I have questions, she's quick to help and answer!

 
cecilia clark
By cecilia clark
1/30/2019

Crystal is a great agent! She is very professional, informative and really takes the time to find you the best rates possible.

 
Rachael Michael
By Rachael Michael
1/29/2019

Crystal is an amazing agent. She is fast and thorough with her clients. She is the best agent you can find.

 
Brett Ulrich
By Brett Ulrich
1/22/2019

Great customer service with the perfect plan tailored to fit my needs. Will be using indefinitely

 
Briana Putnam
By Briana Putnam
1/22/2019

Crystal Creel is an amazing agent! She is always so helpful and informative and gets us the best rates by far. I highly recommend her!

 
Todd Cragin
By Todd Cragin
1/22/2019

Best in the business!

 
Michael
By Michael
1/16/2019

I have worked with Peter many times on quotes for our transportation business. He has been professional and very knowledgeable for us. Information comes in a very timely manner as well as going above and beyond to earn our business. Thank you.

 
Eva Chinchilla
By Eva Chinchilla
1/15/2019

Very nice and helpful

 
Siam Chautavipata
By Siam Chautavipata
1/15/2019

Crystal is an amazing agent who takes care of all my needs

 
Tanya Larson Baker
By Tanya Larson Baker
11/16/2018

Thanks so much, ISU for going above the call of duty. You saved me, David Barron.

 
Sarah Joplin
By Sarah Joplin
11/7/2018

Peter at ISU provides services promptly and professionally. We trust him to make the best insurance decisions for our company. We highly recommend ISU's services.

 
Антон Шоя
By Антон Шоя
10/9/2018

Great service!

 
Dolores Palacpac
By Dolores Palacpac
9/25/2018

Peter Pabalate is always on top of everything in regards to our business policy. He consistently sends us email ahead of time reminding us of our upcoming renewal date. Always pleasant and very helpful. He is an asset to your company.

 
Lamar Robinson
By Lamar Robinson
6/7/2018

Working with ISU Insurance Solutions Group has been a great experience. Peter has always been exceptionally professional and prompt with all requests. He and his associates have displayed excellent customer service and I highly recommend ISU Insurance Solutions Group!

 
Daniel Ball
By Daniel Ball
5/30/2018

I appreciate dealing with the same person each time I call. Crystal always handles my insurance needs quickly and efficiently.

 
Linda Psyk
By Linda Psyk
5/29/2018

Crystal is always so responsive to my requests and questions.

 
Hung Vu
By Hung Vu
5/8/2018

I would highly recommend this company to anyone.

 
Kari Rafello
By Kari Rafello
4/30/2018

After 3 years of lengthy, unsuccessful quoting exercises, in an attempt to get our insurance policies for home, cars & umbrella reduced, I finally "lucked" on to Crystal Pruismann. She made it SO easy and handled the entire process for me (I simply sent her our policies & asked her to review them for coverage and quote "apples to apples"). What she came back with, blew my mind! No back & forth conversations and a reassuring confirmation that we were very well insured - and a 33% savings on our annual $7050 bill!! She quickly & efficiently expedited communications with both companies and moved our insurance coverage to Safeco with what seemed like little effort on my part - probably because she truly handled it all! I would highly recommend Crystal for all your personal portfolio needs; she is a gem! (Note: We've had our business insurance with ISU Group for over 5 years and have had similar outstanding service from Steven Tomich.)

 
Laura Keough
By Laura Keough
4/20/2018

Crystal is an excellent and saved me a lot of money in premiums.

 
Cindy Lowe
By Cindy Lowe
4/9/2018

I have a cleaning service and recently had to put in a claim. Peter was prompt, friendly, compassionate and processed my claim immediately. We have our business, home and auto insurance with ISU and they have always been helpful. We highly recommend them.

 
JenScott White
By JenScott White
3/15/2018

Peter and gang at ISU are FANTASTIC!!! Wonderful customer service!!

 
Stacy Sears
By Stacy Sears
3/1/2018

Crystal at ISU is absolutely amazing! I’ve been working with her for 5+ years and she has been a complete lifesaver! From buying my first home, to my husbands first car, to getting married and moving out of state, she has been incredibly helpful. She is thorough, explains things in a simple manner, and has ALWAYS gotten us the best deal for our insurance needs! Highly recommend ISU for all your insurance needs!

 
sue nordstrom
By sue nordstrom
2/8/2018

Crystal has assisted me with my auto and home or renter's insurance for many years and has always provided outstanding service and assistance.

 
michael hall
By michael hall
1/22/2018

My agent is Verla Calderon she has been very professional and efficient at her job and for my needs of insurance. there rates are competitive and seem to be fair. Thanks Verla -

 
Nina Sosa
By Nina Sosa
1/18/2018

First time using ISU,We were very nervous especially since we live in another city. But I'm glad we did Peter Pebalate really worked with us to make sure I understood everything and had the best insurance for our business. Thank you Peter

 
Barbara Canell
By Barbara Canell
1/11/2018

Crystal was great! She helped us save so much on our insurance. A pleasure to work with, attentive to our questions and made changing insurance companies very easy. She provided great customer service & quickly too. Very happy we switched to ISU.

 
Ken Baugh
By Ken Baugh
1/11/2018

We've been with ISU for many years, and they have always done a great job of trying to find the best coverage at the best price, both for Home & Auto. Crystal contacted us this past renewal cycle to let us know that our current carrier was substantially increasing rates across the board, and searched for another comparable provider with much better rates. Just the most recent example of what she has done for us over the years. They keep our best interests in mind always, and we really appreciate it!

 
Lenny Rich
By Lenny Rich
6/30/2017

I have had multiple insurance companies throughout the last 11 years and I can easily say this has been my best experience yet! I've been with ISU for about 2 years now and I haven't looked back. There comes a point and time when price no longer becomes the most important thing you look at. ISU takes customer service very seriously and it makes all the difference in the world. It just so happens, their pricing has always been just as competitive if not better then my precious companies which made the decision to switch even easier. I recommend them to friends, family and even complete strangers.

 
Susan Rich
By Susan Rich
6/29/2017

We have been a customer for over a year and our agent Crystal has always been so helpful! When it was near renewal time she made sure to connect with us about it and when pricing out the best rates for us she went above and beyond to satisfy our needs. I would highly recommend this company.

 
Jasmine Fritzberg
By Jasmine Fritzberg
6/29/2017

Crystal at ISU is amazing! Went to her a couple years ago because we we're buying a home and needed condo insurance, and figured we should bundle it with car insurance. She's always been extremely helpful and always on top of it!

 
Claudia Brown Ostrem
By Claudia Brown Ostrem
6/28/2017

We have been with OSU for years and love all of the people working there. It is so nice to call and know that you will be helped as all of the agents are knowledgeable. Leroy and Claudia Ostrem

 
Jackie Harry
By Jackie Harry
6/28/2017

We switched to ISU last spring and it was easy and stress free. Steven did all the paperwork and we only had to sign and return. We appreciate all you do. Thank you Steven!

 
Karen Drake McGee
By Karen Drake McGee
6/27/2017

We have been working with ISU Insurance Solutions Group for many years. Verla Calderon is the best! I call often with questions as I have a new teen driver! Verla offers prompt, courteous, excellent service!

 
Teresa Carr
By Teresa Carr
6/25/2017

Knowledgeable, efficient, and friendly agents. Bottom line is they were able to assist us with all our insurance needs and have great customer service.

 
Briana Stivers
By Briana Stivers
6/24/2017

Such amazing service! Crystal Pruismann always goes above and beyond for her customers! We couldn't be happier!

 
Mike Stuckey
By Mike Stuckey
6/23/2017

I am pleased to recommend the folks at ISU Insurance Solutions Group in Woodinville. I switched brokerage firms exactly a year ago because I was unhappy with previous service. Since then, ISU has handled all my auto, property and personal liability policies. Not only that, they found me better rates with a better rated company than my previous broker. My agent, Steven Tomich, has answered my questions quickly and satisfactorily. When he is out of the office, his email puts me in touch with other firm members who step in and give me the same great service.

 
Shelley Stelte Dodd
By Shelley Stelte Dodd
6/23/2017

Our company has been with ISU for several years now. Peter has been fantastic to work with. Super communicative and super responsive to my questions. Thanks so much for all your great service!

 
Bruce McElroy
By Bruce McElroy
5/10/2017

25 years of helpful knowledable service.Our family of 5 has had several occasions to work with ISU and we have never had anything but prompt and complete service. Helpful with great follow up. Bruce Mcelroy

 
Terry Smith
By Terry Smith
8/2/2016

I have worked with the group for over thirty years and they have always been there for me providing quality products for a reasonable cost.

 
Jennifer Botts
By Jennifer Botts
5/22/2016

ISU provides low rates and great customer service! They are quick to answer the phones and respond to emails. They take the time to explain things and get the coverage you need. I would recommend them.

 
Bryan McIntosh
By Bryan McIntosh
12/15/2015

This is a very good insurance provider that was able to find me a policy that no other agency could do. Their specialization and attention to detail was impeccable and very helpful.

 
Erika Peterson
By Erika Peterson
8/9/2015

I have been working with ISU for many years and love the personal, hands-on service they offer. My father was my agent and retired a number of years ago. Having someone else handle my personal and business lines was a leap of faith and ISU delivered! Give them a call. They really work hard to find me the best rates and policies possible.

 
Rebekah Oliver
By Rebekah Oliver
12/11/2014

We have been clients of ISU for almost 35 years. Over that time with have been extremely impressed with the quality of service we have received for our business and personal needs. They have helped walk us through multiple claims for theft, accidents and other issues. We would recommend them to anyone who needs help with their insurance needs.

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