We had never purchased a bond before and Peter and team walked us though the process, made it very easy. Every time we had questions they were answered promptly and precise. Their location in Woodinville was very convenient and there was plenty of parking. I highly recommend ISU. Jjill
My previous insurance agent left and i was unhappy with the company i had initially, When i was in the market for a new broker i had less than positive experiences for a while, but then i came across ISU. Crystal was by far the most attentive and caring individual i have worked with in a long time. She is refreshing and always very helpful. Most importantly, she listens to you and your needs. Everything was so easy with ISU. Thanks for all your hard work and dedicated service to your customers. I highly recommend!
Crystal did a great job finding the best insurance options for me and my family. I was originally shopping a specific brand of insurance myself, but Crystal provided a better range of options and really put together a great package that provided the coverage I needed and kept the costs reasonable.
We have just started working with Verla Calderon and she has been terrific! Contacts us quickly if we have a question and need an answer and contacts us if she needs to let us know something she's learned for us. I hope our relationship continues for a very long time. I look forward to working with her with our insurance renewal coming up this fall. I expect that it will go very well. Thanks Verla!
Best Customer Service! We have been customers of ISG for several years & we do our due diligence annually by 'shopping around' and ISG consistently has the best rates. Crystal is fantastic, she's organized, professional and on top of our renewal policies every year. They exceed our expectations again and again.
Crystal has always been a huge help in providing me and my family quotes for auto insurance. Although we didn’t originally go the route she suggested she was more than willing to help again further down the road with additional quotes. Very professional, extremely quick on communication and always friendly. Id highly recommend her and her skills!
After 3 years of lengthy, unsuccessful quoting exercises, in an attempt to get our insurance policies for home, cars & umbrella reduced, I finally "lucked" on to Crystal Pruismann. She made it SO easy and handled the entire process for me (I simply sent her our policies & asked her to review them for coverage and quote "apples to apples"). What she came back with, blew my mind! No back & forth conversations and a reassuring confirmation that we were very well insured - and a 33% savings on our annual $7050 bill!! She quickly & efficiently expedited communications with both companies and moved our insurance coverage to Safeco with what seemed like little effort on my part - probably because she truly handled it all! I would highly recommend Crystal for all your personal portfolio needs; she is a gem! (Note: We've had our business insurance with ISU Group for over 5 years and have had similar outstanding service from Steven Tomich.)
Crystal at ISU is absolutely amazing! I’ve been working with her for 5+ years and she has been a complete lifesaver! From buying my first home, to my husbands first car, to getting married and moving out of state, she has been incredibly helpful. She is thorough, explains things in a simple manner, and has ALWAYS gotten us the best deal for our insurance needs! Highly recommend ISU for all your insurance needs!
We've been with ISU for many years, and they have always done a great job of trying to find the best coverage at the best price, both for Home & Auto. Crystal contacted us this past renewal cycle to let us know that our current carrier was substantially increasing rates across the board, and searched for another comparable provider with much better rates. Just the most recent example of what she has done for us over the years. They keep our best interests in mind always, and we really appreciate it!
I have had multiple insurance companies throughout the last 11 years and I can easily say this has been my best experience yet! I've been with ISU for about 2 years now and I haven't looked back. There comes a point and time when price no longer becomes the most important thing you look at. ISU takes customer service very seriously and it makes all the difference in the world. It just so happens, their pricing has always been just as competitive if not better then my precious companies which made the decision to switch even easier. I recommend them to friends, family and even complete strangers.
We have been a customer for over a year and our agent Crystal has always been so helpful! When it was near renewal time she made sure to connect with us about it and when pricing out the best rates for us she went above and beyond to satisfy our needs. I would highly recommend this company.
I am pleased to recommend the folks at ISU Insurance Solutions Group in Woodinville. I switched brokerage firms exactly a year ago because I was unhappy with previous service. Since then, ISU has handled all my auto, property and personal liability policies. Not only that, they found me better rates with a better rated company than my previous broker. My agent, Steven Tomich, has answered my questions quickly and satisfactorily. When he is out of the office, his email puts me in touch with other firm members who step in and give me the same great service.
I have been working with ISU for many years and love the personal, hands-on service they offer. My father was my agent and retired a number of years ago. Having someone else handle my personal and business lines was a leap of faith and ISU delivered! Give them a call. They really work hard to find me the best rates and policies possible.
We have been clients of ISU for almost 35 years. Over that time with have been extremely impressed with the quality of service we have received for our business and personal needs. They have helped walk us through multiple claims for theft, accidents and other issues. We would recommend them to anyone who needs help with their insurance needs.