Insuramax, Inc

If I could give 0 stars I would. Called to start a new policy when I finally spoke to someone Melanie was extremely rude and put out by having to deal with me And after answering the same questions over and over she finally just hung up on me spoke to the manager who apologized but made excuses told me how she was the best. Had no Conza solutions

Chad is always willing to get me what I need and is very responsive. they were able to save me a significant amount of money annually on my premiums as well.

Chad and the team are the best! Always finds my family the best insurance policies possible! We’re beyond grateful for Insuramax!

I had the pleasure of working with Tim C who was super prompt, and professional which made shopping and switching insurance companies a breeze!

Dealing with Chad has been in every way a 5 star experience. Top notch customer service, quick responses, and the willingness to bend his schedule around mine to get things done have made me a customer for life. I’d recommend Insuramax to anyone. Thanks for everything you guys do!

We do everything to the Max! The level of service to our customers is to the Max! We have 3 agents that made Business First “20 People to Know in Insurance” We were awarded one of the healthiest employers in Louisville 2017. We support over 50 different local non-profits with our time, talent and treasure. Give us a call and find out what it feels like to be “Maxed Out”

Excellent agency in all aspects!

We've had home and auto insurance with them for many years and pleased with the value they provide. Our agent, Chad Hennessey, has always been very responsive and professional. THANKS!

The lack of customer service you receive with this agency is absolutely ridiculous. They do not take care about their customers. You can be told that they're "too busy" to deal with you. My mother and I were insured through them for years. I left 4 years ago do to the lack of service and their cavalier attitude. We weren't even allowed to talk to our agent Paul Allison. It's my understanding he's higher up in the agency now, but a replacement was never offered. My mother was lied to time and time again about policies and laws. I finally convinced her to shop her coverage and within a day she found a policy saving her nearly $1,000. Now, I thought agencies are supposed to do that for you, but I guess these people are too concerned with the money and not the service. I'm glad to say that they will no longer be receiving money from my family. I normally wouldn't leave such a bad review, but I feel that more people should be aware that this is not the agency for you. Keep looking!

Best company for insurance. They hold our home insurance, business liability, workers comp, and car insurance. Truly the best!