Until recently I’ve been a long time client of this agency UNTIL I came to realize the relationship I thought I had with Jamilynn was NOT Jamilynn but her daughter Jennifer impersonating Jamilynn. Didn’t click until I was in the office one day and overheard a conversation only to find out I’ve been speaking with a staff member NOT the agent for YEARS! — not to mention the complete garbage spewing out of Jennifer’s mouth about her FELLOW CO WORKERS was utterly degrating and dehumanizing. Class A Bully. Whoever Robin in, was on that bashing bandwagon too. Horrible. I took my business elsewhere as I can’t support that type of behavior. Not in this day and age.
Jamilynn is and always has been such an efficient, professional, and personal agent for us. I've already had friends and family that I suggested for them to call her that are now clients. You hardly can find employees like this anymore. Wise to treat her fairly so you don't lose her. Thank you, John Byers
I have had about 4 car insurance agents and I must say that Mr. Turski is the first one that I met in person and frequently talk on the phone with. Allstate beat the competitor's quotes and also made me feel confident in my choice to switch. I recommend them to my coworkers and family whenever the topic is brought up.
Because of the poor management of insurance paperwork and delay in paying bills has caused our credit report to drop. We had to do all the work by collecting the bills to provide them to allstate several times and follow up with all the collections because your company would not take care this process. So not only was the ******** not our fault and caused lost money, now allstate is causing more issues by not paying bills on time and causing credit report issues.
Every time I need help, I am always responded to promptly and with friendly service. When one of the agents knew I was working on weight loss (so I could get a premium discount on life insurance), I was sent personalized weekly messages of encouragement. These ladies have been awesome to work with!!! Thank you Amy and JamieLyn!
This is one of the few agencies out there that know you and your family not just your insurance policies. Jennifer and the other staff members I’ve talked to have always had the solution or answer to any question or issue that has comes up. Can’t praise them enough! Great agent! Great agency!
My Claim was from a Guy in New York who hit me, but Allstate Ins. Some how I got Three Claim numbers so a lot of confusion on Allstates part never got an explanation, but after 4 visits to my Agents office I did get Moneys to pay for the damage. Allstate also paid me twice for the same claim. I returned the second check to my agent. Is this how you guys operate ? Not very professional.