Overpriced. Erratic customer service when filing claims, senile doctor assigned to determine coverage for physical therapy after being hit by a truck, repeated delays in processing paperwork.
Quite a while ago we asked for Maria to go over our policies, home and car and never heard back . We had the Good drivers tracer put in the car and it seems nothing came of that either . My husband is now looking into other insurance companies that would save us money .
I was extremely satisfied with the resolution of my two last claims
Staff very friendly, helpful and approachable. Nice local community office. Easy to access!
The experience I had was exceptional. I would recommend this agency.
Allstate has been my insurance for many years and I have not had any issues or concerns.
Great as usual!
I have always had the easiest time dealing w the agency u guys r always available to answer any and all of our concerns
I don't have any contact with the agency really. I do most of my interactions online. I have only contacted you directly one time in the entire time I have been assigned to you and the experience was pleasant.
So far so good!!
Started off with a lot of confusion and then got better.
You Guy's are great. Thank you for all you do.
I am always satisfied with my treatment from the agents. Respectful, courteous and helpful.
It has been excellent! Everyone is very welcoming and very helpful.Thank-you!
found my agent helpful and patient with my questions. return calls always made in a timely manner, thank you
I have had no problems
I am very satisfied with my overall coverage and customer service. My ******, James Schneider, is very informative and courteous and there to answer any questions I may have.
Like talking to a friend!
Jay Dubin is very professional and helpful. He was very informative about my insurance. I am very happy to be in business with him. Jenny Licausi and Moses Villar
Always there for you. Very professional.
Great,no complaints, the best
I wished the agent was a little bit more ********** in getting my claim resolved. I was able to trade in my car without getting it fixed
It has been great so far.
Wonderful jay Dubin is very help full
Getting other quotes
Great service as always.
I know I can call and get the answers I need.
Always takes good care of me
Trustworthy
Excellent in every way !
satisfied with everything
Very responsive and friendly staff!
Prompt, accurate service.
Have liked the experience with coop insurance but wish you would stop trying to sell my auto insurance (via mail or email) - as I do not have a car. Thanks.
good- no problems
excellent and always helpful service. .Thanks,Phil
I spoke to Marie regarding some issues with my current auto policy. Marie explain everything to my satisfaction.
I have had Allstate Insurance for my home and auto for over 40 years never put in a claim but never got any cash back like I see on TV or reduced deductible so at least I am confused
Haven’t had many dealings but when I have they have always been polite, professional and overly helpful .
Jay Dubin was very helpful during this trying experience. The claims person I was given was not helpful and caused great anguish. I asking repeatedly for an adjuster to come to my home and she refused my requests
Excellent communication! Always friendly and helpful. Extremely happy with my Allstate coverage through Jay M. Dubin. Thank you!
If anyone asks me for an Agency I would certainly give them your name.
Great service. Wonder why I am not entitled to advertised discounts. Vanishing deductible. Safe driver discount.....🤔
No problems, just wish insurance companies would not discriminate against flood insurance based on zip code. I live on Long Island and I live in East Yaphank, just South of the LIE. Unfortunately, East Yaphank and Shirley share the same zip code. Even if I didn't, if the water comes up to where I live, almost the entire island would be under water. Not fair that I have to lose the multi-policy discount.
A good full service agency
So far so good.
Excellent and prompt service.
Real good havent had any problems
Perfect
Great service, great followup
Great service
Excellent.
I have a good experience especially dealing with Maria
It was amazing.
I only have home insurance with you and my experience is limited since I have never had a claim. I don’t own a car so I do find it annoying to be badgered about buying auto insurance. I wish I weren’t on that or any other list.
Yes, service has always been fast, accurate and impeccable.
not good
Always a pleasure to fo business with you!
Jay Dubin's group really stepped up when we received our most recent 6 month invoice from Allstate which included a 12.5% increase. He was able to lower the premium and prevent me from leaving Allstate, where I've been a customer since 1970.
ok
fine
My experince is good with your company and your renters insurance is pretty good.
Negative
Most professional service.
So far, fine. Haven't had any insurance problems with the car.
when I call I always get a call back with the agent ready to answer my questions.
customer service the best
Always a pleasure to deal with u ,always helpful
Everything is fine
i am somewhat satisfy, however, when i tried to combine home and auto, you did not appear to be interested, that turned me off. Lanzel/Marjorie.
Well considering I have been over billed for the last 10 years on my homeowners insurance, I would say my experience has been less than stellar. My original inspection done by Allstate stated more square footage than my house actually is. Once I brought it to Allstate’s attention, my rate was lowered by $1000. I would like to be compensated for the miscalculation on Allstate’s part all of these years. I put my trust in the company that they would’ve given me an accurate inspection. No one would ever think that an inspection done by their insurance company was not accurate. I have been trying to get answers from Jay Dubin’s office for months now and I have received no answers.
Jay, James and Maria are incredible. They know insurance and help with any issue you may have. Call them before you call anyone else.
Always get the information I need.
Mr. Dubin is a seasoned professional that knows insurance. Call him for ANY type of coverage before any other agency!!
1 
informative, and timely. Price somewhat competitive.
Everything has been smooth so far, very professional.
Good job
After my recent car accident, I had a difficult time in communicating with the agency for instructions as to the proper procedure in dealing with the claim. Three days after my call, someone contacted me. By that time, I had developed my own procedure.
Never had any problem s over the years I had you as agent always felt secure
Very satisfactory
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