The people are nice, but I keep finding out i don't have coverage for real problems. Every onehas been very accommodating but as i looked over my policy for car insurance, if I have an accident I don't think i have coverage that would protect me. No one has talked to me about what is in my policy, I don't like that.
I decided to come to this Allstate after calling around for quotes in my area. After calling five insurance places and getting quotes from each one, Allstate was able to beat all five of them. They not only were able to satisfy me with my monthly auto and home insurance, but Valerie was very friendly and took the time to thoroughly explain any questions I had. The shop is located right next to Starbucks right there on St Rose and Seven Hills Parkway , so you can't miss it. If you're looking for auto or home insurance definitely stop waisting your time calling for quotes around town and come here!
I have never received so much professionalism and punctuality from an agency as I do with Jeremy. With him, our premium was drastically reduced, I was amazed what a difference he made. Jeremy responds to my request within the same day. The most impressive to me is that I can always get ahold of him, as opposed to speaking with his assistants, who by the way, are also prompt and responsive. Jeremy makes himself available, and it is very easy to reach him. I rate him the highest and feel my experience with him is the best over all other insurance companies I have used.
Really appreciate the honesty! And the quick responses!! Making a move to Allstate and having the fortunate opportunity of working with Jeremy's team has made this transition a tremendous relief! I was with USAA for so long out of loyalty. Glad I opened my eyes and had willingness to make a change! This team is amazing! Incredibly friendly! Very thorough! And are always looking out for my best interest!
Fortunately our experience has been limited to the Roadside Service option, which has been excellent when we needed it However, I feel that our homeowners insurance premium seems to have increased excessively and I am in the process of getting homeowner/auto package quotes for evaluation