Joshua Kimbrough: Allstate Insurance

Ann was so amazing in assisting in making a claim. She was patient and attentive. Thanks Ann!

The Josh Kimbrough has always answered all our concerns and helped us with whatever insurance needs we've brought to them.

Very pleasant

They really make you feel special like family , always !

Yes i like allstate insurance 2001-2018

Josh and his team is very good in what they do. They have always been helpful in answering any and every question I have. Good job!!!

Satisfactory

Excellent!!

Easy to do business with.

I have had little interaction with agency.

A little frustrated with some of the prices, but overall a great company.

Very good, But the price is high to me.

Very quick, and easy to switch. Would recommend to anybody. 10/10 for sure.

Simple process transferring from SC to GA policy.

Very comfortable with compnay being knowledgeable & helpful.

Bret Ferguson makes it happen. Thanks

Dylan made shopping for a car easy. He did the work ahead of time to have the deal ready when I got there.

I just pay the dues and never have any claim or anything so I don’t know. If I rate anything that would not be true

Vêry good

Very professional

Always satisfied

Very good

Josh Kimbrough's staff is consistently helpful and courteous whenever I call them with a question or because I need help.

Attentive

All my questions were answered, and I was very pleased with the results.

Joshua has been amazing to work with; his customer service skills are exceptional.

Wonderful company. ..have been with Allstate for quite a few years.

No complaints so far.

I have always been pleased with the service that I have gotten from your office.

I want to pay and forget, the one time I needed something from you, you took care of it immediately.

Allstate roadside service called towing service and when they gave an ETA of two and one half to three hours the representative said that I would have to deal with it. This was after he told me the service would be there within an hour. I found out when I received an ETA and called the tow company. At this point I reached out to three companies to find a better ETA. I found a tow service that arrived with 30 minutes that quoted cheaper service. I sincerely hope this case is recorded and that representative gets reprimanded. I will be looking for a new insurance company if I don’t get resolution on this occurrence.

I've experienced only great things with all state, the saying is correct all state is there when you need them.

Very good customer service and helpful with questions or concerns

I am with Allstate for long time and I feel protected.

Great service

Ok

I have only had a wonderful experience. Whenever I call to have a question answered or to make a payment, everyone has been helpful and respectful.

Everyone is always courteous and promptly answers any questions I have. I have never had a bad experience with them.

It has been a pleasure being Allstate customer since 1989. I have recently hired a fee-only ***************** and he was able to find an insurance company that provided better coverage at much lower price.

I am satisfied with the policy and service I receive.

Highly recommended

Your Agency treats me well and have phenomenal customer service! I am proud to be a part of Allstate.

Very efficient and professional

I feel like i get great insurance however I've been with allstate for years and my insurance has gone up. I havent filed a claim in years thats ludicrous to me

Stop sending surveys

Thanks for all you do.

I have no claim experience with Allstate, so cannot speak for that. Overall rate is on the higher side.

They are always there to help me when I have a question or problem.

What I really like about this Agency is that staff is always there to answer questions. You never get an answering machine. I'm always asked to look over all policies to ensure that my coverage is adequate because over time some things change. This Agency makes it a habit of listing all items covered on my policy and also the things that are not covered and because of that clarity there are no oversights. np

Good.

We have been with Allstate a long time and have had a great experience with Allstate overall and would highly recommend our agent Josh. Josh has been a great help to us with all questions related to insurance. Over the years we have had several claims and the office personnel has be great to work with when dealing with those claims. It has been very nice to actually have an office you can go to and meet your agent face to face when the need arises. Can't say that about some of the other insurance companies out there.

Wish I was still with you on my car insurance maybe I’ll check it out in six months l love the attention to detail that I receive from you.

Excellent service.

been with this agency since 1998. ..good people to deal with.

For being a first time home buyer, I did not know much about home owners insurance. Living in the state of Georgia, I thought that you would have my best interest in mind. I have a $5000 deductible which screws me for the insurance claim. I have a tiny one story house and it only costs $6300 to replace my whole entire roof. What is the point of me paying for insurance if they don't even help with my claims?

Josh and his employees have always been there whenever I need them; Whether it's a question about my coverage or figuring out which policies fit all my needs. We've used Josh's agency for over 10 years and will continue to use them for many more.

We love the Joshua Kimbrough Allstate Agency. They have been a pleasure to deal with every step of the way - very professional and extremely capable.

The individuals at this agency are always very responsive and have treated me with the utmost respect. I feel that have my best interest as their priority. Thanks to the JKAA. Allen

You have a very friendly and helpful staff.

Josh has always treated me well. He has always answered my questions and provided usable ideas and information concerning my policies. His staff also has been helpful and courteous. It is because of agents like Josh I have been with Allstate since 1957

Every time I make my payment everybody is so great and good service thank you

I appreciated the prompt and courteous attention to my claim. The contractors recommended by your adjuster did a wonderful job and actually finished ahead of schedule. Thank you!

Everything went exceptionally well from my insurance office answering my questions to the replacement window installation to my I insurance office following up to be sure I was satisfied with the repair.

Prompt and professional service.

Good service - when I call I get prompt smart responses.never have had an off interaction.very professional and competent .i have had Allstate as my insurance carrier for home and auto my entire adult life and have always had excellent agents - Kimbrough agency does a great job for me. Thank you ,

Easy

Very friendly& helpful. Great office

I'm new to Allstate, and have appreciated the timely follow up his office has given me. Keeps me updated via emails.

Y'all are great. I've never made a call that wasn't completely handled with professional, competent people.

I was told I needed to schedule an appointment to go over my policy. I haven't done that in years. They said I could do it on the phone and it would take 30 minutes so I told them to call me at lunch yesterday. Received a call at 3pm saying they were calligraphy for my 3pm appointment...didnt make a 3pm appointment because I work during that time.

I've used Allstate for over 25 years, all is well!

.

I've been using Josh's agency for years. Earlier this year, my vehicle was damaged in a hit and run and required me to file an uninsured motorist claim. Had a few issues with Allstate corporate but Josh's staff stayed on top of the claim, hounded corporate when needed, and kept me well informed. Great to know that your agent will be working hard to make sure that you are satisfied.

Simply said the team is very good in what they do.

If I call with a question, I always get an answer right away. Luckely I haven't had any issues so I can't respond to anything else.

No issues. Only claim I had was handled well.

. ....

Although we weren't able to file a claim after all, due to the damage to Natalie's car was NOT caused by the flooding in Charleston, Allstate was very quick to ******* it and were very accommodating and efficient in getting all the claim paperwork in queue and ready to file after the mechanic looked at it. Thanks Allstate! Marijo

Very good, you were professional and answered all of my questions.

All of my contacts have been very positive.