Julius Ianniello: Allstate Insurance

Great Service. I had a flat tire I called and Jules confirmed I had the coverage for a tow truck to come and change my tire. I called the number I was given and within an hour the tow truck was at my house and changed my tire.

We feel very comfortable working with you and Tony. Thank you for the wonderful experience at your customer appreciation dinner.

Very helpful.

So far, so good!

We have had wonderful experiences. Repair work at recommended agencies has be timely and without any issues.

Great company, great agent Great everything

Jules is awesome and super responsive and knowledgeable!

Always helpful in explaining the terms and conditions and answering questions to our satisfaction. Giving friendly advice and suggestions and available at a short notice.

Wonderful customer service! I have been with Allstate for the past 8 years. Anytime I have ever had either a problem or question Tony or Jules have answered the phone and helped me. In this day and age, it's comforting to know that there are people who still care about customer service and deliver every single time.

he gives the right answers and guide you where you should be

This guy is rude and obnoxious and should never be in sales will be going elsewhere

Great,never a problem.

Haven't filed a claim.

Always very helpful and willing to work with the customer

Your agency is always helpful.

We've always had positive experience with Jules. We've been fortunate to have had to exercise our insurance coverage too many times so our interactions have been limited, but when we have, it's been fine.

Good so far. Saved us some money.

Jules and his staff are always ready to assist me with any questions I might have. I have no complaints at all, and would give my highest recommendation to anyone inquiring about having him as their agent.

Done from the comfort of my own home. Easy process excellent results!

Tony and Jules are prompt and friendly and thorough. Thanks!

Very good and helpful!

Not satisfied with the follow ups from the two accidents which occurred in August and September. I was told by both adjusters and the manager that I was not at fault . However, these cases have been open since August and September 2018 and my insurance has gone up! Do not feel the adjusters are doing anything to help get the situation rectified. I am being considered an “ at risk driver” for innocently being hit by another vehicle.

Very good exchange of information. Straight forward.

These guys are helpful

Assistance very helpful and knowledgeable. I transferred my Allstate auto insurance from Florida and took out a renter's insurance policy.

Julius Ianniello is the insurance guy you would all like to have. After we built a new house 25 miles away from where we used to live near his office, he came all the way out to see us. He knows us and knows what we need.

I speak well of you folks when insurance is a topic of conversation, but I can't honestly say that I do much 'referring' of any kind of product.

My agent was very patient and through with my insurance policies. I am grateful for his hard work! Hong wang

I am very pleased with Allstate and recommend your company to all I know that I hear need insurance!

Very helpful and very nice people

It was very disappointing. After being a customer for years to find the representives so unhelpful was disheartening

Jules and Tony are always very helpful

everything is good

I am very happy with my agency. Despite my disagreement with underwriting's valuation of my dwelling protection, my agent has done everything he could to give me all available discounts and options to keep my insurance costs down.

Very comfortable speaking to everyone there at the office. Not only that but you guys are on top of and understand our need, kind of a step ahead of me. I like that!!

My call was answered with professionalism and my insurance policy was established quickly. Thanks you!

I find Julius and the whole Ianniello Allstate group wonderful to deal with. Julius is easily accessible day or night. He has helped me after hours a few different times regarding new car purchases, policy changes, etc. and has always been very receptive and helpful. I truly feel this agency has my families best interest at heart and understands the value of personal customer service.

Can't begin to tell you how disappointed I am with Allstate in general, and your agency in particular. My parked/unoccupied truck was hit by an Albany Fire Department truck in my work location parking lot, and your office advised me to file a claim against the City of Albany. When I had the truck inspected at the Allstate Insurance Center, I was advised that Allstate had lawyers that dealt with just such situations, and they were surprised that I was advised by my Agent to pursue this on my own. This claim was never pursued by Allstate, and I wound up paying the $250.00 deductible and having my deductible rate reset to $500.00. Thankfully, no further claims were forthcoming. In short, I'm out $250.00 and my rates have done but increase every 6 months since. Please review my account for overpayments/reimbursements/future account credits as deemed warranted. Thanks for your help(?)

Thanks.

I’m fine with local office, however receiving rate increases two years in a row is very disappointing. I feel like I was on the wrong end of a bait and switch policy. I will be shopping around for a new agency in the near future.

I got what I want without being pushed and I always get a person to answer my phone call.

confident

We love Jules and Tony. We speak with them every month and they are so helpful and friendly at all times. I recommend everyone to go through them and Allstate. Great customer service.

Dealing with Julius and Tony is always a enjoyable experience. They get me the coverage I need.

Excellent, prompt, friendly, professional service.

very responsive to phone calls

I Wiill advise at the end of this week once my truck is fixed ....auto body shops do not like picture estimates and it was hard to find one who would deal this problem . It is a hassle to deal with wrong estimates

Jules and Tony were great to work with - knowledgeable and efficient.

My experience with Allstate was very easy and fine

I am happy with all of the support and urgency in the customer care with All State Insurance!

Always friendly and helpful. ..

Very satisfied. Friendly and knowledgeable. Overall happy with my choice to use Allstate.

Jules is incredibly responsive -- helped me through changing lien holder for new loan within minutes - literally --

Always so easy to deal with.

Excellent service.

Fortunately, I haven't needed my agent often, but when I did, he was a Friday afternoon and he was readily available and super helpful!

The agency is always great to work with. Easy to reach, very responsive, and always pleasant to work with.

Jules and Tony are always very cordial and helpful.

I am extremely please with the service I have consistently received from my Allstate over the the years". I know he has my best interest at heart.

Tony and Jules were easy to work with, well informed, and prompt in getting back to me when needed

Jules is always available when needed

everything was very simple and straight forward

Everything was simple and straightforward

“One of the best of the best “ patient and clear spoken business man, which are Julius and Tony from the Allstate office in Delmar, NY ! “Clarity of intentions” is their first spoken words to the customer! “Being awake” with full understanding of the resources, they offer through Allstate is they second spoken words to the customer! This is all you need to experience with these professional business man. To know a simple saying like: “One of the best of the best” Sincerely grateful to these two professional Allstate man, Ms. Dawn Clarisea Heilman

Positivr

These guys are awesome.

Good. Haven’t had a lot of dealings with you. But also do not have a bad experience either. Neutral

I am pleased with the service

Great service

All good switched companies for lower price on auto !! Thus saving money !!

Make the process of adding insurance very quick and easy.

Jules and Tony have provided very good service and guidance over the years.

I’m a long time customer and have always had exceptional service with Allstate and Julius.

I have Total trust in your ability to keep my vehicles & home safe & legal.

Excellent insurance agents

Julius and Tony are both very helpful. I would recommend them to anyone who needs any kind of insurance.

Very prompt service. Easy to file a claim

Knowledgeable, and helpful.

Jules is excellent

I don't get bills from you. I don't get insurance cards from you. I get spammed by you twice a day. I dread if I have to actually submit a claim. I can't believe my insurance increases annually on what is an 8 year old car with no lien on it. I am shopping elsewhere