I give the local Mark Muse Allstate office in Bethany the highest marks in all categories even though my son sells insurance for another company. The office staff helps with any issues no matter how much time is required. Penny is always able to answer any question I might have and does so right at that time. Mark is always friendly and keeps an open door. Although I have no issues with the local office, I am extremely upset about how a previous incident was unprofessionally handled. I will be writing up a case description regarding the incident a couple years ago. Thanks . . Don Neal
Except for the price of insurance - which would be true for the majority of companies, I have been very satisfied with Allstate for autos and homes. I have not contact Mark Muse often, but anytime I have he is attentive to my needs. His assistant today was also helpful and quick to understand my question (much more than assistants in the past).