Mike Neilitz Insurance Agent

Wonderful. Michael and staff have been great

Thank you for being available when I have questions or concerns about our policy. We have been clients for a long time.

I was very pleased with my experience.

Easy to deal with

You have been there for me when needed. Thank you

really great, always there to answer any question, very helpful

I’m pleased with the service received and money saved!

They are there when they are needed. The way to do a good business!

Very pleased with the support and service

to expensive getting ready to switch auto and home

Fine.

We had a claim that was efficiently handled. Thanks

Excellent customer service.

Very good agent

On the whole our experience is good. Wasn’t happy about a seemingly permanent increase in car rates due to first small accident that was our fault. Been Allstate customers for many years.

Always helpful when I have a question. Feel like you have our best interest in mind.

Allstate has been good about keeping me updated on the status of the claim.

It was alright, no issues.

Great agency, would highly recommend.

Has always been great.

very professional service. Our local agency is always ready with current information and help if needed.

It continues to be a big mess.

It is great

Very reliable and easy to deal with

Efficient, clear directions, timely communication

Great service! Hard working and worked fast to get my claim paid and my car back on the road!

very good

suspending insurance on a car and then reinstating it so you can use the car for a few days has been great for us. We do not need two cars very often but when we do this is a great insurance feature.

I had a good relationship with Mike and his crew. I have since moved out of the area and so far have been satisfied with the service.

My agent is great always there to help

everyone that I've talked to has been very nice and helpful!

I’m very pleased with my experience, how I was treated, response time and overall felt like everyone cared about my needs.

I feel like I pay too much for what I get out of the service. My wife and I have been with All State since we got married 3 years ago. I have been with all State for my entire adult life. I have never once seen a rate reduction. I think I’m due for a break in premium pricing.

I have always had ALLSTATE for my renters insurance, I tried another insurance company (for 2 weeks) but their premiums were all over the place, so I went back to ALLSTATE and have been with them for about 10 years. Mike is an awesome agent. The lady that takes my premium is very sweet. Thanks Debbie!😊 :-)

Professional, efficient and likable!

I've been using the same Allstate office since 1990, when I first moved to Medford, Oregon. I moved up to Portland almost 15 years ago and have chosen to keep my insurance through the same Medford office. Great personal service. Now, please lower my rates! Thank you.

I have been with Allstate from the age of 17. I wouldn't be with anyone else

You guys go out of your way to resolve problems when they arise. Thanks for all you do.

GREAT DEBBIE IS ALWAYS THERE FOR ME ,AND WHEN SHE ISNT SOMEONE ALWAYS IS. NO WAIT TIME.

Excellent so far. Currently in the middle of a claim, first one since joining Allstate. I will respond after the claim results.

Our experience has always been great. Although, I probably don’t contact agency as much as I should regarding new rate and our policy. So I feel like we don’t interact that much.

Always trying to make sure I am taken care of

The Michael Neilitz agency is great. Mike cares about his customers and he or his staff has always been able to get the answer if a question arises. I've recommended several people to his agency over the years and some have signed up because Michael and/or his staff gets the job done.

It's great,but my ins,to high I'm going to another ins company on June 28th yhxs

Debbie is amazing! She anticipated my needs and made appropriate suggestions on my coverage and executed them expertly.

Always great!

It was all very smooth and easy. Everyone we talked to was friendly and helpful! Good work, everyone!

If I'm going to hire a local agency, I would like that local agency to have decision making power or some sort of power to help me with my claims. Instead, the agency is just a way to collect money. I would be better off going with a cheaper online provider.

Very good. I like this agency and my agent. I count on them to look out for my best interest .

I have always had a great experience with your office.

I am satisfied with my service. But when the bills comes out the amount is different because of timing and that is frustrating. It would be great if this was explained on the front end.

Everything has been great. Always very helpful.

we have had the best service we can get from allstate. no complaints. thank you for the awesome service.

Overall a very good experience. Good price.

Mike & team are amazing! Helpful, caring & professional. I really do feel, "like I'm in good hands" with them!

Sadly, after years of being a customer our experience with having a car totaled in an accident has brought us to the point of not trusting Allstate to insure any of our possessions. The Neilitz group is very nice however they represent a company that in my opinion is not honest and forthright in its approach to insurance reimbursement. I am dissatisfied by the lack of effort put forth by my agent in the process of trying to get proper reimbursement for my totaled vehicle. I believed my agent to be my advocate and that is not the case. Some helpful advice was what was available, nothing more. Now I get to wrangle multiple insurance companies as well as my own to properly reimburse and value my vehicle correctly. Frustrating to say the least.

Excellent service wouderful guidance top notch team!

My experience with Allstate has been very positive even when I had a claim that was not my fault. They were very kind and professional.

I am very pleased with my Allstate agent,everything has been taken care of in a timely manor.

The Neilitz group always gave me great service but Allstate as a company I could never recommend. My truck was insured and after I took it off and later tried to put it back on I was told I couldn't unless I went to DMV to prove it was road worthy. I was stuck out of state with no way to get home. I called a few other agencies and none of them would have any problem insuring my truck. So I picked a new insurance company for all my policies.

Excellent service! Knowledgeable, helpful, relevant, professional and friendly. Couldn't ask for more!

mike NEILITZ IS FIRST-RATE IN EVERY SENSE

Awesome customer service!

I have always been given prompt and professional service.

Had a recent claim and was very happy with claims payment proceed.

I have not had a bad experience with Allstate. My agents are great.

We have always had very good help with Allstate. Thanks.

Always very good. Always there with help and information when I need it.

Very satisfied with your service.

I always get wonderful care with Mike's team. They always strive to get me the best prices.

Thanks again for the free tickets to the movie!!

Pleased

I am shopping around to see if I can get a better deal.

Responsive and easy to deal with.

Very helpful

You guys are great - excellent communication and service. A very welcome change from Farmers!

I appreciate how Michael and his team make you feel valued as customers and as neighbors. They are genuinely caring & friendly, not to mention helpful.

Everything went smoothly

Allstate has proved to be a trusted company when I needed it.

You folks do a good job. Your a little expensive, but you pay for what get.