You guys are the BEST! I'm an old lady who drives a very old car. I can drop my car off and tell John do what needs to be done and that's just what happens. I know other businesses have taken advantage of me and I rather expect that as I know little about cars. Paul's Auto I trust. They have taken such good care of me and my car over the years. I wouldn't consider going to anyone else. They care about their customers and it shows. Thank you Paul's Auto!
Paul’s did a engine and transmission replacement on my Dodge Caravan through my warranty. They were communicative through the whole process, got my car fixed and it is A-1 shape, John was so helpful with any questions and concerns. I will definitely recommend their service to all.
The service is excellent, going here for years, they take wood care of my car, but im really sure the guy who check my car took something of my back seat hope was a mistake and they call-me they have it, it will be really nice Just want let you all know be careful and don’t leave values in your car, (like my daughter did)
Pauls auto. Hmm. It took about 2- 3 months to get what was paid for. You might have to be persistent. If you have problems or issues. Get a second opinion elsewhere. Make sure you talk to manager directly for any of your concerns. I guess what I am trying to say is, after the runaround, I was ok with the work done.
I had a vehicle inspection recently and from my limited experience, I can tell you this shop seems honest and competent, and they have fair pricing. Based on their report, I am having my brakes serviced there next week, and I'll update my review once I've had actual work performed.
I was In Las Vegas last June for my son's birthday when my car's air conditioning went out. I called a few places, and Paul's Auto Service said they could look at it it that same day. It was 2hrs before closing. The Tech was very honest and fair. He could have easily taken advantage of the fact I was from San …
Tried getting an estimate on a specific engine replacement and they wouldn't give me an estimate without my car being towed over there to check "other repairs" needed. Im asking for one job done and they already are thinking about more repairs other than what I've asked for. Big red flag 🚩 no thank you
I am indebted to Paul for not only repairing my niece's car but for not taking advantage of her when her car unexpectedly started smoking and losing power. My niece drove out to Las Vegas from Los Angeles to celebrate her birthday and when she was set to return home her car began smoking and the engine started acting up. Paul figured out the issue, took care of it and had my niece back on the road In no time. He took time to explain the problem and it turned out to only need a minor repair to correct. He was beyond fair for what he charged and did not perform any unnecessary work for what we thought was going to be a major repair. Hats off to Paul and his crew for honesty, integrity and exceptional customer service! Hopefully you don't have any car problems out in Vegas but if you do I highly recommend Paul and his staff to get you back on the road.
These guys are awesome. Took my Jeep into them with a vibration in the drive train. They went a lot of trouble to identify the problem. They narrowed it down to a couple of possibilities but could not be absolutely certain about the cause. Rather than commit to expense that might not resolve the issue they recommended a number of options. Despite all their time trouble and advise they would not take any consideration for their time. Paul and Jon are great, honest down to earth guys and I would highly recommend them
Cannot say enough good things about this shop, being new to the area its hard to really find a shop you can trust. But John and the boys at Paul's Auto Repair delivered. I felt like I'd been going to the shop for years. Everyone was more than willing to help, had competitive pricing and the service was phenomenal. John really took the time and made sure my car was good to go and I felt confident that my issues were taken care of. Would recommend 10/10
This was the first time I had to take my car to get repair to any shop. They popped up on yelp when I searched for car repair shops. They responded to my message almost instantly and the quote was very accurate and at a very low price. Once inside the shop the manager was quick to respond to any questions or concerns. My car was ready within 6 hours and they called me to tell me when it was done. Very low price and excellent customer service. I will definitely bring my car back to this shop for future auto repairs! Excellent job! Will recommend to friends and family
I needed my car so I was able to drive home to Utah in a month and John did everything he could to get it to work and was able to fix it! No other mechanic shop would go to the extent to make sure my car worked like they did so if you need anything done with your car I would for sure recommend them.
We are from out of town and had A/C problems, picked this shop solely on reviews. Paul’s Auto Serivce was excellent! All the shop workers and the owners wife were so nice and helpful showing us the problem, got it fixed quickly and the price was great! I would recommend this shop for their services and customer service! 10/10 experience
The best auto repair shop around. They are honest and reliable. I have been to many other shops but I have either been ripped off, taken advantage of or the work not properly done. This is the first shop I feel has not taken advantage of me. They repaired my car and it runs better than ever!! Give them a try!! They will not disappoint!!
Honest, reliable and kind mechanics I have had two different jobs done on my car from John and the crew at Paul's Auto. They have been very courteous, honest and reliable. I don't feel like I am being taken advantage of (so many others have tried this!) instead I feel like someone who is a valued client of their business. I appreciate the straight answers and sound advice that has been given to me. I drive 45 minutes each way just to get my car repairs done at this shop. I can't recommend it enough.
Paul's has been my preferred mechanic for the past two years and I have always been very impressed with their work, their speed (they always finished the day I brought my vehicle in, and sometimes even had it done before I could walk the few blocks back home!), their honesty, and their pricing. When I came to them with mystery issues, they would figure them out quickly, explain them to me--without talking down to me!--and fix them thoroughly. It has been a great relief to have a trustworthy auto shop so close to my home.
I had my struts replaced here. After they were replaced, I had a strange clanking noise which ended up being a real head scratcher. After taking my truck in about 3 additional times, they pulled everything back apart and fixed it. I'm happy that they made by their word and saw the job through. These guys are honest and do great quality work. Highly recommended!
This place did good work and we were happy with the results. They are friendly people and have fair pricing. These guys know what they are doing and dont try to sell you on something you dont need. I highly recommend this repair shop to anyone looking for repair work. They will not lie to you or be dishonest with you.
I decided on Paul's after reading good Yelp reviews and their reasonable quote on replacing my head gaskets and timing system on my 2001 Subaru Forester. They did the job for several hundred dollars less than the other shops wanted, and did it well, keeping me up to date through the whole process. I dealt with John. I am not from Las Vegas and was concerned about the warranty on the work should something break down once I was back in Nebraska; he assured me they had a nationwide warranty system just for that reason.
I learned about this business from a friend and needed an engine diagnostic and potential $$$$ repairs according to the chain garage that it seems just goes by error codes from the car. I found them to be professional and personable and they're labor rate is well below industry standards. In talking to John and Paul I felt like my needs were their needs and they actually care about me the customer. The repair was handled expertly and I saved a considerable amount of money and did not have work done that it turned out was not needed. Lyndon
I started taking my car here after I had let a few other mechanics ruin my car. Needless to say, they got everything taken care of and still take care of me everytime I go in. Several years later, glad to know there's a shop I can go to that I trust. Over the years, they've helped me make sure I only get the work done that needs to be done. I appreciate that.
My check engine light turned on right after we crossed stateline, luckly the car didnt give me any problems getting us into Vegas. But was bummed knowing something could be wrong with my car and worried if it would survive the 4 hour trip back home. So I brought it to the shop to get the code read the day before we went home just incase it needed to be fix. It took less than 15 mins to figure out what was wrong with my car and put my mind at ease knowing we would get home with no problem. Definitely bringing my car here if I ever need my car fixed next time I'm in Vegas. They are polite and honest, appreciated the fact they suggested I take my car back to who fixed it back home, since the part would still be under warranty.
I'm in a touring band that plays every night. Our van was too messed up to get us to LA from Vegas and we had to leave the next morning. Went to Paul's early in the morning, they took in our van right away and found the problem and fixed it ASAP. The problem was not a simple one as I know a bit about cars. The mechanic was an awesome dude. We were able to make it to LA by that night and it was a godsend. Not sure if we got price scammed but the fix wasn't too much so I don't think so. Would recommend and would go back if we ever had to.
Paul's offers great service at reasonable rates. Not only will they tell you what the problem is they will show you. I have needed to have my car worked on twice and received wonderful assistance which was a relief after having a bad mechanic experience shortly before in Las Vegas. I plan to continue having all of my automotive work done here in the future.
Paul's Auto shop was referred to me from a family friend. My check engine light was on in my car so I took it to Paul's to get looked at. John called me that day and told me what was wrong with my car and it ended up being a bad part Pep Boys put in last March. John was honest and professional with me, even telling me to take it back to Pep Boys to have them fix it. I am so impressed with this shop. I will definitely take my car here from now on and would highly recommend this auto shop.
I was so pleasantly surprised that Paul himself checked my car out and was honest and informative in diagnosing what was wrong - I dont know anything about cars! I needed a brake light fixed too and he did in right then and there (2 min). No pressure tactics or adding random charges. Seems like a great place, gets work done fast, and takes the time to explain things.