Robert Propkop was very efficient and friendly in setting up my insurance coverage. He managed to obtain for me the same coverage I had with GEICO while at the same time adding apartment renters insurance and still coming in at $250 less per year. I'm a happy camper! Aaron James, St. Paul, Minnesota
Robert Prokop is the consummate professional, who also displays a keen sense of service. He takes the time and gets it right. Very unlike so many insurers who only seem to be interested in selling policies, Robert is a true partner who inspires trust which, in the world of insurance, is the foundation of the client-vendor relationship. 5 stars, not one less.
I got myself into a bit of trouble, and currently have a terrible driving record. I shopped around for about a week, and after countless places refusing to insure me (or quoting over $1,000/MONTH) I FINALLY connected with Robert Prokop, and he got me insurance for under $400. It's obviously more than I want to pay, but with my record (and the fact that everywhere else charged me over 50% MORE), it is BY FAR the most affordable insurance I was able to find. He answered all my questions, was very timely, and even helped me out on a weekend! Super appreciative, and definitely recommend!
When Our insurance agent called me, My first thought was uh oh. Then Robert Proceeded to tell me about updating our home and auto policies with the same company which saved us tons of money. First, it’s unusual for an agent to call. I thought only we called. But Robert spent a lot of time explaining the new policies and comparing them to the old ones. He Listened to me and answered all my questions. He told me all the options but let me make my own judgments about What was best for us. I would recommend him to anyone!
You know how they always say "you never stray too far from a good thing"? Well that's what I know about Prokop Insurance. Robert always gets me great rates and educates me on all the options so I know I'm getting the best coverage and protection my money can buy! If you need insurance, or your current provider is raising your rates too much or you just want to know your getting the best for your money... Call Prokop Insurance, you won't be disappointed!!
I had only had a policy with his agency for a few months, and Robert emailed me. He said that he had a better deal. Ultimately, he cut my rates in half. .......Who does that? When I did meet him he was funny as heck and very personable. And he has a great ad in the City Pages. Robert Prokoff is kickass
My experience with Robert was pleasant. He is very knowledgeable with explaining my insurance plan. Especially life insurance. He did not rush me to make a decision for my auto & life insurance. He respectfully reached out to check in with me after so time passed. At that time I proceeded with getting my insurance thru him. The process was fast and efficient. One other nice thing is that he gives me friendly reminders of when my policies are due-sometimes I forget :). He periodically contacts me when he thinks I can get a lower insurance quote. The experience with Prokop insurance is amazing!! I would not want to be with any other company. I am confident that I am always in “good hands”. :)
Worst Insurance agency! Never answer their phones or call you back when you leave a message. Robert answered once and sent me straight to Jerry's voicemail. I've also had one conversation with Robert when I first set it up and he was very rude. My insurance was set to go up $43 but I was trying to understand why. They did nothing to help me. I officially cancelled and am working with someone else but had to call Nationwide to do so. Terrible customer service! Can't wait for Robert himself to bash this review next since it shows hes good at that.
The agent that i've been in contact has dealt in a very unprofessional way concerning everything with my policy. It took a month to enform me that i was being cancelled for the exact thing that i was seeking insurance for. Was super helpful until after I sent him a check for ayears worth of insurance. Then it seems he has not the time to give me important facts concerning my policy, which i've paid in full. Give my money back then. signed, Insurance poor in Rosemount, MN.
I have had my Auto, Homeowners and Life Insurance with Prokop for over 10 years. Robert has educated me on the importance of Insurance and my options to fully cover me and my family. I'm setup on automatic withdrawal so my encounters are few and I don't have to worry. I always recommend Prokop Insurance to my family and friend's.
I have been utilizing Progressive insurance for the last four plus years. I am a diamond member, but have always felt a little frustrated that I really do not know my agent. After I talked with Rob, he walked me through a key few dynamics, e.g., insurance coverage totals, pricing points, anciliary coverage points. After walking me through the various dynamics, I was able to save money on a monthly basis, plus receive additional coverage for things like: towing, windshield cracks, extra coverage protection. I feel that Rob is very personable and is going to be there for me, whether it's additional coverage down the road or in the case that something unforeseen comes up. I highly recommend using this agency for any and all insurance needs!
I have been a Prokop customer for 11 years. I have had car and homeowners insurance with them through Victoria, and now Nationwide. Robert and his previous assistant have been extremely helpful to me over the years. In the recent purchase of my home, they put together the info I needed immediately, and when there was an issue with payment due to my closing company, they helped me figure out where it went. I also called Robert recently to make sure I had something specific covered. Of course he said yes, and that is what I like about Prokop so much. They make it affordable while still making sure you are covered for life occurrences. I will continue to work with them for years to come.
After this review, he is probably know who I am... I am current customer with this agent for a year. Well now it is time for cancel my policy because silly reasons that Nationwide increase my premium (not any tickets reasons). On Nov 15, I called Nationwide that I would like to cancel the policy, they said I need to cancel with my agent. So she transferred the line for me... Nobody answered... She left the voicemail for me. Second time, I called the agent. One of his employee transfer me to Robert; nobody answered. Left the voice message. Nobody call back. Third attempt, one of his employee answered, I told her that this is my third time that I called. She told me that I should try calling Nationwide and cancel after 5 because "Robert IS TOO BUSY". I told her that I want to cancel by tomorrow because I will start my new policy tomorrow and I want to finish this "too long errand". She told me to email Robert. I emailed and received the reply that I need to do some paperwork that he did not attach...haha very professional agent! (what a joke) Now, I am currently wait for MR ROBERT BUSY PROKOP after this 15 days to cancel my policy.... Oh wow! I just saw the reply from the business. If there is no story to tell, I won’t tell. I did negative stars for other business when it’s actually a bad business like yours. I also rate 5stars for many businesses when they are actually awesome. My reviews are variances. Btw, you just proof that you are kinda business that alway said to yourself “that’s not my fault”. Please quit being customer services based service- cuz you totally don’t have service mindset.