Amazing service!!! I showed up at the end of the day, with three small kids in tow, a large bolt in my front passenger tire and a low pressure warning. Rick checked with the guys as they were wrapping up for the day and they agreed to help me out. Three other places I had called in route to here quoted me 1.5hrs minimum. Andy, the mechanic was so kinda and quick, none of us had to get out of the car. They couldn't patch it (too big) but put a plug in and then added air to all four tires. They were so generous to me and my kids making sure they were happy and we got out of there fast. I know I'll need new tires soon and I won't be shopping around. Quality service goes a long way in my book. Thank you Rick and Andy!!
First, made a quote on phone on tire repairing because nail pierced my tire; they said YES that they can repair it. Then went to there, discussed, talked and finally agreed to repair the nail place of my tire. The repairing technician is a tall, slim and young white man; he used plug to repair it; very fast so that I didn't see the whole process in the time that I just use the towel to wipe my dirty hand. When I got home, waiting for 1 hour to cool down, then I checked the repairing: shocking! the repaired tire pressure is 40 psi ! its cap is very lose; the outside of the plug was left too long so that I needed to use my knife to trim down. All of other three tires are 36 psi that the same technician put the air into. He put me in a very dangerous position because the 40-psi repaired tire is easily blown out anytime! Never go to this place!
This place is great, I couldn't have had a smoother experience. They are super fast, friendly, affordable and honest. They did a great job too. Picked me up and dropped me off. Thanks guys I'll definitely be back and will recommend you! Thanks for making a stressfull situation much better
We, & several others we know, have been going to RB Tire & Brake for years. We're very grateful for all they've done for us, & always appreciate having the peace of mind that we're getting top notch work done at a fair & reasonable price. Rick, Robin & Justin are awesome...knowledgeable, personable, trustworthy & they truly go above & beyond. We have no doubt their entire team is fabulous!
My dad has brought his cars here before and had nothing, but good things to say. So I brought my car in over the weekend. The service was great and very friendly. Justin was awesome to work with and did a great job at keeping me in the loop with everything going on with my car. Definitely seems like an honest, trustworthy shop, which is not always easy to find. They even gave me a license plate frame since mine was cracked. Thanks for everything guys!
Went in for an ABS traction control problem. Charged for an hour of labor just to pull codes from the computer. That was about the extent of their troubleshooting. They didn't even give me the part number for the part I need to replace. I elected to not have the work done there. Not really very helpful with my automotive problem.
My brake repair came out to a lot more than I'd expected but I feel confident that Rick and his team did a good job. He was kind enough to give me a break (should be there motto, we give people brakes ;) on a few fees and bring down the price some because he rotors and brake pads were in worse shape than I'd thought. He even replaced my oil cap that had melted in a previous incident without charging me. He just went ahead and did it. I really appreciate the work you guys did. Thank you.
Great customer service They handled a warranty claim for 2 tires that I had not bought from them and they were extremely helpful. Worked with me to be competitive on the replacement cost and I know where I will be buying tires from next time I need them. They did not have my tires in their stock and they got them in just 1 day. Set an appointment to get them mounted and balanced and I was in and out in about 30 minutes! Rick and Justin rock!
I have been a customer for the last few years but when I suddenly had a problem with my AC I took my car into an AC shop for a free evaluation. They told me my compressor was bad and the repair was quoted at $800-$1,000. I put off having the work done and when I took my car in for routine maintenance I asked for it to be checked out but didn't tell them about the previous diagnosis. Well to my surprise Rick told me that it wasn't the compressor and the repair was less than a third of what I was quoted at the AC shop! It's great to have a repair shop I can trust and that can handle all of my needs. Thanks for the great service Rick and Justin!
These guys are awesome! I've been taking my car and referring friends and family for some time now. Justin, the manager is personable and kind. The entire staff is friendly and they all do great work at good rates. It is obvious the pride they put into doing things right the first time with quality parts. I wouldn't go anywhere else.
What a great experience. I was looking for a reputable shop to be a long term automotive service advisor after being continually "sold to" by the Lexus dealer. RB Tire & Brake delivered! I needed front tires, alignment and front/back brakes. Justin provided estimates by email prior to dropping the car and it had incredible detail. After dropping off the car they realized I didn't need many of the items in the estimate. Service was outstanding and the pricing fair. If you are looking for a well run and trusted shop, RB Tire & Brake is a fantastic choice!
I have been going to this business for many years, a great company to do business with. Family owned, great service, great prices and HONEST! You cannot ask for a better locally owned business..Rick is extremely knowledgeable and you can trust him to do what is right for you. When the work is done it is done right, and you won't be gouged! Highly recommend!!
This is a great, professionally run shop. I really appreciate the outstanding service, and how conveniently located they are. I will come back later to replace my tires (they will be worn out soon), and an alignment. I am very thankful for Justin (shout out!) and the team for their hard work and dedication.
I'm not sure if this counts as a review as I left after the price disclosed to me. Guy at the desk just just gave me a price of 300$ to put on two front struts. I even have my own struts purchased beforehand. Then he proceeded to tell me it's a 3 hour job. Found a good place in esco instead.
RB Tire & Brake has saved me many times both in parts and labor, discounted rentals and giving HONEST assessments of real concerns without milking lesser concerns like most auto repair shops seem to do (prey on ignorance). Rick even went as far as reviewing a forum post that gave a mechanic a better way in to access a part saving me several hundred dollars in labor. These guys are willing to try to save you money and really listen to customer concerns. Despite moving away from the area, I still find myself going here.
Couldn't agree more with Charity and everyone else. I had a wonderful experience with Rick and Robyn. I generally like to stick with one outlet on certain things, and auto repair is one of them. It takes a lot to earn my trust and business when it comes to working on my car simply because things can get very out of hand; I have had plenty of experiences with other mechanics (I'm sure we all have) that never really told me what was wrong and didn't seem to care about fixing the car. With Rick I feel like he is really looking out for my (and my car's) best interest, and that goes a long way with me.
These are guys are great automotive technicians. I had some really bad noise going on in my front-end. They immediately diagnosed the problem and found that I needed just front brake pads. They were really fast and super nice. They even gave me a ride to and from my work. If you need good tire and brake place in Rancho Bernardo give RB Tire and brake a call. Ask for Robin....she is really nice.
Had my oil changed and while it was in the shop, they checked out some other minor parts on my car and found that the brake pads were almost down to bare metal. Had it driven it too much further, it could have cost me a lot more money. You really can't replace a good honest mechanic. Thanks Guys!
We have taken our cars here for years. They are honest and competent. When you are a regular, they go out of their way to help you. I can call for quick advice if my car acts up and they will take it at a moment's notice. It is a small shop with personal service and good mechanics.