Sereda Y. Fowlkes Insurance

Great agency, attentive and expert at their products and coverages.

We have had a good experienc with Allstate.

Sereda and her crew do a great job. Very attentive.

We have used Allstate for over 30 years. Our local agent is available whenever we've needed to update or alter our coverage.

Betty always provides the very best customer service, which is why I always turn away offers from other insurance companies!

My agent is always helpful and responsive to my insurance needs. I've been with Allstate & Betty for many years, don't plan on leaving anytime soon!

Sereda and her staff are the best for insurance in DC, MD and VA! They helped me with my auto insurance, my home insurance, and an umbrella policy to keep me covered!

Positive.

Have been with them for decades and always very pleased with the personal service. They are always very helpful and easy to reach!

Nice team.

Very satisfied

Good, Betty is always so professional and friendly.

Great customer service every time I needed them!

Not good at all, we had water damage last February and it’s not all fixed yet.

Very responsive to our needs

Prompt courteous and thoughtful assistance.

I have written an email to Sereda and I have not gotten a response.

I was disappointed with the adjuster's process handling in accessing the issue st hand and the end result as discussed with the company via three way conversation. 1. I explained to her what the technician stated in his document to include that the water was coming from the above tenant. She was included on the three way conversation with the company's Rep who explained to the adjuster In technical terms about the unit and how the water was not coming from my air conditioner fm inside the walls. Before she even got the details, she was on the phone and told her colleage "I know what I am going to write in the scope" before she determined anything. She had already made up in her mind that I was at fault. ---she saw the damaged hard wood floor that connected to the carpet. I told her about the carpet but she told me it was juice - but it wasn't. In order to make sure my home is environmentally safe, I have to come out of pocket to get water expert to assess before any construction can be completed. 2. I saw her taking pictures not relevant to the area that was damaged and she **** to me--I was looking at her. I have to spend more $--I felt cheated in support and $ offer

It was a great experience you guys were very help and proficient.

I love that You scheduled an appointment to talk about updates & opportunities to cut cost, very proactive. Thanks so much

I have my personal car and home owners with sereda as well as 6 vehicles with my business. She is responsive, very knowledgeable, and provides excellent service. She called me recently to let me know about a discount i was eligable for and saved me $100 a month. Out of the blue! Highly recommend

Sereda is very professional and extremely responsive!

Betty is outstanding. ..extraordinarily helpful, knowledgeable and outstanding customer service!

Service to accounts has been fine

There are no complaints about Sereda or her team! Very professional

Sereda and her team have been taking care of me since I first moved to the area in 2012. From vehicle to rental insurance, and now with homeowner's, they have always been extremely helpful and responsive. Could not be happier!

Very well cared for.

Friendly and knowledgeable staff. Very helpful.

Betty Holley always is friendly, helpful, and efficient. It is delightful just to speak with her.

Sereda and Betty are always so pleasant and nice to deal with. They always make the extra effort to assist in any way possible. Excellent team!

My premium just jumped from 299 to 388 for no reason

Questions are answered promptly. Rates are competitive and comprehensive.

After I truly felt I am in the 'Good Hands'. My highest expectations were met. Thank you.

never an issue always there to assist

More expensive than others.

great no problems.

Great agency, always responsive.

Sereda has always done a great job for us. We have never had a problem in all these years.

Quick responses, great customer service.

After a horrible experience with State farm I found Sereda through a common friend. She reviewed my personal and business policies and found not only was I under insured but I was paying too much!! We now have home owners and vehicle policies with her. She is responsive and extremely knowledgable. Cant recommend more highly.

Always very helpful especially with a stressful time as moving.

Betty is fantastic!

Very good experience! Responsive and helpful

Great! Very helpful

"Betty" Holley spent a lot of time with me in Aug 2015 discussing my auto and condo. insurance policies (coverage limits, costs, electronic vs. hard copy billing and policy renewal details, etc.) and providing an overall review of my situation. I appreciate her knowledge, plain-spokenness, humor, and relaxed approach.

Super helpful and was willing to help really quickly! I needed renters insurance the next day and she was able to do it for me.

Good

We felt good about our experience with you

My experience with my agents has been very good and they have been very helpful.

for the past 30 years I have had a good experience with AllState.

I have always had an excellent experience with my Allstate agent and office

Always get questions answered in a timely fashion. Good overall service.

Betty was the best ! Always answered and always went the extra mile.

Very confortable all the questions where answer with a smile very professional I been with Allstate over 50 years and alway love it have a good day thank for your service

I could not be happier with there response to my questions and inquiries.

Serena does a great job.