Sereda Y. Fowlkes Insurance

Great agency, attentive and expert at their products and coverages.

Awesome and quick

Sereda's team provides excellent service. I have all of my insurance with Sereda, she has always taken great care of me and my insurance needs. A great team!

Sereda is always quick to respond and provides me the necessary and important information I request when reaching out to her. I have recommended, and would continue to recommend her as an agent one could depend upon and trust.

great work i love your kind words love

Sereda has always come through for us. We recommend her to our friends and business associates all the time.

Friendly and helpfull

Great costomer service

We have been dealing with Sereda Fowlkes for decades, and will continue to do so. Only the very best for us!!!

Sereda and her staff are the best for insurance in DC, MD and VA! They helped me with my auto insurance, my home insurance, and an umbrella policy to keep me covered!

Excellent service, great people! Start the "Good Hands Experience Today!"

Sereda is honest and really knows the Allstate products. It is a pleasure working with her.

Always a positive relationship.

It could not have been better.

Great experience

Allstate has provided adequate service

Great service.

My experience with Sereda and her staff has been great through the years. They always treat me with respect and provide excellent customer service. Thank you for all you do.

I love Sereda! She is amazing!!! So helpful, patient and knowledgeable :)

I have the highest regard for Ms. Fowlkes' business style.

I ‘ m very happy with my Agent

Excellent service!

I have been with Sereda Fowlkes for many years I would not change to any other insurance company

Very positive experience. My wife and I feel Sereda is very trustworthy and a valuable resource to use when issues arise.

I'm always glad to be able to reach real people with a phone call to Sereda's branch. Sereda or one of her associates has always been ready to answer any questions I might have. I've been a customer for years and don't forsee looking for a change!

Excellent customer service.

Very personal service. I’ve been a client for over 22 years

I'm sticking with Allstate! I've always been satisfied with the personal touch and helpful information and guidance I've gotten whenever I've visited the office or called on the phone.

The person who contact me was not very friendly

I have my personal car and home owners with sereda as well as 6 vehicles with my business. She is responsive, very knowledgeable, and provides excellent service. She called me recently to let me know about a discount i was eligable for and saved me $100 a month. Out of the blue! Highly recommend

Sereda is very professional and extremely responsive!

No problems after many, many years.

I love working with Sereda! She has earned not only our personal home and auto, but the auto policies for my company and business partner.

always respond quickly and professionally quality service

just ok

Serena Fowlkes has been my insurance agent since the mid-1980's. Any time that I have had a question, I have received prompt and clear answers. I have been happy with the service and pleased to recommend it.

Great Agent

Great insurance company. Sereda has been very helpful to me. She is the best insurance agent I have ever had. The best!

Sereda is excellent. Thanks, Sungwoo Kim

No complaint, great agent. Thanks

You've been very easy to deal with. Fortunately, we haven't had a claim, so I can't comment on that aspect.

My experience with Sereda Fowlkes has been exceptional. She is always available, and takes as much time as I need to explain any questions I may have. She is also very professional, and her kindness and personal involvement shows through every time I call and have questions. It has been a delightful experience having Sereda Fowlkes as my Allstate agent. I could not ask for a better one.

I think they try to understand each client's situation and do their very best for them, offering advice and suggestionsI. I know I have always been satisfied.

Dealing with Allstate Insurance is OK. My complaint is the premiums I pay annually.

I've been with Allstate -- specifically, with Sereda Fowlkes for over twenty five years. That should indicate how I feel.

Sereta saved me money by combining the premiums for our two cars. She increased the deductible on our homeowners insurance saving me approximate $300 a year, and updated our Allstate Auto Club account. Sereta is very warm and friendly, clearly explains ways to save money, and makes me feel important and valued. She took the initiative to contact me directly and discussed these cost effective changes. I am most appreciative of her service and glad we have her as our agent!

Sereda was very informative and helpful. I was very happy to do business with her and will go back to her if I have any insurance related needs in the future.

Sereda has been helpful to us for many, many years!

friendly agent and easy to work with

My experience was excellent, felt very comfortable, never had any problems at all.

Sereda is amazing! She makes sure she follows up if necessary and has great customer service skills.

Good

over all these years I have held on to allstate because of the wisdom I have recieved when moments require good decisions and the way Sereda handles me is not only professional but as as real friend.

I Have a perfect and fast response to all my problems on 2016, all your staff works very good including the NT AUTO BODY Shop, they did the incredible job, my old car lucks like new!! Thanks very much to all of, Anton & Georgeta Manolache

fine.

Sereda is very friendly, professional, patience and knowledgeable. She took the time to explain items I was unfamiliar with due to terminology differences going from one insurance company to another. Sereda made our transition to Allstate seamless and uneventful; which is definitely a wonderful way to start a new relationship. Best of all, she helped us save $480 a year!! Thank you Sereda! Your customer service is exceptional! Sincerely, Catherine Parsons

Great service, fast and acurate! Thank you!

Sereda is a true professional, and I felt comfortable engaging with her from the beginning.

I have had really experience with my agent. They are there when I need them and very helpful.

Very good, easy to deal with

We have been pleased each year as we review policy with the effort and concern to help us understand and get the most from our policy as seniors. Thanks.

Our car has backup camera and blind spot monitoring. Is this taken into consideration in calculating the premium? #952 123 742 Raju K. & Premila S.Pullarkat

I'm grateful for this Allstate office. They have been very helpful.

Great! Sereda has been so helpful and made everything clear and easy! Loving Allstate.

It was outstanding!

Great

Good support in short time and very responsive. Keep it up !!

Ms. Fowlkes provides very personalized service and makes me feel as though she has my best interest in hand.

Excellent service, reasonable premium, comprehensive website, all one could ask for.

Wonderful

Service was professional, prompt, efficient and I was able to save money!!!

Sereda is among the most highly ethical and trustworthy agents. She is also very genuine and very kind. I'm glad to be among her clients.

I am very satisfied with the service provided. I intend to call you about the possible discount e mail you sent me concerning auto insurance especially since we drive very low miles each month.

Your agent Sereda is great and her office staff is very courteous. Your claim adjuster Brian Patterson was very knowledgeable and good. I wish I could say the same about rest of the people, I dealt with during my past claim. I wish I don't have to deal with Tom Egger, most egoist person. According to him he is the supreme authority and I can't go any further to discuss my issue. I was so stressed and had two stroke. Without the help of Sereda, my claim could not have been adjusted.Thanks Sereda

EXCELLENT CUSTOMER SERVICE, SEREDA IS VERY FRIENDLY AND NICE.

Sereda Fowlkes is a great agent for the customer.

Excellent service. Thanks.

I always experience excellent customer service and agents are eager to assist with my information requests.

Was very happy with the experience. I would recommend your company for any insurance needs, but if they do not ask I would not reply...