Seven Star Carpet Cleaning

I am very impressed with the service I thought we had gone too far with waiting to get the carpet done but Sevenstar saved the day! My family and I are very satisfied with the results!

I purchased $156 Living Social deal for whole house up to $2000sqf. DC came measured the house and asked for $700 more. The room carpet area was 1950 sqf excluding stairs. He charges significant $$ for each stair step and he said he has to soil treat the whole 1950sq at 30cents per sqf. I asked him to clean only the downstairs carpet and stairs and do not soil treat, and stay within the Living Social purchase limits. There was only one room upstairs that was soiled. In the rest of the house only few very small spots that would need pre-treatment. He said, he is a professional and to do the job right he has to pre-treat the whole house carpet. I asked him to leave and got a refund from Living Social to be used for other deals. They would not give my money back.

DC and his assistant did a very thorough job cleaning my carpets. He was more than happy to answer whatever questions I had about the additional carpet cleaning with pet stains and even gave me suggestions. They were able to do my entire upstairs within an hour. I would highly recommend them. Very friendly too!!!

Nothing but great experiences each time we've used Seven Star to clean our carpets! D.C. is always on time and communicates pricing clearly before any work is done and post-cleaning care instructions to ensure you maximize the effectiveness of the cleaning. I would highly recommend to anyone needing their carpets cleaned. I just reach out to him directly whenever I need a full clean or a stain removal and he has been Johnny on the spot every time. Don't bother looking anywhere else!

I am very impressed with the quality provided by Seven Seven Star Carpet Cleaning. Not only was DC quick to fit me into the schedule but he made sure there were no surprises and ensured I was satisfied with the service before leaving. Some back story, my fiancé had “steamed up” a spot of puppy pee, little did he know the tank wasn’t sealed. That resulted in the urine/dirty tank water being spread *all over* my spare room. GROSS. THANKFULLY, Seven Seven Star Carpet Cleaning came to the rescue with their pet treatment because after a month, it still smells perfectly fresh; which I never thought possible - it was bad y’all. Anyways, the quality was excellent and the price was very fair. I typically use Stanley but never again, not after the amazing job Seven Seven Star Carpet Cleaning did! I highly recommend.

DC with seven star cleaned our carpet and would definitely utilize seven star carpet cleaning again. He was prompt, professional and did a great job

I've used multiple carpet cleaning companies in the past for steam cleaning given my pets can be a handful. I've never had a better experience than with DC and Seven Star Carpet and Tile Cleaning. He was professional, accommodating, prompt, friendly, and helpful. Will not be using any other carpet cleaners for future treatments!

Did a Groupon for $156 and he wanted an additional $490 for "spot treatment" at $.25 sqft. Which is my entire square footage of carpet which is not entirely stained only some spots. Told him to leave and contacted Groupon for my money back.

Seven Star carpet cleaning service is wonderful! DC response my service request right away and his schedule is very flexible. Good job was done and great price as well. Will keep using their service and definitely recommended.

Superior cleaning and great customer service/communication. I'll use this service every time.

Great service DC was very helpful and the result was spectacular. My old carpet looks like brand new! Will definitely get him back. Regards Anita

Did an amazing job and top notch customer service! I would recommend and will be using them in the future when needed!

Let me start by saying that they did a great job cleaning the carpet. However, they charged for unnecessary expenses in addition to their already high prices. I ended up paying $307.95 for cleaning two small bedrooms and a stairwell.

WATCH OUT!! This guy scheduled me 2 weeks ahead. He canceled the appointment on the day of service after I had moved all my furniture for him. Have fun !! Refund yet to come

I called to ask questions about their pricing and their groupon. I was told they would have to assess the carpet once they got there bc extra fees may apply. I told them I only wanted a basic cleaning and he said they don't do basic cleanings unless the carpet passes their inspection. He then made a comment about my budget as if he was implying I couldn't afford them. He also said he wouldn't travel to where I live and I pointed out that the groupon said they don't travel more than 25 miles from their zipcode, and my residence is not more than 25 miles. He stumbled on his words and said that was fine. So rude..... do not use them!!!!

Seven Star Carpet and Tile Cleaning more than lived up to it's seven star name. I called into this company yesterday, mid-afternoon. I was met by this company on-time this morning for a free estimate and now have revitalized hardwood floors and entry way & kitchen tile. They measured out the work I wanted done, provided a very competitive estimate for which I agreed to on the spot. They informed me of the process, explained the treatment, how much time they would need and educated me on the post-treatment. My golden retrievers ensured this would not be an ordinary job. As they love the mud and have the freedom of a doggie door into the kitchen, my flooring was in a putrid state. 3 hours later I have that relaxed feeling of walking into a clean, fresh-smelling home of which I am proud of. The best way to recognize this great company is to be a repeat customer of which I will be for my carpet cleaning needs in the near-term. I feel compelled to recognize this company publicly as they truly went above and beyond for me leaving me a most satisfied customer. One more thing. I appreciate working with people and company's that appreciate my time. This company called when they said they would, showed up on time, provided an accurate estimate of work time needed as well as for the dry time. I received great value from a company that delivered great customer service and exceeded my expectations.

Very unprofessional and beware of hidden charges... I do not recommend! I found this company on Groupon and reached out directly. DC took the call and seemed pleasant, he asked me to text a phone...

D.C arrived on time and ready to go. For some reason our grout was super tough to clean. We didn't have pets. Had a no-shoe rule in house, and no spills. I guess just years of normal wear took its toll. After DC left, the tile didn't look all that good. We notified him, and back he came. Great attitude and backing up his work. He showed a lot of character and professionalism--which is rare in our millennial world. He spent another couple hours, seemingly, to get the grout clean. I would recommend this company in a heart beat. You can do no better.

Beware! You will have a full conversation on the phone with this company with detailed specifics about what the job will entail, you will be quoted a great price, then the owner will show up and tell you the price is much more. And it wasn't for "soiling" or any other unknown, the price was increased because of the size of the rugs that we already discussed and he already agreed to. He agreed my time and my morning in an attempted bait and switch.

I recently had my carpets cleaned by Seven Star Carpet Cleaning and I couldn't be happier. They provided great customer service from the first time I called to make my appointment to the day of service. DC arrived on time, walked me through everything he was going to do, prepped my house and got to work. He delicately moved my smaller furniture so he could do a more thorough job and the carpets looked immaculate!!

I don't know about their ability to clean carpets as we set 3 different appointments and they never showed up.

DC just left my house after a thorough carpet clean. I had many pet stains, stains from sick children, and just heavily soiled areas. He took his time making sure to go over the carpet multiple times to ensure the ground in dirt and stains had come up. I have never seen my carpet, my rug or my tile look this clean, EVER! It smells clean and it feels clean. He is a professional you should consider for every floor job in your home and you'll be glad you did. THANK YOU AGAIN, DC!

I heard about Seven Star Carpet cleaning on Groupon. I was thrilled about 3 rooms and a hallway or staircase for $65.00. My appointment was scheduled from the hours of 1-3pm. Seven Star text me around 2:30pm and said, " Do you have to get your house cleaned today" I was so mad that he would even ask me a question like that. Of course I need my carpet cleaned today. I took the day off to be here. He finally showed up close to 4pm. Gave me a quote for $461.00 due to pet stain treatment. He refuse to job unless I paid for the pet stain removal. My whole day was ruined. Thank goodness I found Aqua Solve Carpet Cleaning and came at the very last minute and did the job and only spent $150 for everything including pet treatment.

D.C. Did an amazing job on our carpet! We were moving out of a home that we had been leasing and it looked a lot better than it did when we moved in and the carpets were professionally cleaned by someone else. DC arrived on time and was very professional and courteous. Can't say enough good things about the experience!!

Another groupon FAIL. Set 2 separate appts w this "business" and both were no shows. First time they cited a broken vehicle (via text within an hour of the scheduled time) and the second time they cited my lack of response to a text message sent at 7 am as the reason for not showing up to an appt I confirmed with them weeks ago. It's pretty evident that this organization lacks all business etiquette and skill. They claim on their website that they want repeat business which is rather ironic considering they have trouble servicing first time business to begin with.

DC did an awesome job on our carpet and was very professional and courteous. We will absolutely use his services again!

After 9 years from the time our home was brand new, we never had our 18" floor tile and grout cleaned professionally. We thought we were doing a good job until we hired this guy. He never took a break and he gave us a full 6 hours to get our floors perfect. Now our tiled downstairs floors look new again. He has the modern machinery to do the job right.