Steven Saul: Allstate Insurance

Very satisfied.

i do like the communication with all state agents

As always excellent because of the staff, when you have a company that works with their customers and don’t try to nickel and dime to *****, that what keep customers to stay and tell others and to look into Allstate for other options to purchase. Steve Saul is a excellent agent and his staff also.

Long time relationship. Easy to deal with issues when needing.

Satisfied

Absolutely fantastic

STEVEN SAUL insurance agency is very professional and has impeccable service to their customers I will always use them for any insurance needs I have

Steven Saul provided excellent customer service! We feel very fortunate to have chosen a company with such a great representative. We highly recommend Steven Saul as your insurance agent.

Simply the BEST insurance claim experience we've ever had...professional yet personable and all in a timely manner.

There's always a sense of peace of mind and tranquility knowing that Allstate has me covered! Thanks Allstate!

Can you believe it’s Labor Day? We sure can’t. Hope you have a blast celebrating this weekend with friends and family.

In case you ever run into this situation, an iron, paper bag, and kitchen towel may be all you need to get wax out of your carpet.

It was frustrating. All I needed to do was confirm you canceled one of the vehicles on my policy and find out what my new monthly amount would be. What a hassle it was!

fine

Very positive

Awesomw

Hello Steven - Mostly I am pleased with my Allstate auto insurance. However, I have one question. I retired in 2016 and have been driving significantly less than when I was employed. Why is my insurance premium increasing? I would think it should be decreasing, or at least holding steady. Sincerely, Willard Sundquist

Experience is very good agent took care of my needs right away

Trusting

The monthly payments keep increasing. Not really a fan of that. I hope in the future that can remedied.

It has been good. Perhaps a little pushy at times but overall very good.

I have been a client for many many years and that is probably the best recommendation I can give ... no problems and thank you!

My experience with Allstate was good until my auto insurance went up $800.

its alright

Always helpful and informative.

My wife is very happy dealing with your new staff.

Very professional and helpful.

After 17 years of car accident insurance I had an accident. Thanks Allstate no loyalty. Raised my premiums by 5 times. I tell everyone I know cancel, crooks

My experience was wonderful. Truly felt like I was in “good hands”. Felt like you cared about helping us repair the damages. Thank you.

Your Insurance is to expensive in my opinion.

I haven't had any issues. Steven was helpful.

Stevens office staff was very helpful when Steven was not in office.

good communication with agents

Great team working for an outstanding company! Give them a call today and begin the "Good Hands Relationship"!

It has been good so far.

I was pleased with the experience that I had with Allstate. But I also would like to add that I don't like the fact that there are many deals being advertised on the television about all kinds of discounts and perks. After being a customer for so long I don't see why someone from the company wouldn't call and evaluate the policies and let the long standing customers know about these deals. Why wouldn't you want your customers to get all that you have to offer for them. Instead you choose to go up on their policies every year when your services have not been used. Or even if it has. A lot of the specials would cover some of the thing that have been advertised. But now your unable to reap the benefits from the promotions that should have been offered. Especially to you long standing customers. This is just food for thought. I'm sure I won't hear anything else pertaining to this.

Great!

All experiences have been good with this office. Staff is very helpful when I call in to make EQ policy payments.

They handle any insurance need I may have. Wether its a question, quote or claim, they have me covered. Convenient location. Always excellent customer service. Would definitely recommend this place to anyone looking for any type of insurance.

Amazing!! Steven is an excellent agent and is down to earth, honest, and always super willing to help me with all my questions. If he isn't in when I call, he always get's back to me very promptly. He also follows up on my emails with very little lag time. One thing I liked about Steven was how positive he was without sounding fake or like he was trying to sell me on something. The rest of the people in the agency are friendly and helpful. I always however, ask for Steven. I have two cars insured, renters policy, all the possible discounts and on my way towards a potential life insurance policy. These guys are great!!

I’m not like ecstatic. I need to go over my policy again

Great

Excellent service Lisa Thanks to all

Steven is great agent and very helpful and knowledgeable! His staff is excellent. Julia is amazing and to me I consider her like family. Always helpful and always ready to answer our question. 5 stars definitely!

So far I like it.

Fast, friendly service.

neverhad any problems

Fast and friendly responses to my inquiries

good services

I am very satisfied

Always available to help. Julia has always been outstanding in dealing with us. Very accommodating.

all is positive at allstate since I've been a member stating in 1958.

Lots of payments, but no gifts. Should think about keeping the client happy.

My questIons and needs are always answered. Great client care!

My agent responds very quickly .

Its ok I haven't had a chance to talk to anyone for a while

Allstate and the *********(s) have always been responsive. Julia is great.

Great service always - spoke to somebody new this time but Julia us fantastic & Kathy always great too !

excellent

I enjoy having Allstate for my insurance. Thank you.

Prompt response to our accidents in the past, thank you.

This Staff in this office are very efficient,very detailed, and the follow up and follow through with their clients.

Always courteous and helpful when we call. The staff will follow up on all issues. We appreciate the their efforts.

You guys are doing a great job.

Steven’s entire team is solid. They double check prior to giving out information...a rarity these days! Overall, great service!

I’m extremely happy with my Allstate insurance because of people like Julia Lozano who is always caring and knowledgeable to help and understand what I️ may need. Thank you Julia and Allstate for having a great asset to your company.

I FELT VERY RELAX WITH THE ANSWER I WAS GETTING TO MY QUESTIONS.THE REPRESENTATIVE STAY IN CONTACT WITH ME WITHOUT PRESSURING ME UNTIL I MADE MY DINAL DECISION ON PURCHASING AS AUTO POLICY. THANK YOU FOR THE OUTSTANDING CUSTOMER SERIVE AND AS YOUR MOTTO STATES I AM IN GOOD HANDS WITH ALLSTATE.

. ... great rates, wonderful customer service, very professional and always have the answers I need!

I am still disappointed that Allstate was going to cancel my homeowner's insurance without prior notice (last November). Also, I have received several emails requesting I reconsider Allstate for my auto insurance. I canceled the policy after an enormous increase. My last contact was my agent asking if he could provide me with an updated estimate (approximately 6 weeks ago) and I have yet to hear back. I doubt the quote would be competitive but I do believe in follow through.

Staff was very helpful

Very pleasant,everyone is nice and helpful. We’ve always had excellent service when in need. Thank you.

They are the best. They provides excellent customer Service's. They are very pleasant and respectful at all times.They update you on new products that Allstate is offering at all times.

i've had no experience with you. i've renewed my policy each year and have never submitted a claim

The personable Agent and coverage suggestions are top notch

Allstate Insurance has provided very good & nice insurance services for me since 2009. I am glad to recommend Allstate to my friends protecting their estate and all kinds of insurance policies.

Never talk to the actual agent. He is never in the office. Staff is fine but takes a long time to get what I need. Don't feel like I am getting the best rates. Will likely start looking for new coverage if service doesn't improve.

Did I have an experience? Allstate is not a very responsive company, although you do manage to destroy a complete tree every year with the paper you send me. No one reads the reams of crap you send out, pointless. I don't want to hear from Allstate unless I have a claim, by the way that's the service you are supposed to provide to a customer just in case you forgot. Your prices are high, I have never actually talked to my agent, you don't give me the insurance I want, I can't make a claim on a car I have full insurance on because my rate will go up and the damage is about the deductible, so you can imagine I ask myself why, often. If insurance is only because of state mandates then give me the least amount of insurance and the lowest cost possible since I can't use it anyway. I have three cars, 1; cost $6000, 2; cost $20k, 3; cost 10k, guess which one costs the most in insurance, hint: it is also the one I drive the least amount of miles... if you guessed #1 give your self a stamp on the hand, does that make sense? Answer; no.

I'm really glad I have Steven Saul as my new Allstate agent. The Allstate agent I had from 1983 - 2016 never looked out for my best interests.

I have found over the years that it is unwise to give or take advice about financial and planning matters. That said, I give my highest marks to Allstate and, in particular, to having an agent one can trust to work in one's best interest in casual conversation with friends and acquaintances. My recent experience with the umbrella policy was excellent.

Overall, I haven't felt like your office has been terribly helpful. I once had a question about adding another policy and received no reply to my inquiry. My last auto renewal policy has increased and I am unable to find the reason why. When my policy was up for renewal I did not receive the form in order to update my mileage information.